--- title: "BookSteam Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of BookSteam. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BookSteam is a good fit for you!" source_url: "https://www.softwareadvice.com/field-service/booksteam-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [BookSteam](https://www.softwareadvice.com/retail/booksteam-profile/) / BookSteam Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/booksteam-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/booksteam-profile/alternatives/) # BookSteam User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 122 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 89 reviews (73%) - 4 stars: 29 reviews (24%) - 3 stars: 4 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. - Tried many different booking systems and Booksteam is the clear winner for our needs. - It lets students easily register for classes online and manage schedules. ## BookSteam customer reviews Showing reviews 1-25 of 122 (page 1). ### Great for Small Business management - Overall rating: 4/5 - Reviewer: Cathrine V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Learning curve was smooth, data was secure, booking and staff management was easy. Easy to use and reliable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booksteam offers value for money with customisable appointments and locations. Support was terrific. #### Cons Booksteam was not always compatible with South African Cellphone providers, so a few smses got lost. #### Reasons for choosing BookSteam More suited to what we were looking for with medical practice/appointment management. --- ### I like using this booking app - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is for the clients to book our dog training sessions. Less hassle for our business to deal with online package purchases, everything is done online. We don't need to worry about the bookings, everything is in one place organized. #### Cons I really have nothing bad to say about this software, everything just works and easy to use. There could be a more thorough reports. #### Reasons for switching to BookSteam A better value for my business with the same features that I need. --- ### The best booking software for the lashes business - Overall rating: 5/5 - Reviewer: Ekaterina S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish. #### Cons One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform. #### Reasons for switching to BookSteam Price increase --- ### booking app - Overall rating: 5/5 - Reviewer: Monica W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and saves a ton of time. I liked how everything, from bookings to reminders, runs automatically without hassle. #### Cons I would like to have constant contact integration instead of mail chimp integration, but that's ok not a deal breaker. #### Reasons for switching to BookSteam it is a better app overall, runs much more smoother --- ### cool booking softwaree - Overall rating: 5/5 - Reviewer: Lisa D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s a handy tool for booking appointments online. Saves time and keeps things organized for our Art school. Not perfect, but it does the job. #### Cons The app does not have a constant contact integration so I have to use Mailchimp since they have that. But that's not a deal breaker. #### Reasons for choosing BookSteam It was a much better value compare to the other software (for the same features). --- ### Amazing Booking System - Overall rating: 5/5 - Reviewer: Allison F. - Verified reviewer: Yes - Industry: Online Media - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I teach an online class to an international audience and I have never had any issues with using the system. I absolutely love it. It is user-friendly for all of my clients, even the ones who do not speak English! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using it for the last few years and I absolutely love it! I find it very easy to navigate and my clients find it very easy to use. I recently had to use the support system and received amazing service within minutes! #### Cons Nothing! I love it. I’ve never had any difficulties that could not be resolved through a simple email! #### Reasons for choosing BookSteam Easier to use and set up, better pricing structure, Didn’t require a certain term of commitment --- ### Very cool software - Overall rating: 5/5 - Reviewer: Leo S. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I tried multiple booking system apps over the years and good thing I found Booksteam. It accomplishes alot of my tasks, from scheduling classes to managing customers memberships and packages. Great soft. #### Cons They have all the features that you would need, for example we use memberships, promotions, packages, class management, and the big one is resource management. Love it. --- ### Greate booking software - Overall rating: 5/5 - Reviewer: Diane R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tried many different booking systems and Booksteam is the clear winner for our needs. We use it in our studio to manage our calendar and bookings, as well as students payments. #### Cons We also like the memberships feature, where our students can buy and manage their subscriptions. It simplifies many tasks for us into one system. --- ### All you need is this software - Overall rating: 4/5 - Reviewer: Kiana J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The most I like about Booksteam how easy it is to set it up. It also has resources feature that many other booking system don't, I use that feature a lot. #### Cons The least I liked about this app is that it doesn't have a Salesforce integration that would be helpful for me. Other then that I can't really see any negatives at the moment. Hope it stays like that. --- ### Great app to book stuff - Overall rating: 5/5 - Reviewer: Mario L. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app makes my life way easier. No more back-and-forth messages or trying to remember appointments, everything’s in one place. In a beginning it's a bit confusing at first, but once you get the hang of it, it saves a lot of time. Definitely handy if you’ve got a busy schedule or run a small business. #### Cons Don't like that I can't make multiple reminders, only one reminder is allowed, but that's ok, it doesn't really matter, one is good. --- ### Booksteam class scheduler - Overall rating: 5/5 - Reviewer: Flora D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booksteam class scheduling software makes running a dance studio so much easier! It lets students easily register for classes online and manage schedules. The Stripe integration is a big plus, payments are quick and automatic, so no more chasing after fees. Overall, it saves a ton of time for our studio. #### Cons Everything seems to be great so far. I especially like the memberships feature, it makes managing recurring students super easy. --- ### Booking app for yoga studio - Overall rating: 5/5 - Reviewer: Tonya R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set it up and simple for my customers to book yoga classes #### Cons I like how my customers can schedule my services and classes via one booking page --- ### I love Booksteam and I want to contribute to make it better! - Overall rating: 4/5 - Reviewer: Julia K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I had chosen to implement the system for my client (Yoga instructor) after evaluating Booksteam and other systems. At the end we decided to go with Booksteam. Client management and online booking was the most important feature for us. I wanted my client to be bookable over the internet and get rid of paper management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Integration was very easy. It is intuitive to use. After all it was easy, because the support team was and still is awesome! #### Cons What I like least about the software is that it is not completely in German. I would like use everything in German - frontend (prio1) and backend (pro 2). As I already have done for the front end, I am willing to help you with ALL german translation issues. Send me the files, I will translate. 2. I would like to have the possibility to make presents to my clients - f.e. a gift certification for their birthday. Unfortunately, I am not able to do this, because I have to definitely buy a gift certification. 3. I would like a modification of the package logic. It should be possible using a package based on a price xy to redeem all classes based on the same price xy. I have different classes - all for the same price, but with different names. For all this classes, I would my client to be able to use the package they bought. (Note: Like references, where I can apply one reference to more than one class ??) I would like to be able to customize the feedback email, because I love the review feature. But it should also be in German. 4. Calendar: I am able to embed the Booksteam calendar, but it shows the attendants of a class. This might be a data protection issue. At the moment I integrated a google calendar at the customer's webpage. 5. I would love to get a notification, when clients bought a package online. 6. I would like the get a reminder of my client's birthdays. 7. Maybe there will be some more, but for the moment that's all. #### Reasons for choosing BookSteam We liked the mini homepage solution and the easy use of the system and I really like the support of the team! --- ### Solid scheduling software with easy to use features. - Overall rating: 5/5 - Reviewer: Debra T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations. #### Cons Really didn't find any flaws in the system. We have used several others. #### Reasons for switching to BookSteam The pricing was so much better. --- ### Perfect app for my Yoga biz - Overall rating: 5/5 - Reviewer: Maddie W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks. #### Cons I mostly like everything about Booksteam, can't think of anything. --- ### Review for Booksteam - Overall rating: 4/5 - Reviewer: Joyce L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Pretty easy to use app to schedule classes for my Yoga business. #### Cons Can't think of anything at the moment that I dislike. --- ### Pretty good booking app - Overall rating: 4/5 - Reviewer: Monica Q. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed! #### Cons I don't like that it's not making me coffee in the morning! --- ### Good product, excellent customer service/responsiveness - Overall rating: 5/5 - Reviewer: Zoe T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use. #### Cons Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me! #### Reasons for choosing BookSteam For me, it was far easier than most others #### Reasons for switching to BookSteam Because I found the previous product very cumbersome and the support/customer service was untenable. --- ### Best Booking Software Ever! - Overall rating: 5/5 - Reviewer: Heather I. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered This software saves so much time on so many things. I used to have to contact workers to see who would be available for a job. Then I would have to enter all of the client info into Quickbooks, import the Quickbooks info into my scheduling software. No MORE! On Booksteam staff can modify and set their own hours. Clients book them and the staff receives all the info they need for the job. My business can pretty much run itself now. I love this software. I have not found one like it yet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pros Staff schedule themselves I can have multiple staff and locations Each staff and location can have different services and prices assigned to them Create an online store Promo codes Gift certificates #### Cons There is nothing that I do not like about Booksteam. Booksteam is the best. --- ### Works perfectly for my needs - Overall rating: 5/5 - Reviewer: Matthew T. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered Saves me time, gives me a wide range of marketing options and helps me manage my clients and records #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is a lot of software that does appointment booking or class booking and a few that do both, but when I looked at the ones that do both something always didn't work the way I needed it to... Until I found Booksteam. The versatility and range of options have really allowed me to set everything up just as I need it and the cost is lower than most of the competition too. I've had to contact support a few times and they've always been super helpful and quick to respond. They've also be receptive to my development suggestions. Overall I've been very happy that I went with Booksteam. #### Cons Sometimes I find myself a bit confused by all the options, but I guess that's the price of having such great adaptability, and since the support is so good, this isn't really a problem. --- ### Easy appointment scheduling with BookSteam - Overall rating: 5/5 - Reviewer: Metin U. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros BookSteam covers the entire appointment scheduling process with its comprehensive functions. #### Cons Automated scheduling of BookSteam should be enriched with more advance features. --- ### I recommend booksteam - Overall rating: 5/5 - Reviewer: Polina S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros BookSteam has helped streamline our operations and improve customer satisfaction in our salon. Highly recommended for any salon looking to modernize their appointment system! #### Cons Can't think of anything negative about this software at the moment. Will reassess in the future. --- ### We found the perfect app - Overall rating: 5/5 - Reviewer: Dale W. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booksteam has transformed our auto detailing business. With its user-friendly interface and customizable features, managing appointments has never been easier. The ability to sync our calendar, set pricing, and send automated reminders has streamlined our operations and improved our customer experience. #### Cons Would love to two way sync to my outlook and Google calendars at the same time. --- ### Powerful app to manage classes - Overall rating: 5/5 - Reviewer: Frank L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, Booksteam has been a valuable addition to our dance business, helping us streamline our operations and improve customer satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a dance studio, we have found Booksteam to be an excellent class scheduling software. It's user-friendly interface makes it easy for both our staff and clients to book and manage dance classes efficiently. #### Cons Can't really say what we liked the least about this app at the moment. --- ### Gets the work done perfectly. - Overall rating: 5/5 - Reviewer: Nicola D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Great experience... love it up to now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I looked for a long time for a scheduling app. Difficult to find when you offer at home services. None truly fits my needs... but Booksteam really made it easy for me to find ways to make it work. Every time I needed support they were more than available and had answers in close to no time. Fully recommend. #### Cons Ease of use Low price Amazing features Possibility of multiple locations Widgets for facebook and mini webpage to book Nice interface for clients #### Reasons for choosing BookSteam Pricing and multiple languages ## More reviews [Next reviews](https://www.softwareadvice.com/retail/booksteam-profile/reviews/?page=2) --- BookSteam Reviews, Pros and Cons - 2026 Software Advice