About ArboStar

Arbostar is a unique and advanced Business Management Platform for the tree care industry, bringing teams, projects, sales, and reports together. It is a cloud-based solution that helps streamline processes related to CRM, scheduling, dispatching, accounting, GPD tracking, and more. Not only does Arbostar offer web-based deployment, but it also offers mobile app supported on iPhone/iPad and Android. Arbostar helps to streamline tree service business workflow, reduce operation costs, increase profit, and customer satisfaction.

https://arbostar.com/


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

24 Reviews of ArboStar

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(24)

24

4 stars

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0

3 stars

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0

2 stars

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1 stars

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Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

August 2020

User Profile Picture

Marta from Arborist Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Architecture & Planning

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2020

Innovative and refreshing

Pros

ArboStar has managed to create one of the best CRM there is. Very responsive team with fast access to all the essential information is resulting in brilliant performance.

Cons

Very easy integration, fast access to any information needed.

August 2020

SERGIO from Tree doctors

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

ArboStar business management platform

Overall very happy user. Thank you!

Pros

I used ArboStar for over three years. Basically it was backbone of our business. We did everything there from payroll and accounting to estimating and invoicing. Features that I loved the most was communication, inbuily IP phone. All the communication with clients was done through computer ArboStar chrome extension. Incoming calls, outgoing calls, sms, followups, everything was Smooth and I could do the work from home or on mobile. Very convenient. Man hour return tracking function was great as I could easily see who's bringing there most money to the company. ArboStar was basically the only soft we used to manage multimillion business and it was very impressive.

Cons

Nothing really, If there were some bugs I could just call the support and they would be fixed ASAP. Never lost even one production day on ArboStar. Only thing I can think of for improvement is checks printing. Would be cool to be able to print checks for paying subcontractors invoices right from the system.

Reasons for Switching to ArboStar

Jobber was a great system when our company started up but it just lacked the features that we needed to grow. Also it wasn't a specific arborist software and many functions could be good for plumbers but were not relevant to tree industry.

March 2020

Miguel from Tree Services

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

Versitile: works perfect on the go, all the tools available in my tablet.

It has been overall a great experience, has really facilitated my job, not only it is easier now but I am been more effective and efficient since I can send my estimates faster than my competitors without sacrificing quality and details on my estimates, with a map and photos of the service explaining everything. I have noticed these details on my estimates set the correct expectations both for the client and the crew members having almost no complaints from customers and really complete instruction for the crew that will perform the service.

Pros

It is tough to say since there are many features I like about it. The scheme map would be on the top of the list, also the ability to choose to customize every single detail on my estimates while still on the property (Crew members, equipment, hours, expenses.. everything). the fact that I can send estimates with really detailed info, take photos and upload them into my estimate on site. I guess there are many features I like about it.

Cons

I would like to see in the future a voice recording so I can keep a record of all the details the client tells me on site. I guess that's coming in the future.

May 2021

Gerard from Torontoarborist

Company Size: 11-50 employees

Industry: Architecture & Planning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

My review

The platform is very professional, customer-oriented, good organization, less headache dealing with various aspects of a job.

Pros

I love that it handles scheduling, integrates with QuickBooks, and is available to estimators out in the field, and generally makes it very easy for us to stay on top of each stage of a job and each interaction with our customers. The reporting functions of the software are fantastic! It's very helpful to know the dollar amounts of scheduled work. Creating estimates is very easy and smooth.

Cons

I would say my least favourite thing about this platform is the learning curve. Because it is a niche software that is designed for arborists, there is no way around having to spend lots of time learning how to use it. However, once you are familiar with it, you will not ever want to go back!

August 2020

Derek from Tree Doctors Inc.

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Best Arborist Software

Pros

I used Arbostar for over a year. The features that I loved most was how easy it is to create detailed estimates with pictures and project schemes and how detailed pricing calculator they had. I can calculate work price based on target man hour return rates or based on the cost of the equipment that I need to do the work and personnel that is required to do the work. Automatic following up was a great features and it helped me improve my confirmation rates significantly. Lastly every day i used sales leaderboard feature to compare real time confirmation rates and other statistical numbers vs other estimators in the company. Overall, very happy with the product.

Cons

When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out. This was fixed with later released though. Now, If my tablet doesn't have internet, all the info is still saved in drafts and estimates do get send out once I have reception again.

Reasons for Switching to ArboStar

The previous soft that our company used was way too complicated and looked like it was developed back in 90th. There were lot's of bugs in scheduling and marketing features. There was no pricing calculating feature which I didn't like as well. I'm happy with did switch to ArboStar. I can do my job much more efficiently now.