# FieldEdge Flat Rate Mobile Software Reviews, Demo & Pricing - 2026

> Review of FieldEdge Flat Rate Mobile Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/field-service/coolfront-profile

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FieldEdge Flat Rate Mobile

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Overview

[Reviews](https://www.softwareadvice.com/field-service/coolfront-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/coolfront-profile/alternatives/)

# FieldEdge Flat Rate Mobile 2026: Benefits, Features & Pricing

Wondering if FieldEdge Flat Rate Mobile is right for your organization?

Our HVAC Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

FieldEdge Flat Rate Mobile

4.3

[(448)](https://www.softwareadvice.com/field-service/coolfront-profile/reviews/)

Pricing

Pricing available upon request

### About FieldEdge Flat Rate Mobile

FieldEdge Flat Rate Mobile (formerly Coolfront) is a cloud-based HVAC solution that allows users to carry and access their flat rate pricing and repair database on a mobile device. It caters to small sized plumbing, electrical and HVAC contracting businesses.

FieldEdge Flat Rate Mobile leverages a consolidated contracted service workflow. Users begin by entering work order information and assigning the service call to a field technician. Field technicians receive the work order on their mobile device based on which they can select repair plan from the existing database.

Invoices are automatically delivered to the business office and the customer as soon as a repair work is done. FieldEdge Flat Rate Mobile can also capture customer approval and signature within the mobile app. It also offers QuickBooks integration and carries over 25,000 repairs in its database.

FieldEdge Flat Rate Mobile is a zero-cost solution that charges per work order generated. Training, demos and cloud-based meetings are available to support users. A mobile app is available on iOS, Android and Windows Phone.

Wondering if FieldEdge Flat Rate Mobile is right for your organization?

Our HVAC Software selection experts can help you in 15 minutes or less.

## FieldEdge Flat Rate Mobile User Interface

## Popular FieldEdge Flat Rate Mobile Alternatives

Main Product

FieldEdge Flat Rate Mobile

4.3

[(448)](https://www.softwareadvice.com/field-service/coolfront-profile/reviews/)

Ratings Breakdown

-   4.19Ease of use
-   4.27Value for money
-   4.38Customer support
-   3.94Functionality

Pricing

Available upon request

Get Price

Alternative Product

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4.4

[(95)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.34Value for money
-   4.27Customer support
-   4.15Functionality

Pricing

Starting at $49.00 per month

Get Price

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[(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

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4.6

[(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.48Value for money
-   4.68Customer support
-   4.39Functionality

Pricing

Available upon request

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4.4

[(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

Ratings Breakdown

-   4.13Ease of use
-   3.84Value for money
-   4.03Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Zoho FSM](https://www.softwareadvice.com/cmms/zoho-fsm-profile/)

4.6

[(44)](https://www.softwareadvice.com/cmms/zoho-fsm-profile/#reviews)

Ratings Breakdown

-   4.23Ease of use
-   4.40Value for money
-   4.58Customer support
-   4.50Functionality

Pricing

Starting at $30.00 per month

Get Price

## FieldEdge Flat Rate Mobile Pros and Cons

We analyzed 448 verified reviews for FieldEdge Flat Rate Mobile to find out what actual users really think.

Select to learn more

Intuitive Interface And Setup

The platform is designed for simplicity, making it easy to learn and operate for both office staff and technicians. Users appreciate the straightforward interface, quick setup, and reliable functionality. Training new employees is painless, and daily tasks like data entry and job management are streamlined for efficiency.

Streamlined Field Technician Workflow

Technicians benefit from easy access to work orders, pricing, and customer history, reducing paperwork and miscommunication. The software supports quick onboarding, clear communication between office and field staff, and real-time job updates. Features like signature capture and glance-back tools help technicians stay organized and productive.

Flat Rate Pricing Consistency

FieldEdge Flat Rate Mobile makes quoting and billing straightforward with its up-to-date flat rate pricing database. Technicians can easily access competitive prices, add custom repairs, and present costs to customers on the spot. The system helps maintain consistent pricing, improves profit margins, and speeds up payment collection for service jobs.

Ineffective Search And Filtering

Searching for parts, repairs, or customers is often inefficient, with the search engine failing to deliver relevant results. Users find the new search system less effective than previous versions, requiring exact wording and manual filtering. This leads to wasted time and difficulty locating needed information.

Invoice Tracking And Syncing Issues

Managing invoices can be cumbersome, with users reporting problems like lost or archived invoices, duplicate data entry, and syncing errors with QuickBooks. Searching for past invoices is slow and unintuitive, and editing invoice details often requires starting over. These issues add extra workload and frustration for billing staff.

Slow And Unhelpful Support

Users frequently mention difficulty reaching customer support and receiving meaningful assistance. Complaints include nonchalant responses, lack of understanding, and unresolved payment processing issues. The support team is often described as slow to respond and not proactive in addressing customer concerns.

## FieldEdge Flat Rate Mobile Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

usage based

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## FieldEdge Flat Rate Mobile Features

-   Popular features found in HVAC
    
    Billing & Invoicing
    
    Calendar Management
    
    Customer Database
    
    Electronic Payments
    
    Inventory Management
    
    Location Tracking
    
    Maintenance Scheduling
    
    Mobile Access
    
    Service History
    
    Technician Management
    
-   More features of FieldEdge Flat Rate Mobile
    
    Accounting
    
    Accounting Integration
    
    API
    
    Change Order Management
    
    Commercial/Industrial
    
    Contract/License Management
    
    Cost Database
    
    Customer History
    
    Customer Management
    
    Dispatch Management
    
    Electronic Signature
    
    Equipment Maintenance
    
    File Storage
    
    For Commercial and/or Industrial Electrical Contractors
    
    Inventory Control
    
    Invoice Management
    
    Job Management
    
    Labor Rates
    
    Mobile App
    
    Online Time Clock
    
    Payment Collection in the Field
    
    QuickBooks Integration
    
    Quotes/Estimates
    
    Real-Time Updates
    
    Scheduling
    
    Self Service Portal
    
    Subcontractor Management
    
    Workflow Management
    
    Work Order Management
    

## FieldEdge Flat Rate Mobile Integrations

QuickBooks Online Advanced

Integration rated undefined from -1 review

Dropbox Business

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

## FieldEdge Flat Rate Mobile User Reviews

Overall Rating

4.3

Ratings Breakdown

5

50%

4

36%

3

11%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.4

Functionality

3.9

AK

Annie K.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

COOLFRONT MAKES GETTING PAID EASIER

5

EVEN THOUGH THIS PRODUCT CAN GET PRICY, WE FEEL THE TECHNICIAN AND CUSTOMER CAN BOTH KNOW EXACTLY WHAT IS BEING CHARGED AND EXACT WORK TO BE DONE.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

YOU CAN SHOW CUSTOMERS EXACTLY WHAT THEY ARE PAYING FOR, YOU CAN ADD NOTES AND JUST THE OFFICE WILL SEE. YOU CAN TAKE PAYMENTS ON THE SPOT. WE REALLY LIKED ADDING ON THE GOOGLE CALENDER TO THE PRODUCT AS WELL.

Cons:

CAN GET COSTLY AS WE PAY PER INVOICE. WE DO NOT LIKE THAT YOU HAVE TO PAY TO HAVE GOOGLE CALENDER ADDED TO THE PRODUCT

Read More

Bryan A.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed March 2018

COOLFRONT has been a very pleasurable and user friendly software system for us.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We had tried 2 other scheduling software providers prior to finding COOLFRONT. In both cases the experience was stressful and was not beneficial to our company's production and therefore our bottom line. COOLFRONT has had 2 positive effects on our business. Not only did it solve our scheduling conflict issues, but also gave us access to new, up-to-date, flat rate pricing that has increased our bottom line and helped us become a more productive service company.

Cons:

If there was one thing I would change about COOLFRONT, It would be to give ADMIN the ability to make changes to the cost of a part. When management feels like a customer needs a discount for that part or service, in my opinion, It would be much easier to simply adjust the cost of the entry that a tech has already found in the COOLFRONT data base, instead of having to make up a custom repair and price for that part .

Read More

LC

Larry C.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Out of control

3

Previously 4

Was good and reasonable. Now it sucks. I am part of an HVAC froup on Facebook and many others are looking for a new program as well...all because of the new "features" that we do not want.

Ratings Breakdown

4

Ease of use

2

Value for money

Previously 3

3

Customer support

4

Functionality

Pros:

Service tickets by technicians. By the way...your industry choices do not include the HVAC field for this review.

Cons:

The cost is constantly going up. Now they want to force us to pay for items we do not need...we cannot sync to Quickbooks without their new add-on.

Read More

JK

Joshua K.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Coolfront is good but striving to achieve greatness

5

I have been using Coolfront for 9 months now and they are truly making an effort to improve but I'm really waiting to see if this is going to be worth it as a long term solution.

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

Coolfront has fixed many of the bugs and random updating problems from the past. It integrates well with quickbooks and now offers payment options on the invoice with automated follow up survey options. There is a large database of repairs and equipment that makes invoicing quick and easy.

Cons:

Coolfront really really needs a downloadable app. Integration to quickbooks could be more advanced by applying payments collected on the job to the proper account upon sync. There us a lack of Lennox equipment and the pricing of the existing Lennox equipment is not accurate ($200 air filter?). The "get savvy" link would be much more useful by allowing customization. The technician assigned to the job should correlate to the email address that is seen on the invoice. The amount of invoices used does match the amount of invoices I've been charged for (Overcharged).

Vendor Response

Thank you for your feedback and 5-star review, Joshua!! Stay Cool! Kate @ Coolfront

Replied June 2019

Read More

LR

Lori R.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed June 2018

Good choice, but need some improvements!

4

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Allowing real-time access to customer work orders and not having to keep up with "paper"work. I like that it syncs with our computer software, which makes it easier to receive work orders for invoicing faster for billing purposes. This will allow the customer to receive their invoice faster and allow payments to be accepted on the job site. The ability to be able to do that stood out to me and my technicians, making our jobs easier and more productive.

Cons:

An improvement needed was to be able to work offline - sending and receiving customer information. Having the need for wifi slows the process of receiving work orders & invoices to the billing department from the technicians while they are out in the field.

Read More

HH

Harry H.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Ease of coolfront

5

I've been very satisfied and would recommend to anyone. Very easy to get started and understand

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's very helpful in price guide to my industry and area I service. The options to modify custom and favorite items is great

Cons:

The only issue is when setting up certain price options and I need to discount certain things I'll have to go back to customize service call fee so it doesn't take discount off fee just part

Vendor Response

WOW Harry! Thank you for your incredible review!! We really appreciate it! Stay Cool! Kate @ Coolfront

Replied June 2019

Read More

G

Gene Loflin

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Coofront

4

saves us from having the techs coming into the office to drop off invoices, saves the hassle of having techs run out of invoices in the field. Our over all ticket price has gone up as a result of using this product.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

the ease and access is great. updated pricing is big plus. you dont need to buy a seperate flat rate pricing program this comes with it already.

Cons:

Limited number of custom repairs, limited number of installations .

Vendor Response

Hey Gene! So glad to hear your avg. ticket price has increased with Coolfront's flat rate pricing. Awesome news!! Thanks for the great review :) Stay Cool! Kate @ Coolfront

Replied April 2019

Read More

Darin S.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed March 2018

SO FAR SO GOOD.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

LESS PAPERWORK, HAVING FLAT RATE AT OUR FINGERTIPS. BEING ABLE TO USE FOR APPLIANCE REPAIRS AND FOR HVAC. DEFINITELY MAKES IT EASIER ON OUR OFFICE END INTEGRATING WITH QUICKBOOKS. ITS GIVING US THE POWER TO GROW WITHOUT HAVING TO HIRE MORE OFFICE HELP.

Cons:

YOU CAN ONLY ADD 25 NEW ITEMS TO YOUR FLAT RATE. WE NEED UNLIMITED. ALSO NEEDS RETURN INVOICE IF YOU NEED TO ORDER PARTS AND RETURN.

Read More

Tucker Y.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed March 2018

Good, great price book. poor dispatch system

5

larger, constantly updating repair database!

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

Affordable, zero cost, HUGE repair database. Auto sync for calls. this has made life easier on our techs!

Cons:

Does not have an adiquate dispatch board. would like to see this be expanded. Currently we are having to use a few systems to manage our guys, would be great if this could fill all our needs.

Read More

Gaby H.

Verified reviewer

Construction

501-1000 employees

Used other for free trial

Review source

Reviewed December 2019

Best Pricing Tool

5

Coolfront is a great application to utilized if you are looking to incorporate a paperless alternative when documenting materials or passing other data.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

This software is compatible with most digitized platforms to enhance efficient communication company wide. Other management apps can be used alongside this program for even better results! Another great feature is the affordability to utilize this application which is important for smaller businesses.

Cons:

Integrating other programs to be used alongside this app might be a little buggy, but with some software improvements this tool will be very beneficial in keeping your business organized.

Vendor Response

Thank you for the kind words Gaby! We're always continuing to improve our solutions and feedback is greatly appreciated!

Replied December 2019

Read More

Showing 1 - 10 of 448 Reviews

[See All Reviews](https://www.softwareadvice.com/field-service/coolfront-profile/reviews/)

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