ArcGIS

RATING:

4.57

(461)

About ArcGIS

ArcGIS is a mapping and analytics solution that helps businesses in healthcare, banking, manufacturing and other industries manage field operations, data collection, visualization, workflow configuration and more. Field workers can perform inspections, track assets and capture asset data, such as photos, videos, audio recordings, notes or markups. ArcGIS's business analyst application lets managers generate location-specific insights to optimize market planning, site selection and customer segmentation operations. The strategic, tactical, operational and informational dashboards allow supervisors to gain visibility into KPIs, data trends and project status. Additionally, staff members can use the crowdsource reporter tool to submit issues, observations, reviews an...

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ArcGIS Reviews

Overall Rating

4.57

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for ArcGIS

1 - 5 of 462 Reviews

Rachel

11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

History teacher heaven!

User Profile

Howard

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

ArcGIS, the most advanced GIS tool so far

With ArcGIS I have worked in multiple academic and work exercises, calculating risk indices for loads in the hydrographic basins, housing in inadequate areas, public services coverage in small population centers. I have built models to perform analyzes in several areas simultaneously, saving money and time. we have saved on editing and publication of thematic maps. we built more than 100 geodatabase which has guaranteed the maintenance of consolidated databases, which we have shared with other planner users of the worked areas. In particular it is the best vector software with which I have worked

PROS

ArcGis has developed multiple tools, adapted to the requirements of the users, ranging from the capture of data by means of GPS, remote sensors to a simple load by address of the property, the ESRI developments go from the PC to the data management online through ArcGIS online. The tools for calculating variables, buffer, interconnection, management of geographic projections, selection by attribute, by spatial location, inside or outside the defined polygon, pattern analysis, data conversion with other programs are CAD or GIS. Stresses the fact that the tools were designed with the collaboration of many scientists in the area of geo-statistics such as L. Anselin, P. Zandbergen, D Mcleod, among others. ArcGIS presents the innovation of managing a compilation of data in Geodatabase, which facilitates the management of files, regardless of the raster or vector format, without corruption or loss of components that can alter the performance of the final display of .mxd files ArcGIS online empowers researchers to share data through the ESRI data server, sharing cartographic databases that, in some places in the world where the culture of geographic data is deficient, are therefore highly needed. The design of maps is ArcGIs is very simple with the tools of workflow by means of modelBuilder and the handling of the Layout and the ways of making thematic maps and 3D representations is amazing.

CONS

ArcGIS only works on the Windows system, it is a proprietary software in which you must cancel the license according to the requirements that the project requires, the company or institution where you work, it can be expensive or very expensive if you choose to have all the software extensions . It has a free trial version for 30 days. You need a high performance team for the management of powerful databases, the manipulation of 3D data or satellite images processed in this environment. Its strength is the handling of vector data, the modules for the plot data do not present a wide development

Brian

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Utility mapping on both the desktop and mobile devices

Our mobile workforce has become significantly more efficient due to the ArcGIS platform and the systems that we have built upon its frameworks. ArcGIS has become a core piece of our business and our daily operations, and we continue to increase its use and integration with other systems.

PROS

ArcGIS continues to evolve as a product as our needs grow as a customer. We are moving away from desktop-based GIS, with nearly all employees now using mobile devices as their primary tool to access our utility mapping data. ArcGIS Online has made this available, and we continue to grow our mobile offerings, though the AGOL platform still allows us numerous areas for us to continue to explore and utilize to improve our field workflows. Numerous samples, test applications, etc. are provided by ESRI to get you started, and since they're the industry leader, there are tons of real-world examples of the software in use that are available to the public.

CONS

ArcGIS is an enormously complex software platform, with tons of automation and analysis tools available. However online documentation can be difficult to find, and is frequently written in ways that require an in-depth understanding of the systems. Prerequisite setup steps aren't always included in the documentation, instead it's often written with some assumptions in mind. Setups completed by other employees can be difficult to troubleshoot because of these assumptions in the documentation. The robustness of the platform can also lead to additional steps for end users, as they have to work through options that aren't relevent to them, but cannot be hidden from their view. One such example is just the login screen to the AGOL mobile apps causes our users frequent struggles as they can't remember the sequence of steps to get to the organization login. There should be increased administrator options available to simplify/restrict options available to the end user.

Reasons for switching to ArcGIS

ArcGIS was the industry leader in GIS, and while AutoCAD released their AutoCAD Map platform to try to compete, we decided switch to the platform that was in use by our peers across the industry.

Derek

Environmental Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2017

ArcGIS - From Bad to Worse

Other people use it, so I have to. Seriously, this software will turn your hair grey.

CONS

I've been using Arcgis for years. It's gone from BAD to WORSE. Probably the slowest, buggiest, most unreliable piece of software out there. What other software locks itself out of it's own maps? Corrupts it's own shapefiles? Takes 10's of minutes to open a single tiny map? etc. Arcgis is like playing a bad round of golf everyday. Yeah there are a few moments that play out ok, but most of the time you'll be cursing at the monitor and wondering how this company is still in business.

Rajeeb

Verified reviewer

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Best Software for Project As-built updating and Viewing the Record data

The software is really helping my team to updating the as built data out infrastructure project.

PROS

The software is really helpful for my team to update the as built data to the existing utilizes. The software is very helpful in tracing a and locating the route of utility structures form the pre recoded data available. The software is helping to import and export Geodata very easily. It is possible to view all attributes of the recorded utilities . If a multiple utility is available in location it is possible to hide one and view the other one which we require.

CONS

The Importing of data is a little bit complex

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