What are Eworks Manager users saying about the software?
Read what people like you have said about using Eworks Manager software through verified user reviews
User Review Highlights
4.69
16 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Really easy to use and manage access rights for a large team."
"It is a very easy system to use and helps us to organise our jobs in an organised fashion to keep on top of our workload."
"Simplicity of the software very user friendly and keeps my business organised. And running smoothly from appointments to accounts."
"It sometimes kicks you out but this may be a fault with our own computer system and is an irregular occurrence."
"I can't fault anything with the software , the only fault we have is we don't use its full potential."
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Showing 1 - 16 of 16 reviews

Dan
Verified reviewer
Company size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2018
I don’t know how we managed without it!
Before Eworks we did all our job sheets on paper and it was a constant struggle to keep a track of jobs and employees. It’s quite frankly a breeze now and it’s enabled us to expand two fold and we don’t see a problem managing twice as much again or even more with Eworks.
Pros
Tracking of Jobs from quote to invoice Tracking or employees throughout the day CRM allowing you to log the history Mobile app on any device
Cons
PO not currently available on phone app but we’ve been told it’s coming. There is a few other items but I’m just being fussy as it does so much for us.
Wayne
Verified reviewer
Company size: 10,000+ employees
Industry: Electrical/Electronic Manufacturing
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2019
Fantastic Time and Money saving Software
Eworks Manager has enabled us to rapidly grow our network while maintaining complete control. It has also allowed us to improve our service delivery to our customers.
Pros
Really easy to use and manage access rights for a large team. Secure transfer of data to a large network of users Reliable, fast and easy to localize for different business units The CRM and Help Desk features work really well and combined with the job management feature make this a powerful tool to increase productivity. The app is seamless and very advanced, it works really well with our Installer Network
Cons
I can't fault anything with the software , the only fault we have is we don't use its full potential
John
Company size: 2-10 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
July 2017
Avoid
None. Cost a fortune just to trail it
Pros
None. It's the worst job management software I have tried to use for my electrical contracting company
Cons
Electrical Certs are appalling. Promised a 14 day free trail whilst being tricked into signing the agreement, then charge for 2months use after deciding 8 days into 'the trail' that the software isn't right for my business
Songezo
Verified reviewer
Company size: 51-200 employees
Industry: Mechanical or Industrial Engineering
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2019
Best Off-the-shelf Software For A Technical Service Business
Eworks Manager was the first software to combine our production, purchasing and accounting divisions seamlessly with smart integration. Our field technicians can communicate directly with the office and our customers, directly from the easy-to-use mobile app. The software helped us eliminate wastage and manual reporting, from time management, to purchasing including employee leave schedules. It also introduced strict controls and accountability with high-level approval enforcing features and quality reporting.
Pros
Required no customization for our service business. On-going after-sales and technical support. Integrated seamlessly with our accounting system to improve communication between the accounts and production teams.
Fabio
Company size: 11-50 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2021
Amazing overall!
Eworks are one of the best Job management systems on the market today and their customer service team are always happy to help in whatever way they can. Learning a new system can be difficult, but Eworks and the team make this transition so easy with all of their support – would highly recommend using this software to streamline your entire business all within one system
Henk
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2021
Eworks
eworks gives us the ability to keep customers informed every step of the way as well as keep detailed track of field technicians.
Pros
The features of Eworks outshine all of its competitors by far
Cons
Initially we thought pricing was a bit expensive, so we moved to cheaper alternatives, but a year later we are back on eworks as none of the other software compare even close, so the saying applies "you get what you pay for"
Reasons for switching to Eworks Manager
the features of eworks
Dean
Company size: 2-10 employees
Industry: Security and Investigations
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2018
Access Security Solutions
Excellent Service complete management service
Pros
Simplicity of the software very user friendly and keeps my business organised. and running smoothly from appointments to accounts
Cons
Price a little higher then similar management systems, but worth it for a premium service.
Leanne
Company size: 51-200 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
E Works
It is a great help in allowing us to organise our engineers. This is the main system that we use within after sales to manage our business.
Pros
It is a very easy system to use and helps us to organise our jobs in an organised fashion to keep on top of our workload.
Cons
It sometimes kicks you out but this may be a fault with our own computer system and is an irregular occurrence.
Reasons for choosing Eworks Manager
n/a to me
Mustafa
Company size: 2-10 employees
Industry: Building Materials
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2019
Amazing!!
Pros
We love everything about the software, it takes a little while to get use to the functionality but the customer service is great and the team is always available to answer any questions or provide training where needed.
Cons
The software is a great tool, there is no cons as far as our experience goes so far.
Karlien
Verified reviewer
Company size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2019
Excellent Support
Pros
Very user friendly and easy to use Exceptional support
Cons
Nothing we don’t like about this software
Linda
Company size: 11-50 employees
Industry: Facilities Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2017
Amazing software!
- Saves business time and money - Boosts work productivity - Easy to use - Manage and keep up with staff
Pros
Everything! Amazing software! Saved my business a lot of time and my staff love it! Support is always there and the e works staff are very helpful. 100% recommend!
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2018
Review
Excellent experience and they are always keen to listen to ideas and suggestion.
Pros
Really easy to use Never had any downtime and loads very quick Support is excellent Continue of development on new features
Cons
Would like to see some further development/features where required around existing features.
shaun
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2019
love it
Pros
been able to track our engineers on site, able to view photos of works been carried out, been able to invoice completed works immediately
Cons
nothing. the software is brilliant would highly recommend to anyone
Martin
Company size: 1 employee
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2020
You get the bang for your buck
Very happy with the Software after trying lots of other programs Eworks by far is the best one
Pros
Quickbooks integration is seamless and bi-directional
Cons
There is no cons other then i should have switched much sooner
Reasons for choosing Eworks Manager
Ease of use
Reasons for switching to Eworks Manager
Ease of use and the Bi-Directional quickbooks integration plus Eworks has the CRM part as well
Mark
Company size: 2-10 employees
Industry: Glass, Ceramics & Concrete
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2019
Fantastic product.
We have taken business to a different level since buying this CRM.
Pros
Being able to streamline our business has been fantastic, still learning more about how good this system is everyday!
Cons
Nothing at the moment, software is first class
Barry
Time used: Free Trial
Review Source: Capterra
January 2017
E Works Manager has been a massive help to my business
Support has been spot on from day 1, the system is easy to use but support is always there if needed
