Dynamics 365 vs ServiceWorks

RATING:

4.4

(5622)

Dynamics 365 has 5622 reviews and a rating of 4.37 / 5 stars vs ServiceWorks which has 98 reviews and a rating of 3.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (5622)
3.7 (98)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
June 19, 2024
June 15, 2024
Pros/Cons
  • Pros

  • Dynamics 365 is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.
  • It is nice software, easy to use. The UI is also good, neet and clean.
  • Cons

  • It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.
  • It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.
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  • Pros

  • The software is inexpensive. The features they proclaim to have are great, but many of them do not work as advertised if at all.
  • I like all features to this software and im still learning on it as well. I like how it combines parts with my parts distributor.
  • Cons

  • There are many things about this program that make our daily use difficult. Since our switch, the same serial numbers have gone to multiple customers - which is a huge problem.
  • They are constantly making updates and changes that makes the problems worse and don’t listen to what the problem actually is.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

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21 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos