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ClearEvent vs vFairs

ClearEvent vs vFairs

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Overall Rating
4.6 (33)
4.8 (586)
Ease-of-Use
4.3 / 5
4.7 / 5
Value for Money
4.9 / 5
4.7 / 5
Customer Support
5 / 5
4.9 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
November 21, 2024
March 11, 2025
Pros/Cons
  • Pros

  • This software includes everything you can imagine you would need to run and manage a successful event. The layer after layer of amazing features is like a candy store for event planners.
  • SENSITIVE CONTENT] has been our contact from start to finish. He has been available every single time I have needed him to clarify or help guide us as to the best way to accomplish our event goal.
  • It's great to be able to coordinate and assign tasks to volunteers from one place - it's extremely useful especially for events that rely heavily on volunteer help.
  • Cons

  • None that I can remember. We don't really have any complaints.
  • Always seems a bit confusing, but it's tough to explain. It also doesn't load as fast as I need it to.
  • Can't think of one thing that I don't like about it.
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  • Pros

  • My overall experience with vFairs was OUTSTANDING!!! The customer service we experienced with our project management team was top notch, especially when I take the time difference into account.
  • It was fun, functional, easy to use and extremely versatile. This is an awesome product with EXCELLENT AND FRIENDLY support staff.
  • Great experience and worth the price. It was great to work with the vFairs team and they did everything in their hands to make our event a success.
  • Cons

  • Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.
  • There were occasional message lag from rooms you may have left or are in. I personally missed a chat with a recruiter because of this bug.
  • There were some issues with the chat booking function, but again could have been user error. We had such a high demand for chat, that we were not as prepared as may be we could have been.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos