# XOi vs ServiceTitan - 2026 Comparison - Software Advice

> XOi vs ServiceTitan - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/field-service/d-profile/vs/servicetitan

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XOi vs ServiceTitan

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Updated June 4, 2026

# XOi vs. ServiceTitan: 2026 Comparison

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Updated June 4, 2026

# XOi vs. ServiceTitan: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/field-service/d-profile/)

[XOi](https://www.softwareadvice.com/field-service/d-profile/)

4.9

[(36)](https://www.softwareadvice.com/field-service/d-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses XOi

Based on 36 reviews

-   Top use case: HVAC (78%)

97% of users recommend this product

[](https://www.softwareadvice.com/field-service/servicetitan-profile/)

[ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/)

4.4

[(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   Continuous updates
-   User-friendly interface

Cons:

-   High cost
-   Feature limitations

Who uses ServiceTitan

Based on 333 reviews

-   Popular among: Small businesses
-   Most common industry: Construction (53%)
-   Top use cases: Field Service Management (26%), HVAC (24%)

73% of users recommend this product

[](https://www.softwareadvice.com/field-service/d-profile/)

XOi

4.9

[(36)](https://www.softwareadvice.com/field-service/d-profile/reviews/)

[](https://www.softwareadvice.com/field-service/servicetitan-profile/)

ServiceTitan

4.4

[(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.9

Based on 36 reviews

Ease of use

4.9

Value for money

4.7

Customer support

4.9

Functionality

4.8

4.4

Based on 333 reviews

Ease of use

4.1

Value for money

3.8

Customer support

4.0

Functionality

4.2

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 369 reviews from Field Service Management

* * *

Alerts/Notifications

5.0

Billing & Invoicing

N/A

Calendar Management

N/A

Contact Database

N/A

Electronic Signature

N/A

GPS

N/A

Alerts/Notifications

1.7

Billing & Invoicing

4.2

Calendar Management

3.9

Contact Database

3.7

Electronic Signature

3.5

GPS

3.3

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

FieldConnectNot enough reviews

](https://www.softwareadvice.com/crm/field-connect-profile/)[

DATABASICS Time & ExpenseNot enough reviews

](https://www.softwareadvice.com/psa/data-basics-psa-profile/)[

AscenteNot enough reviews

](https://www.softwareadvice.com/construction/compusource-software-ascente-profile/)

[

Sage IntacctNot enough reviews

](https://www.softwareadvice.com/accounting/intacct-accounting-profile/)[

ClearPathGPSNot enough reviews

](https://www.softwareadvice.com/fleet-management/clearpathgps-profile/)[

QuickBooks Online AdvancedIntegration rated 4.3 from 23 reviews

](https://www.softwareadvice.com/product/49805-QuickBooks-Online/)

## Reviews

* * *

TH

Travis H.VisionaryFacilities Services, 11-50 employees

"The ability to capture and share visual documentation in real time has streamlined workflows and improved customer satisfaction. While there was an adjustment period during implementation, the long-term benefits have been worth it."

Dec 20, 2024

DC

Dean C.Service MGRConsumer Services, 51-200 employees

"the cost can get expensive, however the service makes up for it."

Dec 19, 2024

LO

Lucianna O.Office - Call Center ManagerConstruction, 11-50 employees

"Data Insights: ServiceTitan provides extensive reporting capabilities, allowing us to analyze call center metrics in real-time."

Mar 23, 2026

WW

Whitney W.Office ManagerConstruction, 201-500 employees

"It truly puts all of your eggs in one basket. When the platform experiences a system outage, it paralyzes the whole company—the office loses access to customer records and schedules, and the field technicians can't get the data they need. While the system is powerful when running, the operational risk during downtime is a major anxiety for any management team."

Jun 3, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[FieldPulse vs XOi](https://www.softwareadvice.com/field-service/d-profile/vs/fieldpulse/)[BuildOps vs XOi](https://www.softwareadvice.com/cmms/buildops-profile/vs/d/)[Jobber vs ServiceTitan](https://www.softwareadvice.com/field-service/jobber-profile/vs/servicetitan/)[FieldPulse vs ServiceTitan](https://www.softwareadvice.com/field-service/fieldpulse-profile/vs/servicetitan/)