After spending hours upon hours searching and even more hrs trying and testing. I was shocked at how poorly made and difficult to use some the of the top field management software products where.

I was looking for a easy to understand, affordable CRM with a good support team.

Absolutely fantastic and I’ve recommended it to every business owner I’ve come into contact with. It has saved me so much hassle in keeping customer records and information and bookkeeping.

BizScheduler the perfect software for our small business.

I love that fact that it's user friendly and easy to understand.

We love the fact that BizScheduler manages our entire customer database, all our scheduling, and all our invoicing, all from the cloud.

The integration with quickbooks online makes invoicing and accounting a breeze and the the powerful reporting tools allow us to gain insight on both our employee and client base.

It's the central nervous system of our business.

The  I highly recommend this service to anyone who would like to make scheduling for their business an easy process.

BizScheduler is the backbone of our business and the administrative and scheduling efficiency that it enables is very valuable. The reporting is very helpful.

As well as integrate with Quickbooks to send invoices over. It allows my employees to see their schedules in advance and have lots of detail so they understand what they will be doing.

The software enables you to put your schedule on a readable computer screen as well as pick it up on your mobile or iPad. It has customization which is a good quality.

Makes operating my business by myself possible. I get compliments all the time from customers about how great my communication is, when most of it is just sending automated emails.

This product has been a great help to my business and did I mention the customer support is fantastic.

Communication between workers and admin works well as long as everyone knows how to do that. Sensitive content hidden] and his team at Bizscheduler is always on top of any question or issue we have.

If you are looking for schedule system to keep track of clients, schedule to teams and do automatic payroll this can all be done here and all for a great price.

I cannot imagine the time and effort it has saved me in the couple of years that I've been using it. It's easy to use, customizable to my needs, and the customer service is second to none.

I like the ease of use and ability to move things around.

After using it for a week or 2 we decided to use this system as our main schedule keeper and it worked out great. You can do many wonderful things on it and the customer service is great and reliable.

It saves time and money as it acts like a personal assistant. No more double entry of customer information as it links directly to QuickBooks for easy invoicing and financial tracking.

Any problems we experience are usually user errors.

It has made our business more efficient and making job notes helps us in the future. Communication between workers and admin works well as long as everyone knows how to do that.

I especially love all the different features, i.e. the routing optimizer. That's my favorite and the fact that I can see how many miles each team is going.

Love the ability to set automated emails. Also, syncing to Quickbooks Online makes accounting that much easier.

User Friendly; Fine tuned by their support team to fit our exact needs; great price.

It is a good stable product with intuition built in and has a great mobile version for my guys in the field.

This is a great platform for helpdesk management. We use it for around 5 engineers and it works great as it's not over-complicated.

Lacking rudimentary filter/show by date range feature, terrible for recordkeeping.

Wonderful tracking and organization of emails and support issues, with a nice and clean UI, and simple tools to automate many support tasks.

Applications/Addons are great for customizing. Integrations with other products are fantastic.

It is easy to use and it integrates everything which is really helpful, the simplicity of the program was nice.

Freshdesk has been a great product to use for us, it's easy to use and set up and provides a much needed cost effective service.

Freshdesk was great for what we needed. We have since moved to a new product, but recommend Freshdesk to clients when appropriate.

We did not use any software before and we constantly got lost e-mails or forgotten requests because they were all handled through e-mail.

I like it's simplicity, ease of use. It has a very clean interface and is uncluttered.

So user friendly, amazing features and great customer support from pre-sales, to set up, to every day use questions.

Fresh desk is easy to use and to coordinate with a client in best way while its ticketing system is awsome.

Our department has had many debates initially but knows we all are thriving on this product and are super happy with it. A key feature would be the Freshdesk mobile application.

My favourite feature is the very clean inbox and ease of assigning emails to myself or my colleagues.

Contact management and search is awful. It is really difficult to avoid creating duplicated clients with slightly different name.

It simplified things for us, and make our daily tasks easy to maneuver through. It changed the way we work for the better, looks nice, and works well.

The team I dealt with has been great, responsive and attentive to our needs and requirements, they were very easy to work with.

My favorite features are the easy to generate ticket integration with FreshSales, real-time ticket updates, and the ability to draft canned responses for common issues.

It comes with best in class features of reporting, integration, resource management and other useful features that might prove out to be the ways for improving overall productivity.

The ability to sync, manage & assign tickets with ease. Has been a fan of there mobile app and the notifications that helps me keep a track of tickets on the go.

However,  I have terrible experience when it comes to the customer service, which is very horrible.

With their continued lack of responsiveness we cancelled our account after using the service for about a year.

The support and contact system for Freshworks/Freshdesk is as bad as it gets.

Reasonable price and a very easy interface make it an excellent pick for us.

Overall I am so glad I chose freshdesk. It’s very easy to use and is a great value.

We selected them because we can have some top notch solutions just like we had Freshdesk or Zendesk, but we do not have to leave a fortune there.

We liked the Shared ownership concept which helps communicating internally through one interface and best part is the reports structure.

Very useful for customer service agents. With the help of Freshdesk, I was able to offer great customer service to the clients who gave us good company ratings.

I really appreciate that they have a free trial to use for this software and that the customer support they offer is great and helpful.

The interface makes sense to use, and when I needed guidance, the Customer Support Team was SUPER QUICK to help me get to where I needed/wanted to be.

The only negative thing so far, is that some Spanish translations have been erroneous or inaccurate.

The additional issue is if someone can spam your Freshdesk site, then they think they can spam any of your sites.

Happy, good support and account management and good value for money compared to other services in the market.

We are able to track our customers and teams progress. Plus it started our free and there was a chance to learn and implement it into our daily routine and now we are paying for more features.

It has been very good at the time of backing up information and cycling functions that remain programs in the best way effectively.

It felt like it was meant for the company, I was very impressed with how many interesting features you have. It is very secure to use.

US Dollar

BizScheduler is a job scheduling solution designed for field service professionals in several industry segments, including home health, janitorial services, plumbing, painting contractors, home maintenance, pet sitting, and more. It enables businesses to streamline processes related to billing, document management, and job estimation, among other administrative processes.

BizScheduler allows staff members to access and create work orders with details, such as customer name, billing amount, address, driving instructions, and service type. With the built-in calendar, team leaders can schedule daily, weekly, bi-monthly, quarterly, and annual new as well as recurring jobs. Additionally, the customer relationship management (CRM) module allows employees to create a centralized database of client information with details, such as name, address, email, phone number, job history, and other relevant documents.

BizScheduler allows businesses to utilize the QuickBooks integration to create invoices, process credit cards, and record payments. It is available on monthly subscriptions and support is extended via phone, email, and other online measures.


LongDescription

Real-time Scheduling

Dispatch Management

Electronic Signature

Group Scheduling

Confirmation/Reminders

Customer Database

Recurring Appointments

Job Management

Calendar Management

Scheduling

Multi-Location

Self Service Portal

File Storage

Mobile Access

Routing

Resource Scheduling

For Field Service

Service History

Alerts/Notifications

Online Booking

Automated Scheduling

Work Order Management

Billing & Invoicing

Customer Management

Accounting Integration

Contact Database

Employee Scheduling

Online Time Clock

Customizable Forms

Payment Collection in the Field

Quotes/Estimates

Appointment Scheduling

For Carpet Cleaners

Activity Tracking

Customizable Fields

Real Time Data

Workflow Management

Reporting & Statistics

Drag & Drop

Third-Party Integrations

Maintenance Scheduling

Employee Management

Electronic Payments

Payment Processing

Mobile Alerts

Time Tracking

Customizable Reports

Rescheduling

Access Controls/Permissions

SMS Messaging

Debit/Credit Card Processing

Mobile Payments

Route Optimization

Task Scheduling

Credit Card Processing

Invoice Management

Timesheet Management

Image Capture

Chemical Usage Tracking

Geographic Maps

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Technician Management

Booking Management

Online Payments

Real-Time Notifications

Real-Time Updates

Email Management

Activity Dashboard

Work History

Reminders

Estimating

Customizable Templates

Calendar Sync

Job Scheduling

Real Time Reporting

Customizable Branding

Reporting/Analytics

Job Tracking

Customer History

Inspection Checklists 

BizScheduler ia available across three pricing plans:
STANDARD: $40/month
ENTERPRISE: $50/month
ENTERPRISE MOBILE: $20/month

Chat

Self-Employed

2-10

11-50

51-200

201-500

BizScheduler

Live Online

Documentation

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant messaging, improve agent productivity with smart automations, deliver self-service experiences with AI-chatbots and branded help centers, and monitor key performance metrics with powerful analytics.



Support Ticket Management

Engagement Tracking

Cataloging/Categorization

Case Management

Surveys & Feedback

Status Tracking

Multi-Channel Management

Session Recording

Customer Segmentation

IT Asset Management

Real-Time Monitoring

Workflow Configuration

SSL Security

Sentiment Analysis

IVR/Voice Recognition

Single Sign On

Project Planning/Scheduling

Project Management

Rules-Based Workflow

Knowledge Management

Categorization/Grouping

Communication Management

Call Recording

Collaboration Tools

Automated Routing

Assignment Management

Full Text Search

Call Center Management

Email Tracking

Customer Complaint Tracking

Call Routing

Email Templates

Customer Experience Management

Content Management

Project Time Tracking

Social Media Monitoring

Multi-Channel Data Collection

Survey/Poll Management

Performance Metrics

Discussions/Forums

Issue Management

Text Editing

Multi-Channel Communication

Queue Management

Freshdesk is priced per support agent per month, and has 4  different plans. 

Free- $0 (unlimited free agents) 
Growth- $18/agent/month billed monthly or $15/agent/month billed yearly
Pro- $47/agent/month billed monthly or $39/agent/month billed yearly
Enterprice- $83/agent/month billed monthly or $69/agent/month billed yearly

BizScheduler vs Freshdesk

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