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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.10 / 5 (30)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Functionality

4.0 / 5

Last Review Written

December 8, 2020

Pros/Cons

  • Pros

  • I like i can customize it to our needs . I love that I can add as many categorys and techs as i want. Going paperless was very easy with this program.

  • They are always available to help and answer questions, everything runs smooth and efficient, great route features.

  • Cons

  • A lot of updates but overall very happy with it! The tickets don't always seem to clear right away and the techs have to wait at times for them to fully submit.

  • Haven't found anything that I don't like, when we hit a wall, a call to Brio stack and the problem is fixed. This is an amazingly simple product but is has great results.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

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Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux