



Eworks Manager job details




Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Eworks Manager
Eworks Manager is a cloud-based field service management (FSM) solution that caters to businesses across industries such as electrical, plumbing, construction, facilities, locksmiths, maintenance and more. Key features include scheduling, routing, work order management, billing and invoicing and payment collection in the field.
Eworks Manager provides users with various sales features including lead management, estimation and marketing, which help them to drive revenue and keep track of customer interactions. The solution's planning and monitoring features include vehicle tracking, recurring maintenance, geolocation planning, automated job sheets, real-time alerts and more. These features enable users to monitor the progress of various jobs and schedule futur...
Eworks Manager job details
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2018
Dan from Joy Plumbing Ltd
Company Size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
I don’t know how we managed without it!
Before Eworks we did all our job sheets on paper and it was a constant struggle to keep a track of jobs and employees. It’s quite frankly a breeze now and it’s enabled us to expand two fold and we don’t see a problem managing twice as much again or even more with Eworks.
Pros
Tracking of Jobs from quote to invoice Tracking or employees throughout the day CRM allowing you to log the history Mobile app on any device
Cons
PO not currently available on phone app but we’ve been told it’s coming. There is a few other items but I’m just being fussy as it does so much for us.
March 2019
Wayne from Yale UK
Company Size: 10,000+ employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Fantastic Time and Money saving Software
Eworks Manager has enabled us to rapidly grow our network while maintaining complete control. It has also allowed us to improve our service delivery to our customers.
Pros
Really easy to use and manage access rights for a large team. Secure transfer of data to a large network of users Reliable, fast and easy to localize for different business units The CRM and Help Desk features work really well and combined with the job management feature make this a powerful tool to increase productivity. The app is seamless and very advanced, it works really well with our Installer Network
Cons
I can't fault anything with the software , the only fault we have is we don't use its full potential
July 2017
John from Jford electrical
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
July 2017
Avoid
None. Cost a fortune just to trail it
Pros
None. It's the worst job management software I have tried to use for my electrical contracting company
Cons
Electrical Certs are appalling. Promised a 14 day free trail whilst being tricked into signing the agreement, then charge for 2months use after deciding 8 days into 'the trail' that the software isn't right for my business
April 2019
Songezo from Flat Foot Engineering
Company Size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Best Off-the-shelf Software For A Technical Service Business
Eworks Manager was the first software to combine our production, purchasing and accounting divisions seamlessly with smart integration. Our field technicians can communicate directly with the office and our customers, directly from the easy-to-use mobile app. The software helped us eliminate wastage and manual reporting, from time management, to purchasing including employee leave schedules. It also introduced strict controls and accountability with high-level approval enforcing features and quality reporting.
Pros
Required no customization for our service business. On-going after-sales and technical support. Integrated seamlessly with our accounting system to improve communication between the accounts and production teams.
November 2018
Dean from Access Security Solutions
Company Size: 2-10 employees
Industry: Security and Investigations
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2018
Access Security Solutions
Excellent Service complete management service
Pros
Simplicity of the software very user friendly and keeps my business organised. and running smoothly from appointments to accounts
Cons
Price a little higher then similar management systems, but worth it for a premium service.