ArboStar

RATING:

4.96

(27)

About ArboStar

Arbostar is a unique and advanced Business Management Platform for the tree care industry, bringing teams, projects, sales, and reports together. It is a cloud-based solution that helps streamline processes related to CRM, scheduling, dispatching, accounting, GPD tracking, and more. Not only does Arbostar offer web-based deployment, but it also offers mobile app supported on iPhone/iPad and Android. Arbostar helps to streamline tree service business workflow, reduce operation costs, increase profit, and customer satisfaction. https://arbostar.com/ ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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ArboStar Reviews

Overall Rating

4.96

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 27 reviews

User Profile

Marta

Verified reviewer

Company size: 2-10 employees

Industry: Architecture & Planning

Review Source: Capterra 

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2020

Innovative and refreshing

Pros

ArboStar has managed to create one of the best CRM there is. Very responsive team with fast access to all the essential information is resulting in brilliant performance.

Cons

Very easy integration, fast access to any information needed.

SERGIO

Company size: 11-50 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2020

ArboStar business management platform

Overall very happy user. Thank you!

Pros

I used ArboStar for over three years. Basically it was backbone of our business. We did everything there from payroll and accounting to estimating and invoicing. Features that I loved the most was communication, inbuily IP phone. All the communication with clients was done through computer ArboStar chrome extension. Incoming calls, outgoing calls, sms, followups, everything was Smooth and I could do the work from home or on mobile. Very convenient. Man hour return tracking function was great as I could easily see who's bringing there most money to the company. ArboStar was basically the only soft we used to manage multimillion business and it was very impressive.

Cons

Nothing really, If there were some bugs I could just call the support and they would be fixed ASAP. Never lost even one production day on ArboStar. Only thing I can think of for improvement is checks printing. Would be cool to be able to print checks for paying subcontractors invoices right from the system.

Reasons for switching to ArboStar

Jobber was a great system when our company started up but it just lacked the features that we needed to grow. Also it wasn't a specific arborist software and many functions could be good for plumbers but were not relevant to tree industry.

Abraham

Company size: 11-50 employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

April 2022

My own impression

Get this app if you run a tree-care business. You'll thank me later.

Pros

I love that I can see an at-a -glance view of how my business is doing over the day, week, month, quarter, or year. I can get sales reports, create estimates, auto-send invoices… the list of features is virtually endless.

Cons

Not a negative thing, but with so many features, the learning curve can be a bit steep. It's easy to do the basic things, but if you want to master everything ArboStar has to offer, it's going to take some getting used to.

Brendan

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

It's helped out business since day 1

Terrific support and friendly staff

Pros

Professional, consistent, easy to use. I'm able to reduce time sunk into each job and it helps me stay organized.

Cons

Unfortunately everything has a cost. Maybe there could be some opportunities to customize more features in the app.

Reasons for choosing ArboStar

Best suited for our industry

Derek

Company size: 11-50 employees

Industry: Environmental Services

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2020

Best Arborist Software

Pros

I used Arbostar for over a year. The features that I loved most was how easy it is to create detailed estimates with pictures and project schemes and how detailed pricing calculator they had. I can calculate work price based on target man hour return rates or based on the cost of the equipment that I need to do the work and personnel that is required to do the work. Automatic following up was a great features and it helped me improve my confirmation rates significantly. Lastly every day i used sales leaderboard feature to compare real time confirmation rates and other statistical numbers vs other estimators in the company. Overall, very happy with the product.

Cons

When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out. This was fixed with later released though. Now, If my tablet doesn't have internet, all the info is still saved in drafts and estimates do get send out once I have reception again.

Reasons for switching to ArboStar

The previous soft that our company used was way too complicated and looked like it was developed back in 90th. There were lot's of bugs in scheduling and marketing features. There was no pricing calculating feature which I didn't like as well. I'm happy with did switch to ArboStar. I can do my job much more efficiently now.

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