About ArborNote

ArborNote is a cloud-based solution for professionals in the tree care industry. With tools for tree inventory and workflow management, it is suitable for city arborists, property managers, urban forest owners, and other business professionals. Custom workflows are accessible for tree care operations, sales, and business management. The ArborNote mobile app is compatible with iOS devices and can simplify data collection, proposal creation, and work order execution in the field. 

With ArborNote, professionals can add notes and photos that can be shared with others via text or email. Custom arborist reports and data analysis are available on the desktop app. Files may be exported from ArborNote in Excel, CSV, and Shapefile formats. Other tools include tree...


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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of ArborNote

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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August 2020

Larry from BrightView

Verified Reviewer

Company Size: 10,000+ employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Great partnership with Arbor-Note

Pros

Arbor-Note has great customer support and is always willing to listen and implement new features based on our feedback.

Cons

We can always use more training on the software but that’s just because we have a lot of users joining all of the time.

July 2020

Andrew from Arborwell

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

ArborNote helped my company grow and stay organized

ArborNote is great because they genuinely listen to our requests for customization and help us create an end product our customers value. I feel our relationship with ArborNote has been a true collaboration, not just a transaction.

Pros

ArborNote's functionality from the beginning was intuitive and immediately applied to our day-to-day sales and operations needs.

Cons

If ArborNote were able to connect with our accounting software, it would be ideal - removing steps from estimate to close, execution to billing, etc.

Reasons for Choosing ArborNote

ArborNote has built the perfect platform for us to communicate effectively with our clients about their trees.

Reasons for Switching to ArborNote

ArcGIS was too complicated for the needs of our clients and for our estimators to use efficiently. ArborNote is very easy to use and the end products are just what our clients need, nothing more.

August 2020

Rick from Monarch Landscape Companies - Monarch Tree Services

Company Size: 5,001-10,000 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Game Changer!

Overall i'm happy.[SENSITIVE CONTENT HIDDEN] has been a great resource to me and my team. Will pick up the phone at any time of the day. Customer service is just as important as the product in my eyes. As long as that always stays consistent, I am a customer for life.

Pros

ArborNote has been a integral tool in our ability to sell and produce Arbor work to our clients. As soon as we on boarded the software, we instantly saw a 40% increase in sales over the previous year. Clients comment about how informative it is for them and our crew love it because they have all the job information at the palm of their hand. Being able to monitor the crews progress on jobs allows us to make proactive decisions by the minute. This truly was a game changer for us.

Cons

The software can get a tab bit sensitive sometimes and shut down in the middle of a tagging. In the past before AN, we used to break our proposals up by building numbers or a few sections of the property. This allowed us to create smaller proposals for our clients to sign off on rather then giving them one large bid to do all. AN does not seem to have the functionality to produce several different proposal option on one proposal. The only thing that comes close to being able to do that is the multi-year plan which is great, but not quite what I am looking for.

Reasons for Choosing ArborNote

The customer support and the ease of use. The tiered pricing also allowed us to onboard it and grow with it which was fiscally appropriate for us.

July 2020

Darren from David's Tree Service, inc.

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Very easy to use and easy to implement

For the longest time we were looking for a software that had the ability to pin trees and generate easy to read proposals with a map attached. Arbor Note took care of that. With the ability to create multi year plans, schedule work and update work orders in the field, it has made everyones job easier and has reduced the room for error! Arbor Note has helped our company get more organized and manage more jobs efficiently. Fantastic software!

Pros

I love how east this software is to use in the field. Data entry from the phone or iPad could not be simpler.

Cons

Mobile devices and desk top is slightly inconsistent. Everything works fine but it would be nice if it was more consistent.

Reasons for Choosing ArborNote

Arbor Plus would not sell to us because they operated in the same state as we did.

July 2020

Matt from Monarch Environemental

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Game Changer

Managing huge urban forest are a big challenge. Arbornote has solved that problem.

Pros

Arbornote is flat out the best solution for tree inventory and workflow management on the market today! Generated a lot of extra sales for our team of experts!

Cons

I always route for more speed. If there was a way to magically have the app count my trees for me that would be great.

Reasons for Switching to ArborNote

ease of use

August 2020

Tim from Enhanced Arbor Management

Company Size: 501-1,000 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Arbornote is a great tool for selling tree work

Overall i love this software. Customers sometimes have an issue with trying to approve via the approve tab so i have to download and send a PDF most of the time.

Pros

This software is simple to use and the technology is great. Customers love the look of the proposals and the gps mapping is a huge plus.

Cons

I wish the dots on the gps map were more accurate when you save the proposal, they seem to shift quite a bit from the template.

Reasons for Choosing ArborNote

Used it in the past

August 2020

Kyle from Sager Professional Tree Management

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Arbor-Note Enthusiast

I can put out a large volume. Of buds I’m a quick amount of time.

Pros

Ease of use and customization. Customers are very impressed with the comprehensive finished product. Fast and efficient from your phone or computer.

Cons

A few customized things...mostly just nit-picky things specific to my taste....not a big deal.

Reasons for Switching to ArborNote

Arbor-note was superior.

August 2020

Justin from Ameri-Tree Inc.

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Arbor-Note

It has helped my business tremendously, not only with creating proposals faster and more efficiently but also the presentation of the proposal is second to none.

Pros

It’s easy to use and it’s presentation to the client it top notch

Cons

When creating a proposal via phone it would be nice if the tree selection part would be a little more user friendly. Other then that it’s all great!

August 2020

Dane from Proscapes

Company Size: 51-200 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Arbor-Note Is the Best!

[SENSITIVE CONTENT HIDDEN] and his team are very responsive and work hard to integrate the product into a business

Pros

Simple, not complicated and usability And it WORKS

Cons

Nothing it works so good If we could use this across all our business platforms we would

Reasons for Switching to ArborNote

Cost, ease and the hard work [SENSITIVE CONTENT HIDDEN] did to make the switch easy and fun

August 2020

Richard from Live oak consulting

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Arbor note for all

I've had great experiences with arbor note and the arbor note team.

Pros

I've been using this program for the last 6 years it seems to be the best program in the industry for those looking to put together tree care proposals for small and large properties. It is extremely user-friendly and can be built to your spec.

Cons

That is apple only platform. It would be nice if it was also on an Android application.