BookedIN Appointment Scheduling Software

Not having to have actual conversations and figure out when I'm available and the client is available.

Pros

It works well with my real estate photography business, most other apps we geared for taking bookings at 1 location. I rarely have the same location, and if I do all the client info is saved.

Cons

I'm still having trouble with the "break" time.
Ex: 1:00hr session at 3:00pm plus 30 mins break. But it is still possible to book 4:00pm.

For me it has been much easier to book appointments rather than playing email tag.

Pros

What I like most about the software is that it has got a clean, professional look and integrates well with mobile. Most people are on their phones these days so that's important. For my needs, it allows clients to book time with me and specify the type of service they are seeking. That gives me information. They also get email or text reminders of the appointment...

Cons

I deal with clients all over the continental U.S. and my clients are often confused by the fact that they have to think about their time zone when booking in mine. Not great when you're trying to make things easier on the client. The people at BookedIn tell me this functionality is coming...I hope soon

Pros

I like that I don't have to take the time to remind my clients everyday about their massages. Easy to enter in all my information and book apts.

Cons

People have a hard time with the "yes" for the reply not fully understanding how to answer and the email some people say it doesn't respond for them.

Pros

They are SO easy to use! I've tried every scheduling software out there and BookedIN is by far the best. It has the easiest user face, and they send email and text reminders which I love.

Cons

I wish I could select specifically how far in advance reminders are sent. And unfortunately you can't input clients as regularly repeating.

Pros

Notifications of activity and ease of access on the mobile app. I really do like the product but expecting me to type a lot to submit is silly

Cons

Being able to book several appointments at once. Standing appointments for clients.

Better use of time to start! I am able to focus on running my business and give my clients the best possible care without worrying about the minute details of booking people in. My clients love the convenience!

Pros

The best part about the BookedIn system is that I am no longer attached to my phone. Clients can easily access my business booking site, they don't need a password or profile to book and it literally takes 30 seconds for them to book their own appointments! I am so pleased with how much stress this has taken off my plate. Not having to text people appointment options and wait until they get back to me has streamlined how my schedule fills. I have gotten new clients in the last month and even more during the trial period. I can't say enough about how easy it is to use.

Cons

There is a minor lag sometimes when switching screens and while using the desktop version I sometimes have to refresh the page but again only minor. I have only had one occurence where someone didn't receive their text reminder but it was caught and I was able to confirm via an alternate means of communication but otherwise I am loving it!

Pros

less time spent on scheduling appointments with clients, more time to do other daily activities, less headaches chasing client down

It's like having a personal secretary at your fingertips. It send your alerts and your clients are able to get in touch with you easily. I've had more business because I'm able to keep track of all my photo shoots and clients

Pros

This is an amazing software that reminds me when I have sessions with clients. It sends them automatic reminders. It's able to accept payment through the site.

Pros

Easy access, syncs with calendar, everything auto-populated when customer enters information. Easy to read and organize customers.

Pros

The integration onto our website was simple to set up and has been efficient in signing up customers.

Saving time from having to email back and forth with clients. They have a seamless online appointment booking and I like that I can set my dates well in advance and share them with my clients.

Pros

I love that it's all online! Once a client books or cancels an appointment it immediately emails me to let me know. I love that it gives clients a seamless online experience and it saves me from emailing them over and over!

Cons

The cost. I don't see the value per appointment. It does save emails, but if I ever needed to save money in my business, this would be the first thing to go. Sadly. I'd bring it back in an instant...but if it was a little less, I'd be happier! Also, the look and feel of the site! As a visual creative, I feel its a little outdated when it comes to the look/colors/fonts...but that's just me though!

Automated email and text reminders are amazing!!! And that I can access it from anywhere online.

Pros

Email and text reminders, slightly customizable which is great. It's also very easy to use and figure out. The online booking is a great option as well for the price (although I don't use it).

Cons

I would love to completely customize the email and text reminders, and also I'd love if I could book a processing time in between colours, etc. It would allow my timing to be more clear, right now it's just stacks it even if I'm double booking. And for some reason the last update made the blocks that are booked more squished.

Pros

Easy to use for simple one room/ one therapist operation. Looks great, booking widget integration was easy. I was able to continue accepting payments via pay pal.

Cons

Need a wait list option, I haven't been able to figure out how to easily set it up for a multiple room clinic with different therapy options.

Time saving, more organized and streamlined workflow and client scheduling management.

Pros

I have tried several appointment booking software applications and this is the best one by far! So easy to use and convenient... no more needing my appointment book in front of me when I am out of the shop. I can access my schedule with the touch of a button by smart phone anywhere I go, on my iPad too! It has a clean crisp layout and is very straightforward. I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.

Cons

It would be nice if there was an easier way to print your monthly schedule out, but the current way is not too frustrating.

Pros

Ease of use. I like that clients are notified via email and text. Client can confirm by either method. For the business owner its one less thing to worry about.

Cons

Booked in has been such a great app. Since we have been using BookedIN, I do not have any cons that I can think of.

Some clients appreciate the ease of making bookings

Pros

The design itself. It looks clean. It was the easiest to use right off the bate out of 6 calendars I tried.

Cons

No international time zone converter built in so clients in other countries can see at a glance what the corresponding time is, when they book appointments which are in my time.
To be honest, it is VERY overpriced, for a simple calendar app, which makes me think about canceling soon. There are alternatives out there, even free ones. I wanted to try it first though.

Easy client booking , but its kinda like paying top fallout dollar for a lazy assistant

Pros

It works and its easy for clients to book out of all of the app, its easy for the client's to book and its not share site like two other apps ,

Cons

cost is high for the app, no option to leaving header notes near company name , no way to leave disclaimers , no premade services list , theyre apps that are way cheaper with premade services list , no place for your logos or pictures , 90% of the apps offer a great deal for a lot less, i have 3 salons ive been testing new apps to get rid of an old one , other app have option with pricing for user quantities as well, pricing on app with functionality of options for the price with customization ability are the biggest down fall, as i said the app is easy for the clients to book, this is why i mainly picked it , i picked this app over about 12 apps mainly do to the fact of it being user friendly and in hopes of the it getting better with time , I go back and forth and see how the other apps are being updated client user friendly is very when a great deal of your clients are older , not sure of how long im going to use it for now , i was using my apple calender app at first but it take a lot of my time sometimes when im at my main job , ,if it works and if its affordable enough people will use it forever cause it works , more people would take the option of this app, fix pricing ,customization ability, and you guys have me all the way

Less phone calls and emails for scheduling

Pros

It was super easy to set up. I like the color coding. It is nice to be able to change my hours and settings

Cons

It is mpre expensive than other sites but i feel like since my clients are using it i am locked in. I wish it was easier to change my hours by day with my phone

Hassle free Scheduling

Pros

Everything
duplicating clients, merge of duplicates would be very helpful. Clients profiles should be set so they can't create duplicates due to misspelling if name.

Oh and I forgot, the Android app locks up and needs to be restarted daily/hourly as it says "no connection"... Most likely my office building reception-

Pros

Patients can see same day availability
Multi provider calendar easy to use
Clean user interface
Easy to see open times same day

Cons

Patients have trouble using the calendar to check future dates.

Refunds are hard

Attaching files for emailing is hard

Website link is long (vs genbook)

Import of patient data was inefficient and only includes names not addresses

Patient address not verified/collected