MyFax

RATING:

3.8

(6)
Overview

About MyFax

MyFax is an online fax server software designed to help businesses send and receive faxes using local, toll-free and international fax numbers to streamline communications. Key features include archiving, automated routing, Office integration, activity tracking, communication management, document storage and fax management. Teams using MyFax's Share With 5 functionality can send faxes from up to 5 corporate email addresses from a single account, receive faxes in multiple email accounts at the same time and add, remove or change authorized email addresses using the MyAccount portal. The solution enables managers to receive faxes as PDF files, which can be viewed, saved, printed or forwarded directly from emails. Additionally, the Fax Archive platform automatically archi...

MyFax Pricing

From $10/month to send 100 and receive 200 pages

Starting price: 

$10.00 per month

Free trial: 

Not Available

Free version: 

Not Available

MyFax sent faxes

MyFax Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for MyFax

6 Reviews

Ahmed

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

One of my favorite products of ALL TIME!!!

Love it. Easy to use. Money saver. Intuitive. Customer service on point.

PROS

As an IT administrator, fax machines are literally the bane of my existence. I wasn't trained to fix technology that was invented before toilet paper; however, I am the only IT guy for a ton of clinics and faxing is a necessary evil. Everyone was manually faxing until I showed them myfax.com. After we implemented this site-wide, it was a HUGE upgrade!!!! We saved a ton of money from switching to them. Also a round of applause to the customer service team. They are saints. Taking care of all of the faxing issues anyone has. I love them.

CONS

What do I like least about myfax? This is a hard one considering everything about them is fantastic. I suppose they could change the font on their website something that pops a bit more. The older gents in the office are having to zoom in to read.

Melanie

Verified reviewer

Design, 2-10 employees

Used monthly for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

MyFax ir Excellent

PROS

I have used MyFax for years. It is so much easier for me to send faxes via the app or email, than through a separate machine that takes up extra space. The app is user friendly, simple and easy. I can view received faxes, compose new faxes, attach my documents and send right from my desktop, iPad or phone.

CONS

There is not a single thing I do not like about MyFax and if something did come up, I believe there would be a simple way to reconcile the it.

Murat

Translation and Localization, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2024

myfax = Fax unsuccessful

its was great maybe 15 even 10 years ago

PROS

it was great 10 or 15 years ago but it is way behind times

CONS

Did not upgrade their technology which is 2 decades old

Anthony

Verified reviewer

Consumer Services, 51-200 employees

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed October 2015

Very Efficient

This VoIP solution has helped us handle all our calls, cant say enough good things!

PROS

Simple to use, great support and continuously being improved.

CONS

No Cons to speak about this company.

Anonymous

10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Excellent service for faxing electronically.

PROS

This is an amazingly great service for sending and receiving faxes via email.

CONS

The process works by sending your fax via email, but you have to follow the instructions very carefully.

Anonymous

Used monthly for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2018

BAD BAD BAD company

PROS

None that I know of. Once when you call to cancel they will offer a different package.

CONS

Scam company. they keep charging you every month although you have cancelled it and they refuse the send cancellation confirmation via email.Their bad review is everywhere on line, most of them are about the recurring charge without permission. I wish i have read those review before I will report to Better Business Bureau

6 Reviews