All Buildertrend Reviews

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Bianca

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Buildertrend design/construction office review

User Profile

Boone

Verified reviewer

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2019

Easy Onboarding with this polished project management system.

Buildertrend has really done there best to make our implementation go smoothly. We have ran into some bugs in the system, but they have always corrected the issues eventually. I definitely recommend this software to any small to medium sized construction company looking to tie their different departments together using one integrated system.

PROS

Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.

CONS

The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.

Reason for choosing Buildertrend

Buildertrend was the right fit for us in terms of residential construction specific tools, accounting integration, and pricing structure.

Vendor Response

Thank you for your review, Boone! We really appreciate it. We value your feedback and have passed it along to our Product team.

Replied June 2019

Abdallah

Civil Engineering, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

It helps all parties to the project cooperate transparently.

With BuilderTrend, we have powerful tools to ensure budgets are not exceeded, and our ability to keep track of all project submissions and organize their records is improved.

PROS

I like very much that BuilderTrend makes all operations and procedures of the project clear to all parties, which enables us to implement the work within the specified budgets. It is great that BuilderTrend allows us to organize communication channels with stakeholders so that we can follow up on all project submissions and obtain approvals within the times specified in the contract, and it is good that all submissions can be accessed through records and their status is easily known. With BuilderTrend, we can collaborate with other stakeholders by preparing purchase orders, variation orders, and progress invoices, which shortens a lot of procedures and keeps all project activities on track.

CONS

I did not find many problems with BuilderTrend, but consideration must be given to training all members to perform the tasks correctly, as the ignorance of one of the members may cause a major defect, and the permissions system must be properly prepared so that only authorized persons have the ability to modify according to their specialization.

Vendor Response

Hi Abdallah, we really appreciate the kind words. Thanks for sharing your experience with Buildertrend!

Replied March 2023

Jeremy

Construction, 2-10 employees

Used monthly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Scam. You cannot cancel. Do not sign up.

Sucks.

PROS

None. I wanted to try it out and of course had to sign up. No problem. Then I couldn’t cancel and was charged thousands of dollars when I wasn’t using the product.

CONS

You cannot cancel. When you think you cancelled they just keep charging you. “We will have an account representative reach out to you” means they are not going to cancel anything!

Reason for choosing Buildertrend

I was referred.

Reasons for switching to Buildertrend

Functionality.

Randy

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Builder Trend review

PROS

It was easy to use and implement. Software organized work flow and made scheduling efficient.

CONS

The price structure each year keep going up at unreasonable rates.

Vendor Response

Hi Randy, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Replied March 2023

Brandi

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2023

Great software

PROS

Very easy to keep track of various different elements throughout construction.

CONS

Not able to incorporate a selections schedule and construction schedule together.

Vendor Response

Hi Brandi, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Replied March 2023

Anonymous

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

The Ultimate Project Management Tool for Construction Companies

The project management features of Buildertrend are also top-notch. The software allows you to track every aspect of a project, from budget and scheduling to materials and labor. This makes it easy to stay on top of deadlines and ensure that everything is running smoothly.

PROS

Buildertrend has a mobile app that allows team members to access project information and communicate with each other while on the go.

CONS

Limited customization options: While Buildertrend is highly customizable in terms of the information you can track and manage, the software does have some limitations when it comes to customizing the user interface and other aspects of the platform.

Vendor Response

Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Replied March 2023

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

An amazing business & website design analytics team Mangament tool

Above average experience

PROS

Integrates easily with calendars & dataTrackability is very easy for any design-related projects

CONS

User Interface can be sometimes tricky as it is different from other competitors.Free or trial version should have more options

Vendor Response

Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Replied March 2023

Susana

Consumer Electronics, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Helpful for managing projects

PROS

This app is really helpful for managing teams and projects. Sometimes it’s a bit tricky to use but I like all the features that it can offers

CONS

I prefer the computer version than the mobile one, it has more features.

Princess Terana Caram

Computer Software, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

budget friendly

The problems I solved since I started using this software is being organized. I realized that using online tools and digital tools is beneficial specially in this day and age.

PROS

I only do house designs as a hobby and I like this software because it doesn't cost me much. I used the construction project management tools to keep all my work and I somehow finish them all effectively to post it on my portfolio. Buildertrend has everything I need to stay organized.

CONS

I already like the software itself and I have a suggestion. Why not create a sub software for designing.

Vendor Response

Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Replied March 2023

Pawan

E-Learning, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

BuilderTrend makes office renovation, construction and setup easy and effortless.

PROS

Gathers all discussion in one locationKeeps all paperwork for each job in one location.Excellent reporting tools are provided by exporting data while utilising filters.The option to save many filters is fantastic, and filtering is done nicely.

CONS

Montly cloud service is much more expensive than Microsoft projects, and the application is only available online. No separate customer support for priority clients. Many features available in the pro version are absolute and un-necessary.

Vendor Response

Hi Pawan, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Replied March 2023

Greg

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Custom Homes experience with Buildertrend

PROS

Scheduling, Logging, Time clocks, to do's ETC are very easy to use and extremely handy/ useful for use as a construction company for various reasons such as keeping a constant flow of action happening on our building sites and in theory there should be no gaps of time on the building site where nobody is working or unable to work, we believe keeping a consistent flow of action on a building site is possible through buildertrend and with nobody having to go out to site to check whats happening on site 90% of the time

CONS

sub contractors don't generally enjoy singing into our computer system every time they want paid or to confirm theyre gonna take action on a job ETC, this isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services,

Reasons for switching to Buildertrend

buildertrend offered the majority of things that we could not get out of co construct, The main difference between the 2 is co construct was not as efficient in getting the work we wanted done compared to buildertrend which has helped us grow our business alot faster

Dan

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Buildertrend functionality and compatibility with Residential Renovation Company

Buildertrend has proven to be exactly what we were looking for to track daily functions such as Daily logs, change orders, purchase orders etc. The real time inputting of mobile devices and the function of the mobile app are very thorough and invaluable. The new internal user permissions are a bit more difficult to individualize. Edits affect all users within each label so the only way is to create a new title to edit a single user.

PROS

A great construction management tool. Offers flexibility in formatting of different components within the program. Leads are easily tracked with notifications, summary page is very thorough and useful, job info, templates, scheduling, daily logs, To-Do's, Change Orders, time clock c/w geo-fencing, docs & photos, surveys, estimates, bills & PO's, Budget and owner invoices all flow well and again are customizable to fit individual company needs. Owner view is a great option and allows for owner participation and information flow.

CONS

No tax module is addressed within the system. This adds a lot of steps and confusion to make sure taxes are added independently in QuickBooks Online (QB). It also confuses the customer on their Buildertrend site. We send all invoices out of QB for contract invoices and change order invoices. A big negative. A great management tool but weak on the interface with QB.

Reason for choosing Buildertrend

Very similar platforms. Without previous experience with a program like this we had to make a choice. We had an introduction online and were offered a concession in price and decided to give it a go. Interestingly enough UDA has tackled the tax issue and got it working from what we understand. We are hoping Buildertrend will do the same.

Vendor Response

Dan - thank you for your review and feedback! I've passed your feedback along to our Product team.

Replied July 2019

Arthur

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Arthur's BT experience at TCON Homes

It is helping in changing the culture at TCON Homes. It is a bit hard to explain for construction people that planning is more cost effective than starting smashing walls because you are aggregating value doing physical labour.

PROS

Communication of job progress with subcontractors, client portal, upload photos, variatin and owner invoices.

CONS

There is no taxes *yet. No milestones schedule items, but maybe not needed. Hope one day I can see To-dos on Gantt chart (not as a extra line, but a floating point).

Reason for choosing Buildertrend

BT changed fees plans. Honestly, it was confusing and too expensive to use for few projects per year. We are a small company with 4-6 projects per year focusing on growth to be able to build up to 8-10 per year.

Reasons for switching to Buildertrend

BT gives a framework to operate and TCON needed one. It helped me with my arguments to change the estimate software as well. We got Planswift, now we moved to CostX and it is saving time and helping me to standardise products as their workbooks are really powerful.

Greg

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great Organizational tool !

I love being able to track all purchases and labor against the original proposal. It allows you to learn where you are making money, and where you are losing, so you can adjust from one project to the next. In this way, you can fine tune pricing to be as competitive as possible in the marketplace.

PROS

I like the level of customization available in the software, it allows me to detail my proposals, and make them look the way I want, so they stand out from the competition. Also love the financials feature, and the schedule, so the client always knows what the project balance is, and what is happening next.

CONS

To fully utilize the software, there is a lot of data to be entered and updated regularly on a large project, which can take a fair bit of time.

Reason for choosing Buildertrend

I liked the format and tools better in Buildertrend, and was impressed at how responsive the Buildertrend development team was to changes and updates.

Jen

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT