About Eworks Manager

Eworks Manager is a cloud-based field service management (FSM) solution that caters to businesses across industries such as electrical, plumbing, construction, facilities, locksmiths, maintenance and more. Key features include scheduling, routing, work order management, billing and invoicing and payment collection in the field.

Eworks Manager provides users with various sales features including lead management, estimation and marketing, which help them to drive revenue and keep track of customer interactions. The solution's planning and monitoring features include vehicle tracking, recurring maintenance, geolocation planning, automated job sheets, real-time alerts and more. These features enable users to monitor the progress of various jobs and schedule futur...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

14 Reviews of Eworks Manager

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

November 2018

Dan from Joy Plumbing Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

I don’t know how we managed without it!

Before Eworks we did all our job sheets on paper and it was a constant struggle to keep a track of jobs and employees. It’s quite frankly a breeze now and it’s enabled us to expand two fold and we don’t see a problem managing twice as much again or even more with Eworks.

Pros

Tracking of Jobs from quote to invoice Tracking or employees throughout the day CRM allowing you to log the history Mobile app on any device

Cons

PO not currently available on phone app but we’ve been told it’s coming. There is a few other items but I’m just being fussy as it does so much for us.

March 2019

Wayne from Yale UK

Verified Reviewer

Company Size: 10,000+ employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Fantastic Time and Money saving Software

Eworks Manager has enabled us to rapidly grow our network while maintaining complete control. It has also allowed us to improve our service delivery to our customers.

Pros

Really easy to use and manage access rights for a large team. Secure transfer of data to a large network of users Reliable, fast and easy to localize for different business units The CRM and Help Desk features work really well and combined with the job management feature make this a powerful tool to increase productivity. The app is seamless and very advanced, it works really well with our Installer Network

Cons

I can't fault anything with the software , the only fault we have is we don't use its full potential

July 2017

John from Jford electrical

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2017

Avoid

None. Cost a fortune just to trail it

Pros

None. It's the worst job management software I have tried to use for my electrical contracting company

Cons

Electrical Certs are appalling. Promised a 14 day free trail whilst being tricked into signing the agreement, then charge for 2months use after deciding 8 days into 'the trail' that the software isn't right for my business

April 2019

Songezo from Flat Foot Engineering

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Best Off-the-shelf Software For A Technical Service Business

Eworks Manager was the first software to combine our production, purchasing and accounting divisions seamlessly with smart integration. Our field technicians can communicate directly with the office and our customers, directly from the easy-to-use mobile app. The software helped us eliminate wastage and manual reporting, from time management, to purchasing including employee leave schedules. It also introduced strict controls and accountability with high-level approval enforcing features and quality reporting.

Pros

Required no customization for our service business. On-going after-sales and technical support. Integrated seamlessly with our accounting system to improve communication between the accounts and production teams.

November 2018

Dean from Access Security Solutions

Company Size: 2-10 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

Access Security Solutions

Excellent Service complete management service

Pros

Simplicity of the software very user friendly and keeps my business organised. and running smoothly from appointments to accounts

Cons

Price a little higher then similar management systems, but worth it for a premium service.