It is capable of doing a large variety of things and helps with keeping all the jobs straight.

The integration with Planswift works awesome. Phone support is always great too.

Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software.

Overall the experience has been great and they have great and responsive customer service.

The ease of use, very client friendly, the ability to track every jobs progress.

Buildertrend has helped set up my business for success. It is an excellent tool for a growing company and helps you scale pretty easily.

It is a great way to keep alot of information on all of our jobs in one place and the budget tool is great.

Buildertrend is an amazing tool - it helps us keep track of all of our projects seamlessly. One of my favorite assets about BT is their customer service.

I like the daily logs as well, it’s a great little communication tool for project management. Finally the sub portal is fantastic.

Very useful program!!! Easy to navigate and super user friendly with all the support you could need at anytime.

Rich applications sets like this can be overwhelming to implement,  but there is a good amount of training / coaching available up front.

It is great and links very well with Quickbooks. Very happy about job control and able to keep schedules and costs.

They are very poor and make it hard to deal with large data sets. Their filters are missing exact matches between items in the same category.

Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.

In dealing with the company financials, this is a fantastic product for us to have visibility from estimates to actual cost tracking.

I like how everything integrates and the number of features it provides. I love that you can use it in the phone.

The Daily Log feature is great and our customers love it. Overall, very happy with BT and looking forward to future improvements.

This went on for months before I realized it was happening. When asked them to refund the missed months before I continued with buildertrend they simply said “they can’t refund any charges.

Buildertrend has been great so far and we are happy we chose to use this product. Hopefully as some of these new fixes / integrations get worked out the tool will become even more useful for us.

Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.

BuilderTrend has the best customer service (help desk) I have ever had. They have saved me on many occasions.

I like how user friendly it is for me. I am 26 years old. I understand how to operate a computer.

This platform brings loads of organization with the features it offers. This is a great way to help keep the contractor, sub-contractors, employees, and homeowner on the same page.

The worst drawback is that there is essentially no function for schedulING.

Inability to customize the POs to subcontractors and  lack of an instruction manual.

They recently came out with a new pay structure which nearly doubled the costs of the program. Its a shame as we are now looking elsewhere for a program that has many of the same functions.

It is very easy to access, it is user friendly and i am really enjoying learning new things each week. Tutorials are very good and easy to understand.

We get great support whenever we need it. I love that it connects with quickbooks which takes away the need to double input.

What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.

It is a wonderful tool to use when building a home. You can upload all of the selections, personalize all the jobs, upload pictures and follow through on the schedule and to do's.

I like the ease of the change order approval and decline, and the change orders are interactive with the appropriate vendors and subtrades.

Your online help, live chats and training videos are EXCELLENT. My coach has been extremely helpful and I have gained much knowledge from my personal appointments with him.

I have been using Builtertrend for a few years and Im happy with the pricing structure and mobility and great to have real time help. I usually dont have trouble with speed and thats a big plus.

The Insight team is very helpful and has always responded promptly with any issues that I had in getting them resolved. They made the experience much better.

I like this software for the fact that it helps break down data into several different categories.

I like the feature of attaching important document for specific jobs so your technicians can view them on their mobile device to better help understand details on the jobs.

Over all experience is excellent. Took us from ZERO to HERO with our customers.

Extremely user friendly and easy to figure out.

All information is in one spot. Very easy to respond to customers quickly.

One of the best things is the custom-ability of it - you don't have to fill out fields that are not helpful to you and you can arrange it so that you can run any report needed.

We use InsightPro for our warranty program here at Lowes and has been a great software to track and resolve our customers issues.

If there was anything that I would dislike, it would be that sometimes it does not allow all the photos the technicians attach to properly upload.

This product lets you build cases for your technicians exactly how you would like them to see it.

The software is fairly user friendly and does help mainstream work in warranties.

Overall it is worth it and it deliveries results that allow less hassle on gathering information.

Weekly email updates that were automatically sent out, being able to schedule one job for multiple techs without having to create another work order.

US Dollar

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools.

Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University. <br>


<H2>What is Buildertrend?</H2>
<br>
<p> Buildertrend is a construction management solution that combines project scheduling, project management, financial management, customer management and service management in a single suite. </p> 
<br>

<H2>How do you use Buildertrend?</H2>
<br>
<p> With Buildertrend, users can easily consolidate all leads across all contact forms and excel sheets into one single sheet. This allows users to expedite the pre-sale processes from bidding to the proposal. For project management, field users can send daily updates about the status of a project and working conditions using daily logs. Built-in scheduling tools allow users to view all tasks in progress and even link sub-contractors to any item or task. </p> 
<br>

<H2>Who uses Buildertrend?</H2>
<br>
<p> Buildertrend is designed for home builders, general/specialty contractors, remodelers, and residential/commerical contractors.  </p> 
<br>

<H2>Does Buildertrend have an app?</H2>
<br>
<p> Yes, Buildertrend provides an iOS and Android application that allows construction professionals to manage projects from anywhere. </p> 
<br>


LongDescription

Milestone Tracking

Project Workflow

Purchase Order Management

Electronic Payments

Status Tracking

Subcontractor Management

Permit Management

Mobile Alerts

Time Tracking

Staff Calendar

Project Templates

Rescheduling

Document Storage

Proposal Generation

Activity Tracking

Dispatch Management

Progress Tracking

Job Costing

Real-Time Monitoring

Financial Analysis

Sales Pipeline Management

Contract/License Management

Task Scheduling

Electronic Signature

Project Billing

Invoice Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Project Management

Gantt/Timeline View

Projections

Communication Management

Customer Database

Resource Management

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Project Scheduling

Customer Portal

Client Tracking

Scheduling

Data Import/Export

What-if Analysis

Mobile Signature Capture

Risk Management

Multiple Projects

QuickBooks Integration

Project Time Tracking

Budget Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Mobile Access

Cost Tracking

Photo Capture

Bid Management

Issue Management

Commercial

RFI & Submittals

Client Portal

For AEC Industry

Residential

Workflow Management

Project Accounting

Real-Time Updates

Project Tracking

Percent-Complete Tracking

File Sharing

Inspection Management

Alerts/Notifications

Time & Expense Tracking

Cost Estimating

Reporting/Project Tracking

Estimating

Contractor Management

Work Order Management

Customizable Templates

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Budget Control

Incident Reporting

Expense Tracking

Customizable Branding

Budget Management

Progress Reports

Supplier Management

Job Tracking

Warranty Tracking

Quotes/Estimates

Change Order Management

Project Estimating

Task Progress Tracking

Appointment Scheduling

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Buildertrend

In Person

Live Online

Webinars

Documentation

Videos

The solution for Warranty Claim & Field Service Management. Automates processes warranty claims and streamlines communication to improve service levels, productivity and efficiency. Fully tracks every stage of the claim lifecycle, custom status timers, visual system alerts & notifications ensures claims are progressing. Organized workflow & centralized information allow you to assist customers quickly, increase first contact resolutions and close claims faster. Scheduling, dispatching, paperless work orders and service mobile app for consistent field reports in real-time. Out-perform competitors: Advanced analytics & reports give visibility into meaningful KPI's & actionable data to take control of business performance - identify issues, trends, root causes, cost drivers, volume, aging, customer satisfaction and beyond. Eliminates the costly inefficiencies that are impacting your productivity, morale, service delivery, customer experience, product reputation/reviews and bottom line. Sell more with Better Service! Easy-to-use & Simple Set Up, launched quickly for fast ROI!

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