--- title: "MyFax Software Reviews, Demo & Pricing - 2026" description: "Review of MyFax Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/fax-server/myfax-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Fax Server Software](https://www.softwareadvice.com/fax-server/) / MyFax Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # MyFax Review From $5-$45/month Free trial 14 days 3 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview MyFax 3.4 [(9)](https://www.softwareadvice.com/fax-server/myfax-profile/#reviews) Pricing Starting at $5.00 flat rate per month Top Alternatives ### About MyFax MyFax is an online fax server software designed to help businesses send and receive faxes using local, toll-free and international fax numbers to streamline communications. Key features include archiving, automated routing, Office integration, activity tracking, communication management, document storage and fax management. Teams using MyFax's Share With 5 functionality can send faxes from up to 5 corporate email addresses from a single account, receive faxes in multiple email accounts at the same time and add, remove or change authorized email addresses using the MyAccount portal. The solution enables managers to receive faxes as PDF files, which can be viewed, saved, printed or forwarded directly from emails. Additionally, the Fax Archive platform automatically archives all inbound and outbound faxes, allowing employees to access them at any time and set custom storage periods for faxes. MyFax offers a multi-send feature, Fax to 50, which helps users send a fax to 50 different email addresses simultaneously. Applications for Android and iOS devices are also offered, allowing users to remotely view, send or receive faxes using mobile devices. MyFax is available on monthly as... well as annual subscriptions and support is extended via phone, email, documentation and FAQs. ## MyFax User Interface ## Popular MyFax Alternatives Main Product MyFax 3.4 [(9)](https://www.softwareadvice.com/fax-server/myfax-profile/#reviews) Ratings Breakdown - 3.67Ease of use - 3.38Value for money - 2.88Customer support - 3.50Functionality Pricing Starting at $5.00 per month Alternative Product [Documo](https://www.softwareadvice.com/fax-server/mfax-profile/) 4.8 [(86)](https://www.softwareadvice.com/fax-server/mfax-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.71Value for money - 4.79Customer support - 4.76Functionality Pricing Starting at $75.00 per month Alternative Product [eGoldFax](https://www.softwareadvice.com/fax-server/egoldfax-profile/) 5.0 [(39)](https://www.softwareadvice.com/fax-server/egoldfax-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.89Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Alternative Product [FaxLogic](https://www.softwareadvice.com/fax-server/faxlogic-profile/) 5.0 [(51)](https://www.softwareadvice.com/fax-server/faxlogic-profile/#reviews) Ratings Breakdown - 4.90Ease of use - 4.85Value for money - 4.92Customer support - 4.80Functionality Pricing Starting at $49.95 per month Alternative Product [ICTFAX](https://www.softwareadvice.com/fax-server/ictfax-profile/) 4.3 [(3)](https://www.softwareadvice.com/fax-server/ictfax-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.33Value for money - 4.0Customer support - 4.67Functionality Pricing Starting at $300.00 one time Alternative Product [ReferralMD](https://www.softwareadvice.com/collaboration/referralmd-profile/) 4.6 [(5)](https://www.softwareadvice.com/collaboration/referralmd-profile/#reviews) Ratings Breakdown - 4.60Ease of use - 4.25Value for money - 4.80Customer support - 4.20Functionality Pricing Available upon request ## MyFax Pricing and Plans Starting price: $5.00 per month Free Trial Free Version Home Office User $5.00 flat rate, per month Plan includes: - Send 100 Pages - Receive 100 Pages Small Business User $25.00 flat rate, per month Plan includes: - Send 300 Pages - Receive 300 Pages Power User $45.00 flat rate, per month Plan includes: - Send 600 Pages - Receive 600 Pages ## MyFax Features - Popular features found in Fax Server Archiving & Retention Automated Routing Delivery Tracking Email to Fax Fax to Email FoIP - More features of MyFax Access Controls/Permissions Activity Tracking Collaboration Tools Communication Management Contact Database Contact Management Document Storage Electronic Faxes Fax Management File Management Full Text Search Multiple Format Support Multiple User Accounts Print Management Purchasing & Receiving Reporting & Statistics Role-Based Permissions Secure Data Storage Self Service Portal Third-Party Integrations User Management ## MyFax User Reviews ## MyFax customer ratings - Overall rating: 3.4/5 - Total reviews: 9 ### Rating distribution - 5 stars: 5 reviews (56%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 2 reviews (22%) - 1 star: 2 reviews (22%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.4/5 - Customer support: 2.9/5 - Functionality: 3.5/5 --- Have you used MyFax and would like to share your experience with others? ### One of my favorite products of ALL TIME!!! - Overall rating: 5/5 - Reviewer: Ahmed A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. Easy to use. Money saver. Intuitive. Customer service on point. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an IT administrator, fax machines are literally the bane of my existence. I wasn't trained to fix technology that was invented before toilet paper; however, I am the only IT guy for a ton of clinics and faxing is a necessary evil. Everyone was manually faxing until I showed them myfax.com. After we implemented this site-wide, it was a HUGE upgrade!!!! We saved a ton of money from switching to them. Also a round of applause to the customer service team. They are saints. Taking care of all of the faxing issues anyone has. I love them. #### Cons What do I like least about myfax? This is a hard one considering everything about them is fantastic. I suppose they could change the font on their website something that pops a bit more. The older gents in the office are having to zoom in to read. --- ### Long-term MyFax user - Overall rating: 5/5 - Reviewer: Jay M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been utilizing MyFax since 2011 and overall I am very satisfied with both usage and price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very simple to utilize from Microsoft Outlook. #### Cons Speaking to a customer service agent requires sending an email and them responding back. Turnaround time is often several hours to a day. --- ### Customer support failed me miserably - Overall rating: 2/5 - Reviewer: Branko K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Terrible treatment of long term customers #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The service tends to work fine. No major surprises. No advanced features that would surprise you, no issues you couldn't deal with. #### Cons I used the service once, then a mistake happened and I had it billing me for another year, without any more usage. When trying to reach out to customer service, there was no phone number to call even though this is not a cheap service. Then the support responses landed in my spam a few times, likely because of an off-shore server that they were sent from. Once the responses arrived, they were robotic at best, with no suggestion for a compromise or an acceptable solution. Terrible, terrible experience, when I didn't even need that much. --- ### Excellent service for faxing electronically. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Semiconductors - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is an amazingly great service for sending and receiving faxes via email. #### Cons The process works by sending your fax via email, but you have to follow the instructions very carefully. --- ### MyFax ir Excellent - Overall rating: 5/5 - Reviewer: Melanie S. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used MyFax for years. It is so much easier for me to send faxes via the app or email, than through a separate machine that takes up extra space. The app is user friendly, simple and easy. I can view received faxes, compose new faxes, attach my documents and send right from my desktop, iPad or phone. #### Cons There is not a single thing I do not like about MyFax and if something did come up, I believe there would be a simple way to reconcile the it. --- ### Fraud Company - Overall rating: 1/5 - Reviewer: Kati W. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Terrible! I’m going to have to make a complaint for a fraudulent business in order to the charges refunded. You will never get your money back and they will never stop charging you once you sign up. They have no email that provides customer support. you will just get an email bounced back to you that says the same thing. If you call the Support number it is a message saying that they do not have a call support feature anymore. They say that they have a chat feature, but that is also untrue. Theygive you instructions for how to delete the account on your computer which do not work either. This company is a complete scam. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I have not had any positive experiences. This company is fraudulent. Do not give them your credit card. #### Cons This company allows you to sign up online easily. Then there is no way to contact customer service at all. After trying to get this service canceled since November and not even using it, I had to call as if I wanted to set up an account to get a hold of a person who answered right away. He actually pretended he didn’t know what was going on- like he couldn’t understand anything I said, not responding to me, or pretending he couldn’t hear me. He sounded like he was in his parents basement. --- ### myfax = Fax unsuccessful - Overall rating: 2/5 - Reviewer: Murat S. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered its was great maybe 15 even 10 years ago #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros it was great 10 or 15 years ago but it is way behind times #### Cons Did not upgrade their technology which is 2 decades old --- ### BAD BAD BAD company - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used monthly for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros None that I know of. Once when you call to cancel they will offer a different package. #### Cons Scam company. they keep charging you every month although you have cancelled it and they refuse the send cancellation confirmation via email.Their bad review is everywhere on line, most of them are about the recurring charge without permission. I wish i have read those review before I will report to Better Business Bureau --- ### Very Efficient - Overall rating: 5/5 - Reviewer: Anthony B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used unspecified for less than 6 months - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered This VoIP solution has helped us handle all our calls, cant say enough good things! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Simple to use, great support and continuously being improved. #### Cons No Cons to speak about this company. --- Showing 1 - 9 of 9 Reviews ## See what companies are saying about Software Advice