Breezeworks software


Breezeworks is a cloud-based scheduling solution for small and midsize businesses. It caters to cleaning, construction, electrical, HVAC, lawn care and other service businesses. Primary features include scheduling, team management, customer relationship management and automation.

The CRM module allows users to add customer details, jobs, link invoices and payments to their accounts. It helps them manage appointment reminders, communication and automate estimate approvals. The scheduling module allows users to schedule jobs for the team, navigate to the job location, record work details, book appointments online and reschedule them.

The team management module provides a clock in feature via TSheets integration. It also provides GPS tracking, real-time customer alerts and manages team communication. Other features include a central database, invoice tracking, traffic notifications and activity streams.

Support is offered via email and over the phone. Other help options include knowledge base and webinars.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

23 Reviews of Breezeworks

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  • Tarik from Morostar

    Specialty: Transportation

    Number of employees: 2-10 employees

    January 2018

    A great solution for most service oriented businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If the interface was updated to include more dynamic services, then this would certainly earn a 5 star rating.

    Pros

    The user interface is fantastic. Very intuitive and clean. Perfect for Salons, Landscapers, and other similar service providers.

    Cons

    It isn't a great fit for all types of service providers, mainly transportation businesses (limo, black car service, etc).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Anna from Perfecto Handyman

    Specialty: Property Maintenance

    Number of employees: 2-10 employees

    January 2018

    Average software for decent price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Affordable price, comparing to the other software on the market, great and very supportive customer service,

    Cons

    Some features are lacking, for example multiple price options for customer’s choice (my company has value packages and regular prices for services), also there is no paperless field report since I need to get a service completion confirmation from the customers..

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rick from Rent-A-Hubby Handyman Services

    Number of employees: 11-50 employees

    October 2017

    Breezeworks and the support team are stellar in their customer service! Love the system.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and comprehensive approach to non-techies. Great tutorials for all my guys in the field and office support team.

    Cons

    Would like to see a client profile page for our clients to enter their records. Great for repair record and bookkeeping and insurance purposes.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Carlos from Upper Valley Plumbing

    Number of employees: 2-10 employees

    June 2016

    Breezeworks Works!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use. Easy for team to use as well. This software allows us to give an estimate, send an invoice, schedule a job, and take payment. One-stop-shop!

    Pros

    Convenience and Affordability.

    Cons

    n/a

    Review Source: Capterra
  • Peter from Deep River Home Services

    June 2016

    Breezeworks Works.

    Ease-of-use
    Quality
    Support

    We have been using Breezeworks for over a year and the bottom line is it's a great tool for managing your business. I really appreciate the customer service, their responsiveness to user suggestions and their focus on making our time as effective as possible. The user experience is good (and getting better) on the phone or laptop. Quickbooks integration is a big help on the back office. Search for Customers while in bid mode could be better. Overall I have saved time and money by using Breezeworks!

    Review Source: Capterra
  • George from Harbour View Electric

    June 2016

    Operate your business efficiency

    Ease-of-use
    Quality
    Support

    I've been using Breezeworks for over a year now. This system has helped my business grow and become very organized. It has become a part of my operating system and I am very pleased.

    Review Source: Capterra
  • Kevin from Malibu Pool Service

    June 2016

    Top Notch

    Ease-of-use
    Quality
    Support

    I have been using Breezworks since before they launched. I found them when they were beta testing and I kinda started beta testing it with them. I am a pool repair guy and have tried MANY programs from app based to PC/Mac programs to online and was always very unhappy with what was out there. A lot of these programs are so generic and there was never a way to make it work for a specific business except for Breezeworks! I won't use any other app as long as I am in business. My contact with Breezeworks which Inhave had from the beginning has always been there and has always helped whenever I needed something! If you are thinking about trying the app out DO IT, you won't regret it, oh and they also have a desktop version so when you're not in the field you can do what needs to be done from home or the office

    Review Source: Capterra
  • Larry from The Foothills Handyman

    May 2016

    Breezeworks has been great right from the beginning and just keeps getting better

    Ease-of-use
    Quality
    Support

    Everything I need to run my business is in here. Customer contact info with the ability to list multiple job locations, estimates can be written sent and stored. When customers approve an estimate I get an alert and the estimate automatically gets sent to the approved file. Writing, sending and receiving payment on invoices is super easy. Accepting credit card payment while working in the app- again, super easy. The problems have been few but in each case the customer support has been incredible. Call Breezeworks, talk to a person, problem solved. I continue to use Breezeworks and recommend it to everyone.

    Review Source: Capterra
  • Elbert from Charlottesville Handyman Services

    May 2016

    It works great when changes are worked out .

    Ease-of-use
    Quality
    Support

    Three times I've had to report issues with slow loading , dropping out of online to offline & stopped progress in the middle of a order. but seems to work the bugs out and return strong .

    Review Source: Capterra
  • Zach from Rocky top plumbing

    May 2016

    Great product

    Ease-of-use
    Quality
    Support

    Use this with my plumbing company works great saves me time and money

    Review Source: Capterra
  • Jason from ALI-COR Plumbing LLC

    May 2016

    Breezeworks has been great!

    Ease-of-use
    Quality
    Support

    I am greatful to have an app that has given me the ability to streamline my service business needs all in one place! The support is great too, and they welcome new ideas to make the app better.

    Review Source: Capterra
  • Randy from The Hired Man

    May 2016

    My favorite time-saver

    Ease-of-use
    Quality
    Support

    This is by far the greatest app I have tried. I have been using Breezeworks for over a year and it just keeps getting better. 75 percent of my paperwork has been eliminated since using it. There have been a couple of "hiccups", but customer service is by far the best I have ever dealt with. Any problem has been handled swiftly and completely. Quite honestly I cannot come up with a reason to complain. Every once in a while you come across something that makes you wonder how you did without it, and Breezeworks is one of those.

    Review Source: Capterra
  • Arentha from Mitchells AC repair

    May 2016

    Very nice works well for employees as well as customers

    Ease-of-use
    Quality
    Support

    Very nice format

    Review Source: Capterra
  • Jeff from Alarming 85

    May 2016

    Easy to use software for scheduling, invoicing, and getting paid fast

    Ease-of-use
    Quality
    Support

    Breezeworks saves me hours each week managing my security camera installation business from my phone. I'm able to send estimates & invoices instantly from the job, saving me hours of admin time each day. My customers love how professional my invoices and estimates come through with my companies logo and heading. It's also easy for them to pay through Square.

    Review Source: Capterra
  • Jeff from J&R Plumbing

    May 2016

    Great app, saves my techs and I hours per week!

    Ease-of-use
    Quality
    Support

    I use Breezeworks on my iPhone everyday. It saves me time going from appoitment to appoitment. I'm able to send customers estimates & invoices before I leave the job. I'm also able to accept payment instantly with square. I have my 3 techs using the app which makes it easy for me to coordinate.

    Review Source: Capterra
  • Steve from Mackey and Son Inc.

    April 2016

    Helps me stay organized and on time.

    Ease-of-use
    Quality
    Support

    Breezeworks helps me stay organized throughout the day. It tells me when I need to leave for an appointment to arrive on time. Being able to communicate with my customers over the app and send bids & invoice easily has been a game changer.

    Review Source: Capterra
  • John from Tensley Accounting

    August 2015

    So easy. Great investment.

    Ease-of-use
    Quality
    Support

    I recommended this product to a small HVAC company that grew from 3 employees to 9 employees within a year. Job information like customer, location, and job site info, and any other pertinent information are all easily available in the field now to techs. The adminatistrative tools available like organizing team schedules and streamlining invoicing and payment make the workflow seamless. They use QuickBooks so they were able to integrate their important data with Breezeworks and incorporate the Breezeworks into their business with little effort. I've been recommending this product to all the other service businesses that I encounter. It makes my life much easier. I wish all my clients would use it.

    Review Source: Capterra
  • Max from AAA Plumbing

    August 2015

    Breezeworks dramatically improved my business

    Ease-of-use
    Quality
    Support

    Totally solved our scheduling and invoicing needs. Made a small service company look like a completely staffed contractor! We tried several competitors and they failed our expectations.

    Review Source: Capterra
  • Bernadette from DeliverMe

    August 2015

    Breezeworks is great

    Ease-of-use
    Quality
    Support

    Breezeworks integrates seamlessly with QuickBooks online which I use. Setup was easy and took no time and their support helped me get started. Having the ability to communicate with and dispatch for our delivery team on the road has been invaluable to our business. When you start, be sure to look at some videos they have created to be able to use the tool to the fullest.

    Review Source: Capterra
  • Geoffrey from Self

    August 2015

    Highly recommend!

    Ease-of-use
    Quality
    Support

    The breezeworks program has helped to keep my business more organized and keep customer info in one place. We are certainly keeping better track of jobs, customer info, and billing. Overall - it¿s easy to use and to navigate. Great for keeping track of all your data and for the price, it¿s a bargain. But as with all programs that aren¿t exactly customized to your business, there¿s a few quirks and you need to build a habit.

    Review Source: Capterra
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