Breezeworks Software

4.80 / 5 (25)

About Breezeworks


Breezeworks is a cloud-based scheduling solution for small and midsize businesses. It caters to cleaning, construction, electrical, HVAC, lawn care and other service businesses. Primary features include scheduling, team management, customer relationship management and automation.

The CRM module allows users to add customer details, jobs, link invoices and payments to their accounts. It helps them manage appointment reminders, communication and automate estimate approvals. The scheduling module allows users to schedule jobs for the team, navigate to the job location, record work details, book appointments online and reschedule them.

The team management module provides a clock in feature via TSheets integration. It also provides GPS tracking, real-time customer alerts and manages team communication. Other features include a central database, invoice tracking, traffic notifications and activity streams.

Support is offered via email and over the phone. Other help options include knowledge base and webinars.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

25 Reviews of Breezeworks

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(22)

4 stars

(1)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 25 reviews

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October 2017

Rick from Rent-A-Hubby Handyman Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Breezeworks and the support team are stellar in their customer service! Love the system.

Pros

Ease of use and comprehensive approach to non-techies. Great tutorials for all my guys in the field and office support team.

Cons

Would like to see a client profile page for our clients to enter their records. Great for repair record and bookkeeping and insurance purposes.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Breezeworks is great!

Pros

The scheduling part of breezeworks is the most robust of all of the different FSMs I tried. Extremely user-friendly and intuitive and accessible from mobile and web. Taking payment for jobs in the field is also made very easy. QuickBooks online integration seems like a pro, but unfortunately for us, QuickBooks desktop is no longer supported.

Cons

This software allows for a parts database that tracks pricing and tax for parts, but stops there. I’d love to see inventory tracking in breezeworks. It’s the only thing keeping me from choosing breezeworks!

June 2016

Carlos from Upper Valley Plumbing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Breezeworks Works!

Easy to use. Easy for team to use as well. This software allows us to give an estimate, send an invoice, schedule a job, and take payment. One-stop-shop!

Pros

Convenience and Affordability.

Cons

n/a

August 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Easy to use

I used Breezeworks for a trial period about a year ago. It was good, but didn't have all of the features I was looking for. The helpdesk was very responsive to my questions, and friendly. It was really good, but didn't suit my needs at the time. Consider using it if you are a solo or small business owner in some sort of service industry. I think it would be a great fit for someone who is not going to be a "high-end" user, or is not tech-savy. Overall a good product.

Pros

Easy to learn. Very intuitive. It was especially good for my non-tech-savy workers.

Cons

No real cons -- it just didn't have all of the features I was looking for at the time.

June 2016

Kevin from Malibu Pool Service

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2016

Top Notch

I have been using Breezworks since before they launched. I found them when they were beta testing and I kinda started beta testing it with them. I am a pool repair guy and have tried MANY programs from app based to PC/Mac programs to online and was always very unhappy with what was out there. A lot of these programs are so generic and there was never a way to make it work for a specific business except for Breezeworks! I won't use any other app as long as I am in business. My contact with Breezeworks which Inhave had from the beginning has always been there and has always helped whenever I needed something! If you are thinking about trying the app out DO IT, you won't regret it, oh and they also have a desktop version so when you're not in the field you can do what needs to be done from home or the office

January 2018

Tarik from Morostar

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2018

A great solution for most service oriented businesses

If the interface was updated to include more dynamic services, then this would certainly earn a 5 star rating.

Pros

The user interface is fantastic. Very intuitive and clean. Perfect for Salons, Landscapers, and other similar service providers.

Cons

It isn't a great fit for all types of service providers, mainly transportation businesses (limo, black car service, etc).

August 2015

John from Tensley Accounting

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2015

So easy. Great investment.

I recommended this product to a small HVAC company that grew from 3 employees to 9 employees within a year. Job information like customer, location, and job site info, and any other pertinent information are all easily available in the field now to techs. The adminatistrative tools available like organizing team schedules and streamlining invoicing and payment make the workflow seamless. They use QuickBooks so they were able to integrate their important data with Breezeworks and incorporate the Breezeworks into their business with little effort. I've been recommending this product to all the other service businesses that I encounter. It makes my life much easier. I wish all my clients would use it.

May 2016

Larry from The Foothills Handyman

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Breezeworks has been great right from the beginning and just keeps getting better

Everything I need to run my business is in here. Customer contact info with the ability to list multiple job locations, estimates can be written sent and stored. When customers approve an estimate I get an alert and the estimate automatically gets sent to the approved file. Writing, sending and receiving payment on invoices is super easy. Accepting credit card payment while working in the app- again, super easy. The problems have been few but in each case the customer support has been incredible. Call Breezeworks, talk to a person, problem solved. I continue to use Breezeworks and recommend it to everyone.

May 2016

Randy from The Hired Man

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

My favorite time-saver

This is by far the greatest app I have tried. I have been using Breezeworks for over a year and it just keeps getting better. 75 percent of my paperwork has been eliminated since using it. There have been a couple of "hiccups", but customer service is by far the best I have ever dealt with. Any problem has been handled swiftly and completely. Quite honestly I cannot come up with a reason to complain. Every once in a while you come across something that makes you wonder how you did without it, and Breezeworks is one of those.

June 2016

Peter from Deep River Home Services

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

June 2016

Breezeworks Works.

We have been using Breezeworks for over a year and the bottom line is it's a great tool for managing your business. I really appreciate the customer service, their responsiveness to user suggestions and their focus on making our time as effective as possible. The user experience is good (and getting better) on the phone or laptop. Quickbooks integration is a big help on the back office. Search for Customers while in bid mode could be better. Overall I have saved time and money by using Breezeworks!

August 2015

Geoffrey from Self

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

August 2015

Highly recommend!

The breezeworks program has helped to keep my business more organized and keep customer info in one place. We are certainly keeping better track of jobs, customer info, and billing. Overall - it's easy to use and to navigate. Great for keeping track of all your data and for the price, it's a bargain. But as with all programs that aren't exactly customized to your business, there's a few quirks and you need to build a habit.

May 2016

Jeff from Alarming 85

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Easy to use software for scheduling, invoicing, and getting paid fast

Breezeworks saves me hours each week managing my security camera installation business from my phone. I'm able to send estimates & invoices instantly from the job, saving me hours of admin time each day. My customers love how professional my invoices and estimates come through with my companies logo and heading. It's also easy for them to pay through Square.

August 2015

Bernadette from DeliverMe

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2015

Breezeworks is great

Breezeworks integrates seamlessly with QuickBooks online which I use. Setup was easy and took no time and their support helped me get started. Having the ability to communicate with and dispatch for our delivery team on the road has been invaluable to our business. When you start, be sure to look at some videos they have created to be able to use the tool to the fullest.

January 2018

Anna from Perfecto Handyman

Company Size: 2-10 employees

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2018

Average software for decent price

Pros

Affordable price, comparing to the other software on the market, great and very supportive customer service,

Cons

Some features are lacking, for example multiple price options for customer’s choice (my company has value packages and regular prices for services), also there is no paperless field report since I need to get a service completion confirmation from the customers..

August 2015

Stephen from Bay City Landscaping

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2015

Great product for my landscaping business

Product is efficient and thorough. We use it every day. It is easy to use and if we have questions, their support answers us promptly. It can be a bit difficult for us to collect data spreadsheets to use internally but they are helpful by manually getting it for us. Web product was crucial for us and they have it now.

May 2016