AT&T Workforce Manager

RATING:

4.0

(3)
Overview

About AT&T Workforce Manager

AT&T Workforce Manager is a field service management software designed to help businesses manage remote workforces. The platform enables administrators to utilize built-in templates, add photos and include graphs to build custom forms. Managers can create and modify job orders and share them with employees via mobile devices. Additionally, AT&T Workforce Manager allows teams to communicate via individual or group calls and check-in or check-out for breaks. AT&T Workforce Manager lets stakeholders monitor field task activities and view current locations of employees on a unified interface.

AT&T Workforce Manager Pricing

$10/month $15/month

Starting price: 

$10.00 per month

Free trial: 

Not Available

Free version: 

Not Available

AT&T Workforce Manager messages
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AT&T Workforce Manager Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for AT&T Workforce Manager

3 Reviews

Jasmina

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Workforce Manager

PROS

The features are great and allow a great ease of access.

CONS

I do not believe that anything is missing. The availability is great for the software.

Amber

Staffing and Recruiting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2024

Easy to Use

Customer service not great, but expected that having dealt with At&t for many years.

PROS

Multi functions in one place, easy to track

CONS

Some integration issues, which limit certain functions.

Chris

Telecommunications, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

It's what you'd expect

PROS

The system is not too hard to setup, but it requires an attention to detail. Easy to use when deployed

CONS

It was a bit too expensive on the outset, but not too bad thereafter.