About ArboStar

Arbostar is a unique and advanced Business Management Platform for the tree care industry, bringing teams, projects, sales, and reports together. It is a cloud-based solution that helps streamline processes related to CRM, scheduling, dispatching, accounting, GPD tracking, and more. Not only does Arbostar offer web-based deployment, but it also offers mobile app supported on iPhone/iPad and Android. Arbostar helps to streamline tree service business workflow, reduce operation costs, increase profit, and customer satisfaction.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

15 Reviews of ArboStar

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

August 2020

Marta from Arborist Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Architecture & Planning

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

August 2020

Innovative and refreshing

Pros

ArboStar has managed to create one of the best CRM there is. Very responsive team with fast access to all the essential information is resulting in brilliant performance.

Cons

Very easy integration, fast access to any information needed.

August 2020

SERGIO from Tree doctors

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

ArboStar business management platform

Overall very happy user. Thank you!

Pros

I used ArboStar for over three years. Basically it was backbone of our business. We did everything there from payroll and accounting to estimating and invoicing. Features that I loved the most was communication, inbuily IP phone. All the communication with clients was done through computer ArboStar chrome extension. Incoming calls, outgoing calls, sms, followups, everything was Smooth and I could do the work from home or on mobile. Very convenient. Man hour return tracking function was great as I could easily see who's bringing there most money to the company. ArboStar was basically the only soft we used to manage multimillion business and it was very impressive.

Cons

Nothing really, If there were some bugs I could just call the support and they would be fixed ASAP. Never lost even one production day on ArboStar. Only thing I can think of for improvement is checks printing. Would be cool to be able to print checks for paying subcontractors invoices right from the system.

March 2020

Miguel from Tree Services

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2020

Versitile: works perfect on the go, all the tools available in my tablet.

It has been overall a great experience, has really facilitated my job, not only it is easier now but I am been more effective and efficient since I can send my estimates faster than my competitors without sacrificing quality and details on my estimates, with a map and photos of the service explaining everything. I have noticed these details on my estimates set the correct expectations both for the client and the crew members having almost no complaints from customers and really complete instruction for the crew that will perform the service.

Pros

It is tough to say since there are many features I like about it. The scheme map would be on the top of the list, also the ability to choose to customize every single detail on my estimates while still on the property (Crew members, equipment, hours, expenses.. everything). the fact that I can send estimates with really detailed info, take photos and upload them into my estimate on site. I guess there are many features I like about it.

Cons

I would like to see in the future a voice recording so I can keep a record of all the details the client tells me on site. I guess that's coming in the future.

August 2020

Derek from Tree Doctors Inc.

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Best Arborist Software

Pros

I used Arbostar for over a year. The features that I loved most was how easy it is to create detailed estimates with pictures and project schemes and how detailed pricing calculator they had. I can calculate work price based on target man hour return rates or based on the cost of the equipment that I need to do the work and personnel that is required to do the work. Automatic following up was a great features and it helped me improve my confirmation rates significantly. Lastly every day i used sales leaderboard feature to compare real time confirmation rates and other statistical numbers vs other estimators in the company. Overall, very happy with the product.

Cons

When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out. This was fixed with later released though. Now, If my tablet doesn't have internet, all the info is still saved in drafts and estimates do get send out once I have reception again.

April 2020

Oliver from TorontoArborist.ca

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

My experience with ArboStar

My experience was and is very positive from demos to implementation to ongoing support and new feature requests. So thanks to the ArboStar and everyone in your team. I'm looking forward to the new features from the quarterly release! I think what I like the most about ArboStar is that its constantly evolving and improving and that I myself can request new features and in a few months can see them live in my system.

Pros

I've been in tree care industry for about 10 years now. Started from the bottom I opened up my business torontoarborist.ca 7 years ago. After struggling with pen and paper approach for a couple of years and with constant growth I realized that it's time to look for something more advanced. I had demos with a number of different software systems, some specific to tree industry some general but I couldn't find something that I really liked. One of my guys recommended ArboStar because they used it in the last company he worked and everyone loved it there. I couldn't find much info about this product on the web but decided to give it a try. I had couple of presentations with [SENSITIVE CONTENT HIDDEN] and was very impressed. Being a smaller company we didn't need something that advanced back then but I could see how having this system in place can help us grow so I decided to give it a try. The onboarding process took a bit longer than I was expecting because there were a lot of things that I had to set up in order to start using it effectively but after everything was ready to go and I started using it I could see a huge difference! CRM, client intake, and estimating became a breeze. Scheduling and payrol integrated became so easy to do. I could track productivity and expenses, basically, everything I needed to operate my business was there! I'm not going to list all the features here and even now I don't use all of them but I can honestly say that what I have now seriously improved my business.

Cons

There is an app and a full web version of ArboStar. APP Is great because of the simplicity, speed and offline mode. ( I can do all the estimates even if there is no reception on my phone) but the app functionality is limited and for more serious tasks like newsletters mass emails, scheduling or finance module I still need to use the web version.

Reasons for Choosing ArboStar

ArboStar had many more features compared to all the other systems I tried while being fast and easy to use. It just felt like the right fit for my business!