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ArborNote
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ArborNote User Reviews
OVERALL RATING
Showing 10 reviews
Larry
Verified reviewer
Company size: 10,000+ employees
Industry: Environmental Services
Time used: More than 2 years
Review Source: Capterra
August 2020
Great partnership with Arbor-Note
Pros
Arbor-Note has great customer support and is always willing to listen and implement new features based on our feedback.
Cons
We can always use more training on the software but that’s just because we have a lot of users joining all of the time.
Andrew
Company size: 51-200 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
July 2020
ArborNote helped my company grow and stay organized
ArborNote is great because they genuinely listen to our requests for customization and help us create an end product our customers value. I feel our relationship with ArborNote has been a true collaboration, not just a transaction.
Pros
ArborNote's functionality from the beginning was intuitive and immediately applied to our day-to-day sales and operations needs.
Cons
If ArborNote were able to connect with our accounting software, it would be ideal - removing steps from estimate to close, execution to billing, etc.
Reasons for choosing ArborNote
ArborNote has built the perfect platform for us to communicate effectively with our clients about their trees.
Reasons for switching to ArborNote
ArcGIS was too complicated for the needs of our clients and for our estimators to use efficiently. ArborNote is very easy to use and the end products are just what our clients need, nothing more.
Rick
Company size: 5,001-10,000 employees
Industry: Facilities Services
Time used: Less than 2 years
Review Source: Capterra
August 2020
Game Changer!
Overall i'm happy.[SENSITIVE CONTENT HIDDEN] has been a great resource to me and my team. Will pick up the phone at any time of the day. Customer service is just as important as the product in my eyes. As long as that always stays consistent, I am a customer for life.
Pros
ArborNote has been a integral tool in our ability to sell and produce Arbor work to our clients. As soon as we on boarded the software, we instantly saw a 40% increase in sales over the previous year. Clients comment about how informative it is for them and our crew love it because they have all the job information at the palm of their hand. Being able to monitor the crews progress on jobs allows us to make proactive decisions by the minute. This truly was a game changer for us.
Cons
The software can get a tab bit sensitive sometimes and shut down in the middle of a tagging. In the past before AN, we used to break our proposals up by building numbers or a few sections of the property. This allowed us to create smaller proposals for our clients to sign off on rather then giving them one large bid to do all. AN does not seem to have the functionality to produce several different proposal option on one proposal. The only thing that comes close to being able to do that is the multi-year plan which is great, but not quite what I am looking for.
Reasons for choosing ArborNote
The customer support and the ease of use. The tiered pricing also allowed us to onboard it and grow with it which was fiscally appropriate for us.
Darren
Company size: 11-50 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
July 2020
Very easy to use and easy to implement
For the longest time we were looking for a software that had the ability to pin trees and generate easy to read proposals with a map attached. Arbor Note took care of that. With the ability to create multi year plans, schedule work and update work orders in the field, it has made everyones job easier and has reduced the room for error! Arbor Note has helped our company get more organized and manage more jobs efficiently. Fantastic software!
Pros
I love how east this software is to use in the field. Data entry from the phone or iPad could not be simpler.
Cons
Mobile devices and desk top is slightly inconsistent. Everything works fine but it would be nice if it was more consistent.
Reasons for choosing ArborNote
Arbor Plus would not sell to us because they operated in the same state as we did.
Matt
Company size: 11-50 employees
Industry: Environmental Services
Time used: More than 2 years
Review Source: Capterra
July 2020
Game Changer
Managing huge urban forest are a big challenge. Arbornote has solved that problem.
Pros
Arbornote is flat out the best solution for tree inventory and workflow management on the market today! Generated a lot of extra sales for our team of experts!
Cons
I always route for more speed. If there was a way to magically have the app count my trees for me that would be great.
Reasons for switching to ArborNote
ease of use
Tim
Company size: 501-1,000 employees
Industry: Environmental Services
Time used: More than 2 years
Review Source: Capterra
August 2020
Arbornote is a great tool for selling tree work
Overall i love this software. Customers sometimes have an issue with trying to approve via the approve tab so i have to download and send a PDF most of the time.
Pros
This software is simple to use and the technology is great. Customers love the look of the proposals and the gps mapping is a huge plus.
Cons
I wish the dots on the gps map were more accurate when you save the proposal, they seem to shift quite a bit from the template.
Reasons for choosing ArborNote
Used it in the past
Kyle
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 2 years
Review Source: Capterra
August 2020
Arbor-Note Enthusiast
I can put out a large volume. Of buds I’m a quick amount of time.
Pros
Ease of use and customization. Customers are very impressed with the comprehensive finished product. Fast and efficient from your phone or computer.
Cons
A few customized things...mostly just nit-picky things specific to my taste....not a big deal.
Reasons for switching to ArborNote
Arbor-note was superior.
Justin
Company size: 11-50 employees
Industry: Management Consulting
Time used: Less than 12 months
Review Source: Capterra
August 2020
Arbor-Note
It has helped my business tremendously, not only with creating proposals faster and more efficiently but also the presentation of the proposal is second to none.
Pros
It’s easy to use and it’s presentation to the client it top notch
Cons
When creating a proposal via phone it would be nice if the tree selection part would be a little more user friendly. Other then that it’s all great!
Dane
Company size: 51-200 employees
Industry: Environmental Services
Time used: More than 2 years
Review Source: Capterra
August 2020
Arbor-Note Is the Best!
[SENSITIVE CONTENT HIDDEN] and his team are very responsive and work hard to integrate the product into a business
Pros
Simple, not complicated and usability And it WORKS
Cons
Nothing it works so good If we could use this across all our business platforms we would
Reasons for switching to ArborNote
Cost, ease and the hard work [SENSITIVE CONTENT HIDDEN] did to make the switch easy and fun
Richard
Company size: 2-10 employees
Industry: Environmental Services
Time used: More than 2 years
Review Source: Capterra
August 2020
Arbor note for all
I've had great experiences with arbor note and the arbor note team.
Pros
I've been using this program for the last 6 years it seems to be the best program in the industry for those looking to put together tree care proposals for small and large properties. It is extremely user-friendly and can be built to your spec.
Cons
That is apple only platform. It would be nice if it was also on an Android application.