Arborgold vs FieldPulse

RATING:

4.5

(58)

Arborgold has 58 reviews and a rating of 4.52 / 5 stars vs FieldPulse which has 88 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (58)
4.7 (88)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 20, 2023
April 12, 2024
Pros/Cons
  • Pros

  • The software is very user friendly. It is not complicated to learn and switching from screen to screen is flawless.
  • Great Support team at Arborgold and CSR was awesome.
  • Cons

  • The software, all in all, is very sluggish. Toggling through items on a page or shifting through pages was very testing for me.
  • Can be difficult to think through and transition from old processes to getting Arborgold setup and staff acclimated.
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  • Pros

  • The ease of use in the field is a huge benefit to myself and my techs.
  • The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support.
  • Cons

  • It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.
  • Maybe have the ability to drag and drop info on screens.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos