--- title: "Drakewell Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Drakewell. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Drakewell is a good fit for you!" source_url: "https://www.softwareadvice.com/field-service/drakewell-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / [Drakewell](https://www.softwareadvice.com/accounting/drakewell-profile/) / Drakewell Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/drakewell-profile/) Reviews # Drakewell User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 49 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 20 reviews (41%) - 4 stars: 20 reviews (41%) - 3 stars: 4 reviews (8%) - 2 stars: 4 reviews (8%) - 1 star: 1 reviews (2%) ## Drakewell customer reviews Showing reviews 1-25 of 49 (page 1). ### Very easy to use just takes some getting used to. - Overall rating: 4/5 - Reviewer: Tommy L. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easily enter data and send reports to home office. They can also see your progress and any issues you may be having real time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to enter daily data and surveys and I especially like the 3D view on the plots. The copy previous data button is a plus in my book. #### Cons Needs some way to do projections and interact with plots for distances and projecting. I was using WinServe before but it had a lot of glitches in it. #### Vendor response Hi Tommy, Thanks for the review! Regarding projections, have you played with the Targets at the bottom of the Directional tab within a job? If you'd like some additional information on these, please reach out to us and we'll get a training session set up. Cheers, Drakewell Replied May 2018 --- ### I mostly use Drakewell for capturing component specifications to build my torque and drag models. - Overall rating: 5/5 - Reviewer: Parker H. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefits for myself are the facts that I can capture the MWD and DD BHA specs in one location. Not all of the information is entered but I can complete most of my case with the information they input within Drakewell. I also benefit with the capturing of the daily activities. This helps when i have to see what rig activity is during a certain time period or depth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how user friendly the software is and its functionality to locate the component specs in a timely manner. I don't have to waste any time trying to guess where the data is, but can find quicky to ensure the customer has their models completed as quickly as possible. #### Cons I believe there should be a complete user manual that could be downloaded for reference. There are a couple of glitches that could be worked out but that comes with new software. Customer support could be a little more helpful, as there is a gap when issues arise to when they are resolved. #### Vendor response Hi Parker, Thanks for the review! Have you visited help.drakewell.us? It is our User Guides as well as links to Tips & Tricks and YouTube videos. We push content through these channels as often as we can. Drakewell Replied May 2018 --- ### I am a well planner so I input plans and offsets - Overall rating: 3/5 - Reviewer: Patrick R. - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I like that the guys in the field can visually see what they are doing with plots. I like that i can import the plans from text files. #### Cons I do not like that on pad wells i have to import the same offset wells each time and then i have to update the finished well's surveys before the next well starts. I do not like having to look up the vertical section azimuth of each offset well. I do not like having to name the exact well i want to delete it. #### Vendor response Hi Patrick, First thank you for taking the time to give us feedback! We work very hard to make sure Drakewell is easy to use for all of the stakeholders. We are currently looking at ways to make it easier to pull in "as-drilled" wells from other jobs in Drakewell as offsets for a new well. Regarding having to name the well path before you delete it--this is by design--and was actually a recent update. We had many drillers deleting entire survey records when we simply asked "Are you sure you want to delete this well path?", so we had to put a higher level of protection in place. Thank you for being highly likely to recommend us! We will keep working hard to make your job as a well planner easier. - Drakewell Replied March 2018 --- ### Drakewell has been a good replacement for Winserve. It's nice to do everything from 1 program. - Overall rating: 4/5 - Reviewer: Kippy M. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Drakewell allows me to perform my daily reporting, create BHA's & track hours & footages on them. Also it provides a survey program that calculates your precise downhole location of the bit & to run projections from #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that you get your hi/low, left/right on the same page where you input surveys, with no extra steps involved. Add your survey, instantly see where you are compared to the plan. #### Cons I deeply dislike that it's internet based. If you don't have internet you can't do anything. (That I'm aware of) I would prefer the program be installed on a computer so you don't have to worry about internet outages. Let the program sync up to a server any time you're connected. #### Vendor response Hi Kippy, Thank you for taking the time to review us! We are glad to hear that you have been able to replace Winserv with Drakewell. Regarding offline mode, this is something we're working on--it was a project that was actually shelved a few years ago because people weren't using it. Keep in mind that Drakewell can also work on any mobile device or over a hotspot if you have some cell service! Drakewell Replied May 2018 --- ### Overall, I've had a great experience with the software. - Overall rating: 4/5 - Reviewer: Bogy Y. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The daily reporting aspects of the software are used by us on a daily basis. It is a good place to go to if you are trying to get a grasp of what is going on at the rig without having to access multiple files from the MWD and DD sides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It is pretty user friendly and it is built around modern software development technology. The front end development is impressive. For a software that has to have so much information entered, the team has done a great job with making the user interface smooth and concise. #### Cons Customer service. When I have had problems, the turn around time has not been impressive. I have called a few times and there are times in which there have been a couple of days between communication from Drakewell's customer service. #### Vendor response Hi Bogy, Thank you for taking the time to review us and for the honest feedback about the customer support. We definitely take this feedback to heart and hope that you have and will continue to see improvement in our turnaround time. Drakewell Replied May 2018 --- ### Ive used this software for about a year now. I do like it more than other softwares ive used. - Overall rating: 5/5 - Reviewer: Buck I. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Combination of normally two different softwares put into one places. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the surveys and and dailys are on one platform. The fact you can use it on your mobile device is very helpful. The asset tracking is really helpful for digitally shipping and tracking tools from office to location. The customer support and response to feedback from Drakewell is very good also. You can set up email notifications for nearly any action you want to be notified of when it is done to the well you are assigned. #### Cons Having and offline mode would be helpful for when you're in low quality internet areas. If your internet is slow the quality of this software is hindered. Being able to just sync up once a tour as others would be nice in those situations. It can take a bit to get used to at first but afterwards its pretty easy to navigate #### Vendor response Hi Buck, Thank you very much for the review! Drakewell Replied May 2018 --- ### Easy to use and understand, but it lacks a few features. - Overall rating: 4/5 - Reviewer: Nick A. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to access multiple jobs and its corresponding data within our organization quickly and efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Generally pretty easy to access all the different functions. There are features that make certain aspects of the daily reporting more convenient. #### Cons The inability to import post run corrected survey data to a well path and maintain the original date and time stamps. Currently that process requires opening each survey station and making the changes manually. This becomes very time consuming if you have 50 survey corrections to edit after a run. #### Vendor response Thank you for the review, Nick! We will reach out to understand more about the survey correction workflow you're using and see what we can do to make this process more user friendly. Nick - 7/6/2018 We have now deployed a feature that allows the replacement of manually entered surveys with the corrected ones. We hope you've found it useful! Replied July 2018 --- ### Little challenging to get started but works good once you get used to it. - Overall rating: 5/5 - Reviewer: Tim W. - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The reports are easy to get to, rather you want it in pdf or excel its simple to get. The performance feature is really cool to keep up with how different motors and bits drill in sections. Real easy to help make a decision on the next well when you know what bit works best. #### Cons The assets section needs some updating. A lot of times a company will want a BHA and some of your subs you cant get a ID or OD off of because of the way they are in the basket. If you put the length in to get the client a BHA, you can not come back and add anything else without erasing all that you have in there all ready. Also when you ship tools from the job you are on to a different job, you have to go back in and click the strap sheet to make it show up. I feel like this should carry over without the user having to go through all that again. #### Vendor response Hi Tim, Thank you for taking the time to review us! We know that it is definitely a different system from others on the market. Regarding the assets section, there may be some configuration changes we can make that would address what you are experiencing with the strapping work orders. Drakewell's configuration layer is very robust and flexible. Drakewell Replied May 2018 --- ### Drakewell has been a life saver for our company. - Overall rating: 5/5 - Reviewer: Liz W. - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Organization, better tracking, ease of invoicing, but mainly having real time well data at your fingertips! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite thing about Drakewell, is all of our data is in one place. We always know what is going on at location, and where our tools are! Drakewell reps. listen.... and the software is modified to be a custom fit for your company! #### Cons Set- up for this software seems extensive and time consuming. But it is so important so you can get the most out of it. Every person needs to do there part or things can get "hung up." #### Vendor response Hi Liz, Thank you so much for taking the time to review us and for the glowing review. It does take some time to get the system set up and it does require teamwork. We've enjoyed working with you and the NZone team and are looking forward to helping y'all continue to digitize! - Alison Replied April 2018 --- ### Overall good front end of the software but has a few glitches that need to be addressed - Overall rating: 4/5 - Reviewer: Branden B. - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Good User interface Ease of use Ability to customize features Easy access since the software is web based #### Cons A few glitches in the software Customer support needs improvement Need to create a user guide for new users #### Vendor response Hi Branden, Thank you for reviewing us! We apologize for the delay in our customer support response time. We changed ticketing systems earlier this year, which led to some delays. We hope you've experienced, and will continue to, an improvement in our support response time. Additionally, we do have a Quick Start Guide and User Guides available. Check out our website or email support@drakewell.us and we will get you hooked up! Drakewell Replied May 2018 --- ### Simple Like an iPhone - Overall rating: 5/5 - Reviewer: Simon M. - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The navigation through the various menus is simple and easy to use. There are very little complications on the software. Everything I need to access is easy to find. #### Cons There are very little things I dislike about the software. #### Vendor response Simon, Thank you for taking the time to review us! Replied December 2018 --- ### I have used Drakewell for about a month now. - Overall rating: 4/5 - Reviewer: Robert S. - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the choices of current activities to chose from. Having software that everyone can look at with a username and password is great for information sharing. When emailing reports sometimes people don't get the email, or a new name is forgotten on a distribution list. #### Cons Their isn't a page that I can update MWD tool usage hours. It would help also if their was a spot to mark when the MWD tool went in the hole and when it came out. That way you can track downhole hours and circulating hours seamlessly. #### Vendor response Hi Robert, Thanks for reviewing us! Regarding MWD tool usage hours and BHA In/Out, these are actually very easy to update. Check out our User Guides at help.drakewell.us. We will reach out to NZone and ensure you get some additional Drakewell training! Drakewell Replied May 2018 --- ### Drakewell has been very easy to use. Every tab and function on the site is very self explanatory. - Overall rating: 5/5 - Reviewer: Jermaine H. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The 3D plot feature and the how you are able to see and utilize the Anti-Collision feature. The third feature for me would be the projections to the bit. #### Vendor response Jermaine, Thank you very much for taking the time to review us! Drakewell Replied May 2018 --- ### Works great so far - Overall rating: 5/5 - Reviewer: Toby K. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SO far I like it. Has been a great program. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Fairly easy to operate. Easy to edit components, And enter daily activity. #### Cons There is no tab on top after being in the (Motor strap) window, having to back page --- ### Drakewell Review - Overall rating: 2/5 - Reviewer: Tammy T. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Real time format on summary screen is easy to read and follow history #### Cons Takes way to long for updates to happen. #### Vendor response Hi Tammy, Thank you for taking the time to review us! We appreciate all the time you have spent with us in training and giving feedback and we will continue to improve the platform as quickly as possible! We are constantly releasing new features and functionality--these are listed at http://help.drakewell.us/recent-updates.html Replied December 2018 --- ### Inventory - Overall rating: 5/5 - Reviewer: Kevin C. - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Drakewell helps us keep up with inventory #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How we are able to keep up with Drilling and inventory #### Cons Having to entering all the info for each tool #### Vendor response Hi Kevin, Thank you for the review! Replied December 2018 --- ### Above Expectations - Just reviewing the Roll out and Implementation - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered 1. Ease of Use. 2. Fast and painless Implementation 3. Elimination of unnecessary clerks to re-enter paperwork from tool assemblies / disassemblies 4. Drakewell team is 1st class in support and product knowledge. 5. Fun team to work with. 6. Software has strong controls that are easy to work with. 7. Engine the software runs on is extremely powerful. 8. Feels more like shopping on amazon than working in an accounting package 9. Analytics are amazing. Recently presented data tot a customer live in DW, Sales team is now using this functionality. 10. Alerts to team members is a great feature, when tools arrive, when incidents occur, when jobs start or are completed. 11. Daily revenue function is my goto each morning. 12. End users (Tech's/Field Engineers) actually like the software and commend its ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As far as the initial Roll out of the Software package, us migrating from multiple ERP programs and Excel spreadsheets, The attractiveness of the software from an Asset perceptive is that these components are live, our technicians use DW on Ipads as they receive tools, build them, and dispatch them thus eliminating clerks who historically entered the data. Once we were ready to migrate, we were live within 1 month, and all techs trained. My favorite area of the software is the ease of Bids and tickets, and the forecasting. Very powerful and intuitive areas. Our salesmen are creating bids in customer offices within seconds of being asked. Back to the rollout, I highly recommend working with the DW team. A refreshing change from the "others" in the DD software world. --- ### Drakewells user ability - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Love the software from tracking cost to BHA design. Software is very user friendly #### Cons I personally would like to see anti collision in the directional tab instead of in the 3D plots. A lot of places we are working internet is not real reliable, and it would be nice if it could work with out being connected. #### Vendor response Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. Offline functionality is expected to be deployed to the field within a few months. We also appreciate the feedback on the UI for anti-collision information. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments. Replied January 2019 --- ### Very simple to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Easy to learn. Easy to use. Easy to setup. #### Cons Very basic when it comes to doing projections It is time based so I am not sure how you would insert a survey if you had to take it on the next trip There doesn't appear to be any offline mode should your internet connection go out There is basic summery information like AFE that can't be entered in the field. When you make an entry in the "Directional" tab there is annoying date box that pops up. After the very first entry there is no reason to ever enter the date as it carries over. The box blocks the actual information you want to see or enter so you have to click elsewhere to get rid of the box. VERY annoying.. #### Vendor response Hello, Thank you for taking the time to review us! We are glad that you have found Drakewell overall easy to interact with. On the date box-we designed this so that any user could simply tab through the cells on a survey, slide, or rotate instead of having to click inside a specific cell to enter data. As if Drakewell is ready for you to start typing right away! Additionally, offline will be out soon! One other thing to consider in the mean time is that Drakewell works on cellular data as well, so any mobile device with connectivity can run it. Thank you again! The Drakewell Team Replied January 2019 --- ### Good Initiative / Bad Judgement - Overall rating: 1/5 - Reviewer: Larry L. - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can see where Drakewell can be beneficial to those in the office, in town, where internet is good, and they work a 40hr week. For those of us who have to actually use this software on a drilling location, it's not good, at all. Most rigs don't tend to have very good internet, and what we do have, is run off of a near non-existent cell service. This, in turn, winds up adding about 2hrs a day to our already 12hr shifts. It's really quite evident that the person who designed this software, never spent any real time in the field. I honestly don't know how you talk anybody, with any field sense, to actually spend money on Drakewell. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Functionality: 3/5 #### Pros Compared to other available reporting systems, nothing, honestly, comes to mind. #### Cons It's redundant, slow and requires the field location to have decent internet, which most don't. #### Vendor response Hi Larry, Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. We are in the process of developing a way to run Drakewell without internet, that will automatically pipe the information entered when sufficient internet service has resumed. This is expected to be deployed to the field within a few months. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments. Replied January 2019 --- ### Consolidating drilling data is an issue - Overall rating: 3/5 - Reviewer: Nicholas D. - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s been good so far but frustrating at times closing BHA’s and getting reports with clear data that my customers ask for. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Drop down menu options and invoicing interface #### Cons When I’m trying to get circulating hours or drilling hours for my current BHA it is difficult to get them and there is no motor report option to use until the BHA is closed out. There is no good option at all to track inventory on location to my knowledge. I’m just learning your program so perhaps I’m missing something but compiling drilling data is too difficult. The daily reporting and survey programs do their job but the survey program could use a lot more options and better plot data. Also it would be very beneficial to be able to use the program offline if internet connection is an issue on location which still happens often out there. When closing out a BHA it sometimes does not highlight what is wrong with the information causing the program to deny me from saving it and also the but grading box is way to constricted to properly convey bit condition. #### Vendor response Hi Nicholas, Thank you for taking the time to give us this feedback. We will reach out to you directly as we want to dive deeper into each of the items you mentioned and address them one by one. - The Drakewell Team Replied January 2019 --- ### It is way better than Winserve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of access #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's net based, not serial key based. I like that alot. #### Cons Only a few things in how the Bha's are listed. I also dislike that not all tools can be listed. Other than that it's phenomenal. #### Vendor response Thank you for taking the time to review us! If you read this, we would love the opportunity to understand your BHA questions better. Many features associated with BHA's are configurable by our client, so if we need to improve your employers configuration we should do so! Replied April 2018 --- ### Drakewell could be a great bit of software. - Overall rating: 4/5 - Reviewer: josh d. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Drakewell allows me to keep my job, thus providing me with sufficient funds to feed my family. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Its better than winserve, mostly. Forcing a person to type a minimum number of characters while asking for positive statements is like farming for like on social media. Pointless. #### Cons Its an internet based software, in a business that operates in places where internet serviced is awful. The lowest level of clearance is so basic, it's more tedious than winserve, and the requirement for all fields to be filled in on a BHA before one can save is ridiculous. That makes it impossible to try and get ahead on finishing up a BHA. Not being able to, on the field hand level, transfer BHA from one job to the next is a big hiccup also. #### Vendor response Hi Josh, Thanks for taking the time to review us! We are working on ways to make offline sync happen for you. In the mean time, Drakewell does work on any mobile device or hotspot if you don't have internet but can get a bit of cell service. Additionally, we don't allow BHA's to transfer from job to job, BUT we do easily allow the shipment of tools from job to job. We can update Aim's configuration to make this happen, but we'll need permission from your company to do so. Please raise this issue with your coordinator if it's something that would really benefit you! Drakewell Replied May 2018 --- ### great use it everyday - Overall rating: 5/5 - Reviewer: Mark F. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros combines several other software that is needed into one software. Combines inventory tracking, motor and MWD rebuild tracking, rig daily reporting and some sales aids and administrative reporting. 3d well design helps at the filed level understand what the well is doing. Also very easy to use and implement. Also like the feature of "Roles" so everyone can see there work but don't have to see what everyone is doing to make the software work. Also like that it works on any device, computer, laptop, tablet or smart phone. #### Cons Not being able use it offline. needs the ability at some rigs that don't have internet to still use the software. #### Vendor response Hi Mark, Thank you very much for taking time to review us! We will keep working to continue to improve the platform and its availability during times of poor connectivity. Drakewell Replied May 2018 --- ### Easiest Drilling Program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Drakewell after using other programs is this one , a person just getting in the field with no knowledge of it before, it’s the best one I’ve ever used! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is the ease of use. It’s so user friendly. After you input all the well information all there is to do is enter the current information....That’s All!! #### Cons There was really nothing I liked least. It was just getting to know the software after using some others in the field. #### Vendor response Thank you so much for taking the time to review us! Replied January 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/drakewell-profile/reviews/?page=2) --- Drakewell Reviews, Pros and Cons - 2026 Software Advice