Arborgold

RATING:

4.5

(59)

About Arborgold

Arborgold is a cloud-based business management solution that enables landscaping companies to manage business operations such as proposals, sales, service scheduling, marketing and customer communication. The solution focuses on complete business management starting from drafting proposals to invoicing and payments. Arborgold features complete job management, which enables users to manage appointments, schedule jobs and communicate with field staff. The intelligent routing functionality of the solution automatically routes the field service staff using the best possible routes, which they can view with the help of the mobile application. The marketing management functionality of the solution allows users to automate multiple marketing functions such as renewals, prepa...

Arborgold Pricing

$119.00 per month/per year. Contact for pricing based on need.

Starting price: 

$129.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Real-time operations analytics
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Arborgold Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Arborgold

1 - 5 of 59 Reviews

Kaity

Paper & Forest Products, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Arborgold Review: Happy with Arborgold over 4 Years!

User Profile

Pete

Verified reviewer

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Arborgold Rocks!

A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.

PROS

1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

CONS

Some things that should be part of the system are not getting updated. In particular I have been asking for a link on Mobile Crew to the Maintenance file so that Un billlable hours can be applied to equipment or any other item when the crew is not working.

Vendor Response

Thank you Pete for your great review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business. Regarding Mobile Crew, I've passed on your comments and suggestion to our product development team for additional follow up. Please keep an eye out for more information on mobile app updates as we're adding new features and enhancements almost quarterly!

Replied November 2020

W Curby

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Arborgold

The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!

PROS

The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts. The job costing is amazing.

CONS

We have a love/hate with the amount of updates, and new uses that they release. They seem to upgrade the program every couple of months.

Reason for choosing Arborgold

After speaking with Donna, and the Customer Service people, we were sold on the product.

Vendor Response

Thank you Curby for your review! We appreciate all feedback. We're so happy Arborgold is helping you effectively manage your business!

Replied November 2020

Geoff

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Why you shouldn’t use ArborGold

Terrible. Customer service is a joke. Emails almost never get answered. When they do answer, it is clear they don’t understand the question.

PROS

I don’t like anything about Arborgold. It is not user friendly, and most importantly, its chemical tracking is unacceptable.

CONS

Chemical tracking records does not meet expectations. You might need to use a separate software to track chemical logs so as to pass an audit from the department of agriculture. Software will trick you into thinking it tracks weather, but when you attempt to produce a report, the weather data is not available. What a disaster!

Reasons for switching to Arborgold

We were looking for a better experience in bidding and sending quotes to customers.

Laura

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Changed our business!

AMAZING!

PROS

This product has changed the way we do business. It's helped us create a more professional look to our proposals, provides real-time information at the fingertips of the employees as they need it and is overall a very impressive software!

CONS

Not much, I would have liked for it to allow me to do my AP through it as well since I'm moving away from Quickbooks.

Reason for choosing Arborgold

It's more custom to our business and allowed us to customize our look.