ArboStar

RATING:

4.8

(37)

About ArboStar

Arbostar is a unique and advanced Business Management Platform for the tree care industry, bringing teams, projects, sales, and reports together. It is a cloud-based solution that helps streamline processes related to CRM, scheduling, dispatching, accounting, GPD tracking, and more. Not only does Arbostar offer web-based deployment, but it also offers mobile app supported on iPhone/iPad and Android. Arbostar helps to streamline tree service business workflow, reduce operation costs, increase profit, and customer satisfaction. https://arbostar.com/

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ArboStar Pricing

Contact ArboStar for pricing details.

Starting price: 

$150.00 per month

Free trial: 

Available

Free version: 

Not Available

ArboStar - Elevating Tree Care Businesses to New Heights Anywhere You Are
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ArboStar Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for ArboStar

1 - 5 of 37 Reviews

Oliver

Environmental Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

My experience with ArboStar

My experience was and is very positive from demos to implementation to ongoing support and new feature requests. So thanks to the ArboStar and everyone in your team. I'm looking forward to the new features from the quarterly release! I think what I like the most about ArboStar is that its constantly evolving and improving and that I myself can request new features and in a few months can see them live in my system.

PROS

I've been in tree care industry for about 10 years now. Started from the bottom I opened up my business torontoarborist.ca 7 years ago. After struggling with pen and paper approach for a couple of years and with constant growth I realized that it's time to look for something more advanced. I had demos with a number of different software systems, some specific to tree industry some general but I couldn't find something that I really liked. One of my guys recommended ArboStar because they used it in the last company he worked and everyone loved it there. I couldn't find much info about this product on the web but decided to give it a try. I had couple of presentations with [SENSITIVE CONTENT HIDDEN] and was very impressed. Being a smaller company we didn't need something that advanced back then but I could see how having this system in place can help us grow so I decided to give it a try. The onboarding process took a bit longer than I was expecting because there were a lot of things that I had to set up in order to start using it effectively but after everything was ready to go and I started using it I could see a huge difference! CRM, client intake, and estimating became a breeze. Scheduling and payrol integrated became so easy to do. I could track productivity and expenses, basically, everything I needed to operate my business was there! I'm not going to list all the features here and even now I don't use all of them but I can honestly say that what I have now seriously improved my business.

CONS

There is an app and a full web version of ArboStar. APP Is great because of the simplicity, speed and offline mode. ( I can do all the estimates even if there is no reception on my phone) but the app functionality is limited and for more serious tasks like newsletters mass emails, scheduling or finance module I still need to use the web version.

Reason for choosing ArboStar

ArboStar had many more features compared to all the other systems I tried while being fast and easy to use. It just felt like the right fit for my business!

Reasons for switching to ArboStar

I needed a more advanced system that can cover all my business needs.

SERGIO

Environmental Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

ArboStar business management platform

Overall very happy user. Thank you!

PROS

I used ArboStar for over three years. Basically it was backbone of our business. We did everything there from payroll and accounting to estimating and invoicing. Features that I loved the most was communication, inbuily IP phone. All the communication with clients was done through computer ArboStar chrome extension. Incoming calls, outgoing calls, sms, followups, everything was Smooth and I could do the work from home or on mobile. Very convenient. Man hour return tracking function was great as I could easily see who's bringing there most money to the company. ArboStar was basically the only soft we used to manage multimillion business and it was very impressive.

CONS

Nothing really, If there were some bugs I could just call the support and they would be fixed ASAP. Never lost even one production day on ArboStar. Only thing I can think of for improvement is checks printing. Would be cool to be able to print checks for paying subcontractors invoices right from the system.

Reasons for switching to ArboStar

Jobber was a great system when our company started up but it just lacked the features that we needed to grow. Also it wasn't a specific arborist software and many functions could be good for plumbers but were not relevant to tree industry.

Patrick

Environmental Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Work in Progress with good potential

I think that needs a lot more work, but has good potential

PROS

Integrates CRM functionality fairly well for a Tree Service software. This is missing from most of other competitors.

CONS

Terrible inventory system (unusable). The proposal function is completely mismatched from a typical proposal setup.

Reasons for switching to ArboStar

No CRM aspect

Derek

Environmental Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Best Arborist Software

PROS

I used Arbostar for over a year. The features that I loved most was how easy it is to create detailed estimates with pictures and project schemes and how detailed pricing calculator they had. I can calculate work price based on target man hour return rates or based on the cost of the equipment that I need to do the work and personnel that is required to do the work. Automatic following up was a great features and it helped me improve my confirmation rates significantly. Lastly every day i used sales leaderboard feature to compare real time confirmation rates and other statistical numbers vs other estimators in the company. Overall, very happy with the product.

CONS

When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out. This was fixed with later released though. Now, If my tablet doesn't have internet, all the info is still saved in drafts and estimates do get send out once I have reception again.

Reasons for switching to ArboStar

The previous soft that our company used was way too complicated and looked like it was developed back in 90th. There were lot's of bugs in scheduling and marketing features. There was no pricing calculating feature which I didn't like as well. I'm happy with did switch to ArboStar. I can do my job much more efficiently now.

Mira

Environmental Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Review for ArboStar

PROS

I did all my work on ArboStar. Used it to access clients information, make tree inventories, arborist reports, estimates and so on. What I liked the most is how easy it was to start using the system. It's basically self explanatory. My college showed me how to use it for half a day and I was able to do all my work on it after. I didn't use all the features as my role was more on the estimating side but whatever I did use worked fast and really made my job easier.

CONS

As an estimator I used app a lot in the field. When the client wants to confirm the job, there is an option on the app to add a signature but if the client doesn't want to sign I couldn't confirm the job unless I sign it myself instead of the client. Especially now with the Covid and social distancing some clients didn't want to come close or hold devices. Would be cool to add digital signing option through the email or something like this.

Reasons for switching to ArboStar

I used Arborgold in my previous company but it was a bit glitchy and slow so I'm happy that my new employer doesn't use it. ArboStar definitely helped me with my confirmation rates.