FieldEdge Flat Rate Mobile vs Fleet Maintenance Pro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.2 / 5
Value for Money
4.3 / 5
4.6 / 5
Customer Support
4.4 / 5
4.8 / 5
Functionality
3.9 / 5
4.3 / 5
Last Review Written
March 25, 2022
April 15, 2021
Pros/Cons
Pros
- With Coolfront I have found myself doing better with adding enough time on the job with a good markup of products to help with my overhead for my business.
- Having the past history to look at is very helpful. The customer service at CoolFront has been good when we have needed help.
- Pricing is pretty accurate and the software is very simple to use. Service agreement with this software is amazing.
Cons
- The customer support response to phone and email inquiries is slow. Additional charges for payment transactions should be billed per transaction only with no other monthly or annual fees.
- The worst customer service ever. I have been trying to get the book form into my new dispatch software.
- We did not see anything as disadvantage with this tool.
Pros
- Overall, we are very pleased with the benefits of the software and the experience with the Fleet Maintenance sales and customer service/technical support teams have been excellent.
- Overall the experience from estimate, trial period, purchase, and back-end support has been a pleasure (seems like a great company).
- Everything is so easy to customise, it has been easily integrated with our other accounting software packages, including a great ability to export datasheets to Excel.
Cons
- The ability to do some inventory work is limited, however our company charges products out and reorders differently than most customers.
- That pics and text docs can't be saved in both the accident screen and the vehicle info screens. The attachments should reside in the database, not just the short cut.
- I think the area that is hard to adapt to is the vehicle scheduled maintenance. I'm probably not setting my scheduled maintenance parameters correctly.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
