ClockShark vs FieldAware

RATING:

4.7

(1893)

ClockShark has 1893 reviews and a rating of 4.73 / 5 stars vs FieldAware which has 63 reviews and a rating of 3.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1893)
3.3 (63)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3 / 5
Customer Support
5 / 5
3 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
April 17, 2024
November 17, 2022
Pros/Cons
  • Pros

  • The ease of use is amazing, love the app for my crew, GPS tracking is awesome, and it makes my job easier to manage crew time.
  • They also have great customer service. Felicia did an amazing job taking care of my concern.
  • Cons

  • Sometimes we have problems with synchronization, the application on the phone does not synchronize and the time is calculated poorly.
  • Nothing special to keep me using the app, just grew bored and lazy of experimenting with this type of things.
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  • Pros

  • I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.
  • It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.
  • Cons

  • If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.
  • Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos