--- title: "BookSteam Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BookSteam. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BookSteam is a good fit for you!" source_url: "https://www.softwareadvice.com/field-service/booksteam-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [BookSteam](https://www.softwareadvice.com/retail/booksteam-profile/) / BookSteam Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/booksteam-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/booksteam-profile/alternatives/) # BookSteam User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 122 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 89 reviews (73%) - 4 stars: 29 reviews (24%) - 3 stars: 4 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. - Tried many different booking systems and Booksteam is the clear winner for our needs. - It lets students easily register for classes online and manage schedules. ## BookSteam customer reviews Showing reviews 1-25 of 122 (page 1). ### Great for Small Business management - Overall rating: 4/5 - Reviewer: Cathrine V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Learning curve was smooth, data was secure, booking and staff management was easy. Easy to use and reliable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booksteam offers value for money with customisable appointments and locations. Support was terrific. #### Cons Booksteam was not always compatible with South African Cellphone providers, so a few smses got lost. #### Reasons for choosing BookSteam More suited to what we were looking for with medical practice/appointment management. --- ### booking app - Overall rating: 5/5 - Reviewer: Monica W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and saves a ton of time. I liked how everything, from bookings to reminders, runs automatically without hassle. #### Cons I would like to have constant contact integration instead of mail chimp integration, but that's ok not a deal breaker. #### Reasons for switching to BookSteam it is a better app overall, runs much more smoother --- ### The best booking software for the lashes business - Overall rating: 5/5 - Reviewer: Ekaterina S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish. #### Cons One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform. #### Reasons for switching to BookSteam Price increase --- ### I like using this booking app - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is for the clients to book our dog training sessions. Less hassle for our business to deal with online package purchases, everything is done online. We don't need to worry about the bookings, everything is in one place organized. #### Cons I really have nothing bad to say about this software, everything just works and easy to use. There could be a more thorough reports. #### Reasons for switching to BookSteam A better value for my business with the same features that I need. --- ### cool booking softwaree - Overall rating: 5/5 - Reviewer: Lisa D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s a handy tool for booking appointments online. Saves time and keeps things organized for our Art school. Not perfect, but it does the job. #### Cons The app does not have a constant contact integration so I have to use Mailchimp since they have that. But that's not a deal breaker. #### Reasons for choosing BookSteam It was a much better value compare to the other software (for the same features). --- ### Very cool software - Overall rating: 5/5 - Reviewer: Leo S. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I tried multiple booking system apps over the years and good thing I found Booksteam. It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. Great soft. #### Cons They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management. Love it. --- ### Greate booking software - Overall rating: 5/5 - Reviewer: Diane R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tried many different booking systems and Booksteam is the clear winner for our needs. We use it in our studio to manage our calendar and bookings, as well as students payments. #### Cons We also like the memberships feature, where our students can buy and manage their subscriptions. It simplifies many tasks for us into one system. --- ### All you need is this software - Overall rating: 4/5 - Reviewer: Kiana J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The most I like about Booksteam how easy it is to set it up. It also has resources feature that many other booking system don't, I use that feature a lot. #### Cons The least I liked about this app is that it doesn't have a Salesforce integration that would be helpful for me. Other then that I can't really see any negatives at the moment. Hope it stays like that. --- ### Great app to book stuff - Overall rating: 5/5 - Reviewer: Mario L. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app makes my life way easier. No more back-and-forth messages or trying to remember appointments, everything’s in one place. In a beginning it's a bit confusing at first, but once you get the hang of it, it saves a lot of time. Definitely handy if you’ve got a busy schedule or run a small business. #### Cons Don't like that I can't make multiple reminders, only one reminder is allowed, but that's ok, it doesn't really matter, one is good. --- ### Booksteam class scheduler - Overall rating: 5/5 - Reviewer: Flora D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booksteam class scheduling software makes running a dance studio so much easier! It lets students easily register for classes online and manage schedules. The Stripe integration is a big plus, payments are quick and automatic, so no more chasing after fees. Overall, it saves a ton of time for our studio. #### Cons Everything seems to be great so far. I especially like the memberships feature, it makes managing recurring students super easy. --- ### Booksteam booking - Overall rating: 5/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy and intuitive the system is. I use it to setup our classes with the membership feature, it all works well. #### Cons It was very hard to find a software that does both, service and class booking while having recurring memberships setup. --- ### Managing classes - Overall rating: 5/5 - Reviewer: Ronda W. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really easy to manage our piano classes with Booksteam! Easy for customers to book their slots. #### Cons Also really like the mailchimp integration, it's easy to communicate with our clients. Did not find anything bad about the app yet! --- ### I love Booksteam and I want to contribute to make it better! - Overall rating: 4/5 - Reviewer: Julia K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I had chosen to implement the system for my client (Yoga instructor) after evaluating Booksteam and other systems. At the end we decided to go with Booksteam. Client management and online booking was the most important feature for us. I wanted my client to be bookable over the internet and get rid of paper management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Integration was very easy. It is intuitive to use. After all it was easy, because the support team was and still is awesome! #### Cons What I like least about the software is that it is not completely in German. I would like use everything in German - frontend (prio1) and backend (pro 2). As I already have done for the front end, I am willing to help you with ALL german translation issues. Send me the files, I will translate. 2. I would like to have the possibility to make presents to my clients - f.e. a gift certification for their birthday. Unfortunately, I am not able to do this, because I have to definitely buy a gift certification. 3. I would like a modification of the package logic. It should be possible using a package based on a price xy to redeem all classes based on the same price xy. I have different classes - all for the same price, but with different names. For all this classes, I would my client to be able to use the package they bought. (Note: Like references, where I can apply one reference to more than one class ??) I would like to be able to customize the feedback email, because I love the review feature. But it should also be in German. 4. Calendar: I am able to embed the Booksteam calendar, but it shows the attendants of a class. This might be a data protection issue. At the moment I integrated a google calendar at the customer's webpage. 5. I would love to get a notification, when clients bought a package online. 6. I would like the get a reminder of my client's birthdays. 7. Maybe there will be some more, but for the moment that's all. #### Reasons for choosing BookSteam We liked the mini homepage solution and the easy use of the system and I really like the support of the team! --- ### Solid scheduling software with easy to use features. - Overall rating: 5/5 - Reviewer: Debra T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations. #### Cons Really didn't find any flaws in the system. We have used several others. #### Reasons for switching to BookSteam The pricing was so much better. --- ### Perfect app for my Yoga biz - Overall rating: 5/5 - Reviewer: Maddie W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks. #### Cons I mostly like everything about Booksteam, can't think of anything. --- ### Review for Booksteam - Overall rating: 4/5 - Reviewer: Joyce L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Pretty easy to use app to schedule classes for my Yoga business. #### Cons Can't think of anything at the moment that I dislike. --- ### Pretty good booking app - Overall rating: 4/5 - Reviewer: Monica Q. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed! #### Cons I don't like that it's not making me coffee in the morning! --- ### Best app for yoga business - Overall rating: 5/5 - Reviewer: Maria N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I think it's the best app for the Yoga business #### Cons It helps me manage my classes and courses at the same time --- ### NET Review - Overall rating: 4/5 - Reviewer: April C. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It solved the ability for students to book and pay on line to do our courses #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros it incorporates well into my website and takes payments when a student enrols #### Cons It doesn't link into our etrain, so I have to send another email to a student for them to enrol and complete the online learning. When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it #### Reasons for choosing BookSteam Recommendation from another firstaid training provider and seemed good option #### Reasons for switching to BookSteam Didn't suit our needs and bookstream seem to offer what we needed at the time --- ### Excellent Value - Overall rating: 4/5 - Reviewer: Tanya K. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use the program daily and overall it’s worked very well without any problems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price. #### Cons Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this. --- ### Booksteam is awesome - Overall rating: 5/5 - Reviewer: Sandra L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a nail salon owner, I highly recommend BookSteam online scheduling software. I like the seamless integration with my website and social media platforms, making it convenient for clients to book their nail services. Overall, BookSteam has positively impacted my salon's operations and client satisfaction. #### Cons They could have more payment processors available but that's not a deal breaker. --- ### Perfect solution for our Nail Salon - Overall rating: 5/5 - Reviewer: Jacki N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall, BookSteam has delivered exceptional value to our business operations and customer relations. It provides a professional touch to our booking system and we're pleased with how it helps our Nail salon run more efficiently. #### Cons It took a bit of time for my entire team to get used to all the features available on BookSteam, but once they did, it became an essential part of our daily operations. #### Vendor response Thank you for your feedback Jacki! Replied January 2024 --- ### Best for online scheduling tool - Overall rating: 5/5 - Reviewer: Searpons A. - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great services, great software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booksteam makes our job more easy and make all transactions faster, our clients can book online without any hassle. And we can accomodate them too easily, #### Cons I can’t see any cons in this software, i think its just need to have sime update to remove the bugs. Other than that no problem encountered since ive start using it, --- ### Booksteam is awesome!! - Overall rating: 5/5 - Reviewer: Rob S. - Industry: Graphic Design - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Makes it very easy to keep track of all our employees and their appointments. --- ### Booksteam is great! - Overall rating: 5/5 - Reviewer: Janice L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Booksteam has been a valuable tool for our business, making booking appointments seamless and hassle-free. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As a massage therapy business, we have been using Booksteam for online appointment scheduling, and we highly recommend it. Booksteam is a user-friendly platform that has streamlined our booking process, making it convenient for both our clients and therapists. Customer support team has been responsive and helpful whenever we've had questions or needed assistance. #### Cons Trial period to be longer than 14 days so we could test it out more. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/booksteam-profile/reviews/?page=2) --- BookSteam Reviews, Pros and Cons - 2026 Software Advice