ClockShark Software

ClockShark Software

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About ClockShark

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed alerts, kiosk time clock and more. ClockShark offers mobile applications for iOS and Android devices that allow field workers to keep track of their schedules, clock in and out and attach photos and files for specific jobs directly to timesheets. Managers can also monitor their employees' locations and get real-time status updates of a particular job. Additionally, ClockShark features job costing functionalities and also helps users to maintain and manage audit logs and timesheet edits. It supports integration with various payroll a...

ClockShark Pricing

Basic Plan Monthly $3.00/monthly per employee, plus $20.00 base price per account. Or get two months free if you pay annually. Standard Plan Monthly $6.00/ monthly per employee, plus $30.00 base price per account. Or get two months free if you pay annually. Pro Plan Monthly $8.00/ monthly per employee, plus $50.00 base price per account. Or get two months free if you pay annually.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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ClockShark User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 1,730 reviews

Sharon

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

July 2022

Great Time Tracking App

User Profile

Heather

Verified reviewer

Company size: 11-50 employees

Industry: Farming

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

Fantastic Application!

We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Pros

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Cons

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Reasons for choosing ClockShark

The cost was really competitive for the features you offered. We liked ios and android. We needed a mobile application that was fully functional and easy to use. Your scheduling software ROCKS when compared to others.

Response from ClockShark

Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Replied June 2020

Buffy

Company size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Second time Customer for a Reason!!

I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!

Pros

The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried. It is easy to present to employees and overall very user friendly. The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.

Cons

I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.

Reasons for choosing ClockShark

HouseCall pro was #1 very expensive but it was also way overkill for what our needs were. We are a small company that does invoicing and bookkeeping through QB and I couldn't justify the price. Not to mention, after I cancelled they kept billing me hundreds of dollars and it was a challenge to get it back. Customer service not their #1 priority I guess! After this experience I didn't even want to take a chance with ServiceTitan so opted out after the sales call.

Babbette

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Functionality

out of 5

July 2022

Not worth it

Pros

I do not have any pros for this product. It is not worth it.

Cons

There isn't anything that we liked about this. It was very hard for our employees to understand and use

Response from ClockShark

Hi, Babbette! I'm sorry to hear that your team found the app difficult to use as we pride ourselves on being user-friendly. Our dedicated Support team would be happy to assist with any questions you have about the app along with sending resources you might find useful. Please contact us at hello@clockshark.com

Replied August 2022

Nicole

Company size: 11-50 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Great Program and Easy to Use

Pros

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

Cons

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

Reasons for choosing ClockShark

Geotracking was the main reason. Our technicians work in the field, so tracking where they are clocking in/out of is important to our company.

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