All SPOTIO Reviews

1-25 of 78 Reviews

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Adam

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2021

Great CRM for lead generation, management, conversion

My overall experience with Spotio has been excellent value for the money. I can effectively manage all of my leads, prospects and customers as they develop from one stage to the next. Super easy to use when canvassing, and very effective at organizing and tracking the details of all contacts with the prospect until they are converted to an actual customer. Also allows for analytics to track close ratios, etc. Great experience with managing multiple salespeople.

PROS

Easy integration of cell phone for using Spotio in the field and then transition to laptop in the office. Easiest lead capture that I have ever seen - simply stand in front of the address you are at - it uploads and enters into Spotio automatically. Many customizable fields to classify leads, prospects, customers. Easy communication between salespeople and detailed pipeline tracking make it easy for salespeople to use and for Sales Manager to trend, measure effectivity.

CONS

Would love a blanket way to add pictures to a lead's file - currently have to upload one at a time, but I like to take a lot of pics.

Reason for choosing SPOTIO

I felt that Spotio was a better fit for the canvassing activities that I and other people in the Company would do - the most user friendly and effective package.

William

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Best door-to-door app I've ever used! No reason to try another one ever.

PROS

-Easy-to-use mapping software -Complete mobile accessibility -Painless database uploading -Can handle ALL my data without restriction -Pins reflect number of times a home was visited -Easy to get in touch with service/support team -Motivational emails keeping the focus on selling -Interface design is easy to navigate and use -Easy to add additional salespeople and transfer pins -Low cost compared to competitors -Seamless integration with other commonly used programs -Ability to use lead generation option (I currently don't use it, but it's cool to have in case I need it) Overall... Spotio was WELL thought out. If anyone is debating whether to use this product, I'd say go ahead and try it. It is definitely worth every penny.

CONS

The only thing I can actually say I don't like about this software is the way they group pins together on the map. Even though the map may load a bit slower, I would still like a feature that allows me to either turn on a grouped view or a colored region. Using a simple circle with a number in it doesn't actually represent my region accurately. Not a deal-breaker... just trying to find something negative to say about the product. The pros heavily outweigh the cons.

John

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed September 2017

Terrible

PROS

Software is good and accurate. Easy to use and it saves a lot of time. Maps work very well and can even tell you the names of the business in the area.

CONS

Poorly run start up company with zero customer support. When you cancel, Spotio will continue us to charge you until you catch it. This is complete and absolute credit card fraud. These hicks from Texas will just laugh when you discuss the credit card fraud issue. Stay away from this company. They are not ready for the price tie and are poorly run. Be prepared to be bombarded by phone calls trying to sell you more services or just waste your time. Sort of like when you waiter does to your table 50 times to ask you how everything is.

Vendor Response

Mr. Ruth, you chatted in with our support 3 months asking how to cancel your account. We sent you instructions on how to execute this inside our app which you neglected to do. 3 months pass and you realized you forgot to cancel it and demand a refund. We can't give you a refund because you changed banks in that time so we offer to send via PayPal or check. We gave you a refund even though the terms of service you agreed to don't require us to do such. We wish you the best in your future endeavors.

Replied October 2017

Caden

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

I have absolutely loved using Spotio as a solar company. I would highly recommend it to everyone.

PROS

My favorite thing about Spotio, the big reason actually why we switched to it, is because it's integrated tracking system. With this system, we're able to actually track each rep that's on the door and make sure that when they drop a pin, that they're doing it from where they say they're doing it from. This means that if we have a rep who is supposedly knocking doors, but is actually in his car dropping pins, we can see that. Additionally, it makes canvassing simple. I love the both the mobile app and web app.

CONS

The thing I dislike most right now is that fact that when we zoom out to see all of the areas in a particular city, the areas disappear. In order to see the outlined areas, you have to zoom in more. The only downside to this is that when you zoom in, you aren't able to see every area on your screen at once. This isn't a big deal, and I've been explained that it was made that way to speed up the system, but for our purposes as a national solar company, it can be annoying when we want to look at a whole city on the Spotio map

Patrick

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

The only door knocking app that I could find that was reasonably priced and had the features I need.

It just works! It's the ideal solution to help you capture the relevant information you need when speaking to someone about buying or selling their house.

PROS

- Fast (important when walking between homes) - It's very accurate - It's cost-effective - Lots of features - Works with Zapier to integrate with my CRM - I like that I can customize the status of the contact It's the ideal solution for door knocking Realtors. I have referred several colleagues and they have all been pleased with the solution.

CONS

When I door knock stacked/townhouses adding the leads close to each other can be a little challenging. I had some challenges in brand new subdivisions. Some of the houses were not showing as built on their system so that might be the issue, these were brand new homes.

Bailey

Renewables & Environment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

This CRM is an Absolute Must for F2F!

Data analytics, organization, lead/sales performance tracking, territory management.

PROS

Accurate locations, updated freq. Easy user interface. Territory management. Import/export data. Support staff. Price!

CONS

Sometimes, there are bugs, which makes it really a pain when you have 26 users, and everyone has to wait a day for the support staff to resolve. Also, the app isn't as friendly for iOS, which I prefer the ipad on app. Otherwise, no complaints.

JC

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Spotio app is amazing. Its by far my most favorite and most used app for my real estate business.

PROS

* Easily track leads and follow up * Exports Spotio leads to a spreadsheet to add to your CRM * Tap a pin easily track contact info * Import an existing database to Spotio for information about your prospects. Just tap the pin and everything you need to know pops up when you are in the field * Amazing customer service

Kristen

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Great Product in the Field

PROS

How easy it is to use in the field. Like being able to see the different statuses a prospect can go through prior to the sale. Reporting for Reps are customizable.

CONS

Unable to view full administrative options via app, i.e. saved reports, dashboard. One must log on via web in order to have full access. While workable, would be much easier while working within the app.

Matt

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

I use Spotio everyday and it's an amazing app and worth the money

easy to use and makes it easy to track progress and results for individual salesmen

PROS

It is simple and easy to use but extremely affective. It makes canvasing organized and easy to track.

CONS

The only con is that sometimes it glitches out but the tech support fixes the issues in a timely manner.

Adam

Consumer Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2017

Great sales management tool. Follow up is key to success in sales and Spotio makes it easy.

PROS

The tracking aspect for a manager is great. I like that I can get a snapshot of there day easily by reviewing on the spotio desktop.

CONS

There is a lot of double work to be done with putting in the appointment name and the change of pin.

Cecil

Telecommunications, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

My experience has been fantastic dealing with Leilani has been excellent!!!

Important data collection on where the company and my department is doing well and where there are areas of improvement needed. Territory management helps us to making sure we are utilizing eachHelps my reps to be more organized and work on time management and managing their territories that are given to them,

PROS

Ease of use, useful reports and data to increase business and work areas where improvement needed with the Spotio reports.

CONS

missing pins, crashing at times, errors which are expected with new software implementation in our company.

Sarah

Retail

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

I use SPOTIO daily to keep track of my leads.

Keeps track of all my leads and related details. When I don't have cell coverage and can't see pins or add data. It's not an issue with SPOTIO, rather an issue with my cell phone provider.

PROS

No need for paper and pen. SPOTIO is great for keeping track of all of my leads with details and notes all in one place.

Steve

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Way Better Than SalesRabbit

Every benefit with Spotio! Don't try SalesRabbit like we did!

PROS

Everything. Useability, customer service, appearance. There is not one bad thing I can say about it. I even figured out how to integrate it with our CRM so everything that is entered goes right into our system. Awesome

CONS

We tried SalesRabbit and it was the worst customer service and they also lied to us.

Philip

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Spotio HS done what I need it to do and streamlined my process

PROS

I like the mapping feature most along with the variety of pins possible. This feature allows me to filter my leads and better streamline my day

CONS

I dislike how if you create a pin in the same location as another pin it just erases all the info from the previous pin forever

Candice

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Amazing

PROS

I use this app to assist people with insurance and making sure they are signed up or have the correct resources and this app has made it so much easier for me it's crazy it's so easy to use as well. When I had a question customer service agent helped me with my question so fast it didn't even slow me down to help the next person. Great app, I can really see how it can help someone who is really using it for major sales !!! DOWNLOAD NOW AND GET THE KNOCKING!!!

Mike

Environmental Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

It is a great tool out in the field: easy to use and navigate

It makes my daily dispositions easily accessible and organized.

PROS

Ease of use. It's simple to add an address and modify if needed. I like being able to track my daily activity to ensure I'm on track to hit my daily goals

CONS

Sometimes the address doesn't populate correctly, and when there is a building complex with multiple suites, trying to open a previously saved address will not pull up the same business listed in the suite list. I'll have to try multiple clicks to find the correct company

Michael

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2017

Spotio is our go to platform.

PROS

Allows us to easily keep track of all data. Adds representative accountability while allowing representatives to have more confidence in the field.

CONS

Somethings have a ripple effect. Minor changes can sometimes have major consequences. Users don't realize until to late.

Craig

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Great app that allows you to keep track of all your accounts & prospects in a easy to follow format.

PROS

Ease of use when entering information. Information is available in real time which allows you the opportunity to make decisions on the spot in the field. The location tracker when pinning each house is very accurate also.

CONS

If there is anyway you could incorporate google maps over the top of it , adding layers so you can check distances from one pinned location to the next or just as a added benefit.

Ben

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

I really enjoyed using SPOTIO over the last few months.

PROS

SPOTIO has just been really easy to use. So far it's never crashed which is a plus and it's super user-friendly. It doesn't require much training and servers it's purpose well.

CONS

I wish you could auto populate some data. Homeowners name and other information that is some times available on other door to door tools. It also really nice if there was a soft credit check ability.

Brent

Insurance, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

This is a great program to enter and track leads

Its easy to enter and export information. It saves a lot of time instead of writing and then transposing information into a spreadsheet.

PROS

The ease of entering information and that all the information can be exported to an Excel spreadsheet.

CONS

Some of the addresses and postal codes may be shown incorrectly, but they can be updated very easily.

Vendor Response

We appreciate your review Brent. Thanks!

Replied September 2017

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2019

Thieves

Buggy, prices keep going up, you get charged annually for stuff you don’t use.

PROS

Do not use this product, they will make you sign a. Agreement and then secretly charge your credit and you can not ask for refunds. Straight up rove eg

CONS

Everything. User face, customer service, app, web use

Blake

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2017

Great tool! Makes my day much easier.

PROS

I like how simple it is to set a pin and give that location an acurrate and quick description. Very rarely any malfunctions with the app.

CONS

I do sometimes have a hard time with the pins not recognizing close locations. It wants to give them a apartment status

Joe

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Excellent

PROS

Before spotio our team had to text leads to each other. Since Spotio we have been able to take advantage of the metrics they provide, organize ourselves, and not get people angry by double-knocking doors! It's great!

Don

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

I'm not tech savvy but the support group on chat has helped me and made it easy

Organization

PROS

It helps me keep organized. We no longer burn through a neighborhood and I can see when and where my team is working

Dee

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2017

Spotio is a pretty solid choice overall

We used this last season to track Door to door sales leads. There are a lot of cool things about it and the price is fair. Will likely use it again this year

PROS

It works well

CONS

Customer service wasn't the best

Showing 1 - 25 of 78 Reviews