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Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber

4.5 (749 reviews)

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Service Fusion

Service Fusion is an all-in-one, cloud-based field service management software. It caters to service contractors and businesses of all sizes across multiple industries. Service Fusion offers field service management, VoIP phone so...Read more about Service Fusion

4.3 (198 reviews)

102 recommendations

Zuper

Zuper empowers field service businesses to streamline operations and provide exceptional customer experiences. Zuper’s platform is available on the web for PCs, and Zuper’s mobile app fosters effortless scheduling, real-time commu...Read more about Zuper

4.5 (11 reviews)

70 recommendations

Service Autopilot

Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, schedulin...Read more about Service Autopilot

4.2 (132 reviews)

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ServiceTitan

Transform your business with ServiceTitan's all-in-one software solution for residential and commercial field service businesses. With powerful tools that can increase revenue , supercharge your team, and provide real-time insight...Read more about ServiceTitan

4.3 (220 reviews)

45 recommendations

ServiceWorks

ServiceWorks is a cloud-based solution that helps businesses manage field employees and service delivery operations. Key features include inventory management, route optimization, customer feedback, alerts/notifications, data stor...Read more about ServiceWorks

3.8 (62 reviews)

14 recommendations

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (...Read more about Marketing 360

Verizon Connect

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps...Read more about Verizon Connect

Kickserv

Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. Kickserv can be ta...Read more about Kickserv

Commusoft

Commusoft is a cloud-based workforce management solution for field service companies of all sizes including plumbers, gas and heating engineers, electricians and oil technicians. It helps users to manage customer databases, quotat...Read more about Commusoft

LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the p...Read more about LawnPro

Tree Plotter INVENTORY

TreePlotter INVENTORY is a cloud-based GIS solution for field data collection and tree inventory management. It is suitable for local governments, non-profit organizations, private tree care firms, and other businesses. This solut...Read more about Tree Plotter INVENTORY

SingleOps

SingleOps is all-in-one business software for green industry businesses, including landscaping, tree care, lawn care, landscape supply and sod. The software includes features such as CRM, estimates, scheduling, work orders, timesh...Read more about SingleOps

ThermoGrid

ThermoGrid stands as an advanced cloud-based solution tailored to meet the needs of both small and midsize residential as well as commercial field service and sales businesses. This comprehensive platform presents an integrated su...Read more about ThermoGrid

Synchroteam

Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC. Synchroteam fe...Read more about Synchroteam

Arborgold

Arborgold is a cloud-based business management solution that enables landscaping companies to manage business operations such as proposals, sales, service scheduling, marketing and customer communication. The solution focuses on c...Read more about Arborgold

The Service Program

The Service Program is a handyman solution designed to help businesses in the lawn care, HVAC, plumbing, construction, pest control, and other sectors streamline processes related to route management, equipment tracking, employee ...Read more about The Service Program

WorkWave Service

WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow fie...Read more about WorkWave Service

Joblogic

Attend a demo by 31st May to enter our prize draw & win your summer holiday on us! Joblogic is a field service management solution designed to connect the back office, mobile workforce and customers. Users can manage jobs, quotes...Read more about Joblogic

MioCommerce

MioCommerce is a cloud-based business management software designed to help businesses manage sales, bookings, marketing, payments, customers, and more via a unified platform. The application includes white-labelling capabilities, ...Read more about MioCommerce

Buyers Guide

Last Updated: March 16, 2023

If you own a tree service business or work with a contracting company that employs tree care professionals or arborists, you must know how important it is to have the flexibility to manage your work from the field. You need to get things done even when you’re away from your office, at a customer’s location or a job site.

This is in addition to managing other business functions such as coordinating the sales pipeline, keeping in touch with customers, creating business proposals, and conducting tree assessments. With so much on your plate, something may slip off.

One way to save time and keep track of your tasks is using arborist software. The software helps tree service professionals and contractors streamline their tree care business processes by managing sales, customer communication, and field operations using a single centralized platform.

There are many arborist software tools available on the market, and choosing the one that best meets your needs and budget is important. This guide will help you understand the features of arborist software, the benefits you can get out of it, and the market trends you should consider when purchasing a tool for your business.

Here's what we'll cover:

What is arborist software?

Arborist software is a software tool that helps tree care professionals automate their daily operations. It offers a centralized platform to manage customers, quotations, risk assessment, route planning, invoicing, work order scheduling, and more.

The software also helps businesses ensure compliance with various local, state, and federal laws and safety regulations, thereby making tree servicing operations safe and efficient.

Arborist software can be used by solopreneurs, contractors, construction companies, landscape companies, and utility distributors for commercial tree servicing requirements.

Route maps in SingleOps (Source)

Common features of arborist software

These are the common features most buyers seek when purchasing arborist software:

Job scheduling

Schedule customer appointments, create work orders, and assign them to your team members.

Maps

Find the location of your customers, get automatic route optimization, and assign work orders to tree service professionals closest to the customer location.

Quotes/estimates

Create estimates or quotes for job requests and share them with your customers or clients.

Reporting

Generate detailed arborist reports to track metrics such as tree health, defects, and risk levels.

Customer relationship management (CRM)

Manage interactions with customers and potential clients. Store all customer-related data including quotes, work orders, invoices, notes, and historical records at a centralized location.

Global positioning system (GPS) tracking

Find the location of a job site, and check if your tree service technician has reached the location or is en route.

Messaging

Use emails and text messages for employee and customer communication, and set up automated reminders about appointments and payment due dates for clients.

What type of buyer are you?

Most arborist software buyers belong to one of the following categories:

  • Solo tree service professionals or solopreneurs: These buyers have their own tree servicing business and manage all tasks including scheduling work orders, managing customers, and completing onsite work on their own. They need an arborist software tool to help automate daily business tasks, so they can focus on completing the work at the customer’s site. They should opt for features such as automated job scheduling, quotes and estimates, CRM, and reporting to easily manage day-to-day operations.

  • Tree service contractors: These buyers hire arborists, full time or on contract, to complete work orders. They receive large volumes of job requests that need to be assigned to the right technicians based on their skills and availability. These buyers should opt for a tool that has strong scheduling and tracking capabilities to ensure work orders are assigned on time and to technicians with the right skill sets. They should also choose maps and GPS tracking functionality to share optimized routes and track the real-time location of technicians.

Benefits of arborist software

Here are the key benefits of arborist software for your tree care business:

  • Detailed tree reports for better risk assessment: The software lets tree care professionals provide advice and guidance to clients with the help of detailed site summary and tree assessment reports. These reports offer insights into metrics such as the condition of trees, existing damages, areas of concern, and pest threats.

  • Centralized storage of information: Arborist software stores complete details about your work orders, job schedules, customers, and equipment in a centralized repository that can be accessed only by authorized users. This streamlines the storage of information, ensures better data security, and saves the time spent on retrieving data from multiple systems.

  • Improved job scheduling and tracking: With features such as GPS tracking and integrated maps, the software provides a bird’s-eye view of all in-progress and open job requests. It can check the location of a job request and automatically assign it to a technician who’s nearby. It can also provide the real-time location of technicians to track if they’ve reached the job site on time.

  • Better collaboration: The software sends a notification, via an email or SMS, every time a work order or route is modified. This way your technicians and customers are aware of changes in real time, and everyone’s on the same page.

Market trends to understand

Here’s an arborist software market trend you should be aware of:

  • Increasing use of mobile apps. Tree care involves inspecting and managing trees on a large scale, which can lead to a lot of paperwork. But with a mobile app, tree care professionals can eliminate paper-based records and access all job-related information, such as work order status and location photos, on their mobile devices. In line with this trend, many vendors offer mobile capabilities with their software solutions.

If you’re facing challenges in choosing the right arborist software, you can schedule a free call with us. Our advisors can help you select a tool that’s right for your business needs.

Note: The application selected in this guide is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been taken from sources believed to be reliable at the time of publication.