Crew Control

RATING:

4.8

(43)

About Crew Control

Built for growing field service contractors, Crew Control helps solve scheduling headaches and hassles by simplifying the scheduling process. Now you can set up and optimize your crews’ routes in just a few clicks and handle schedule changes with ease. The easy-to-use, flexible app helps you stay on top of your jobs while ensuring your crews always have the information needed to do every job well. Even better, Crew Control can also provide insight into the profitability of your customers and the efficiency of your crews to help you determine how to best scale your business--and your profits.

Crew Control Pricing

One affordable plan of $30 / month per crew. This includes unlimited admins and crew members.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Not Available

Crew Control clocking in

Crew Control Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Crew Control

1 - 5 of 39 Reviews

Kyle

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Scheduling is a breeze

I would say my overall experience has been very good especially when I used to manage multiple crews. The pictures can be seen in real time that a crew will take on a job site and send through the app.

PROS

I used to be against the online software management and used the ole pen and paper for everything. I saw this software in a industry magazine and decided to give the free trail a try. I am so glad I made the move as this has made management tasks easier than before. No more paper trail to go through trying to find information on clients.

CONS

I wish the customer service sometimes had a live person to call instead of through chat. With always on the go running a business. a phone conversation can be easier than chat.

Vendor Response

Kyle, we are glad to hear that the Aspire platform has made task management much easier for you. Thank you for your continued partnership and trust.

Replied February 2024

Donnie

Environmental Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Nimble and Communicative

[SENSITIVE CONTENT HIDDEN] has been nothing be amazing. He is constantly updating and improving. The amount of changes that have happened since I started using the program are insane. If you have an idea, a question, or a change or a better way of doing things, you can just reach out, and he will either walk you through the process, update the program, or figure out a better way to solve the problem.

PROS

I can see all of the jobs that I have, drag and drop them into the slots they need to go. It lets me have an eagle-eye view of the work that needs to be done, and with ease (on both desktop and mobile) plant that job where it needs to be. I can update on the fly, and dispatch quickly, and the changes are immediate. The crew doesn't get bogged down with notifications, the new schedule is just automatically on their devices.

CONS

Like all programs, they are only as good as the information you enter. It was timely entering all of our customer's jobs, but they solved the issue of having to enter all the individual customers by allowing you to pull from Quickbook's; so, that saved us a ton of time, and with their recurring job feature, you can set it and forget it on weekly/monthly/etc jobs. l

Reasons for switching to Crew Control

I was printing out the sheets everyday, going into the office, inevitably changes would have to be made, crews wouldn't show up, weather would change, etc, and then I would have to re-write the whole plan, plus I would have to be there physically. Now, I can operate from home or on the road, and the crew always has the most updated version of the schedule. My assistant can make changes, if a customer calls into our offices. If a customer has issues or pictures, we can upload those to the job, and it takes away any communication breakdowns.

Matthew

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Great program

PROS

Schedule works great. Works well in mobile devices.

CONS

Invoicing/billing is very time consuming.

Reason for choosing Crew Control

Easy of use and scheduling

Reasons for switching to Crew Control

To streamline everything to one program.

Vendor Response

Matthew, thank you for the honest review and specific feedback based on your experience. Our team is always interested in hearing about the user experience and how we can make improvements. Happy to see that you're having success with scheduling and using Crew Control on mobile devices. Please let us know if you're interested in a short conversation to share more detail with us! Thank you.

Replied August 2022

Steven

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Definitely worth a look!

I started using Crew Control early in the development stages and have seen tremendous care in the system building and responsiveness to customer feedback. They were able to build something I was looking for a few years. Finding them was incredible and I have been a happy customer since. I always recommend to any of my field tech buddies.

PROS

I liked how easy it was to use and implement the system into our business. The usefulness speaks for itself. The customer service team was top notch during the whole process.

CONS

The billing area has work that needs to be done but considering they are always working on improvements, what they do have works good.

Reason for choosing Crew Control

It had the all the capabilities that I was looking for and a fair price.

Vendor Response

Thank you for your thoughtful response, Steven. We appreciate hearing this about our ease of use, and the effectiveness of our customer service team. We are committed to continually improving the Aspire platform.

Replied February 2024

Carly

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Crew Control Review

Our organization is much more productive and organized thanks to Crew Control

PROS

Organized, professional way to communicate with our crews and direct individuals to where we need them. Very user friendly and convenient.

CONS

It would be beneficial to have more friendly reminders for the guys to remember to clock in/out of a job, like a reminder text that they haven't done it after the estimated amount of time designated. Testing ability or troubleshooting options for the employees that simply do not receive the text messages.

Reason for choosing Crew Control

We chose crew control due to timely availability and ease of use. We were able to roll it out immediately for use in the field.

Reasons for switching to Crew Control

Single ops was not as user friendly and had more requirements of use.

Vendor Response

Carly, thank you for a taking the time to share specifics in your review. It really does help us better understand our customers. So glad to know Crew Control has helped your org become more productive and organized and that everyone is finding it easy to use. Excellent suggestions and ideas around reminders and job tracking features. We'll be sure to share it with our product team and you can always connect with us to share more. Thank you.

Replied August 2022