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About Intelligent Delivery Orchestration Platform
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Auto routing
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Intelligent Delivery Orchestration Platform User Reviews
OVERALL RATING
Showing 1 - 5 of 12 reviews
Nitin
Company size: 501-1,000 employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
March 2020
Awesome Product
Pros
Ease of usage and almost Nil manual data inputs
Cons
Some times integration with our company software gets stuck
Pasala
Company size: 10,000+ employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
February 2020
Last mile delivery app
Ontime delivery percentage is at 95%
Pros
It's features and support which helps for last mile deliveries very effectively
Cons
need to Keep up the resources to handle to support business needs
Reasons for choosing Intelligent Delivery Orchestration Platform
features and support

Response from FarEye
Thank you for the review.
Replied March 2020
Guni
Company size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 12 months
Review Source: Capterra
September 2016
Mara Xpress
We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation. There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention. Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.
Pros
quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.
Cons
The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria. We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.
Khaja
Company size: 10,000+ employees
Industry: Logistics and Supply Chain
Time used: Less than 12 months
Review Source: Capterra
February 2020
UPS<>FAREYE
Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.
Pros
This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions.
Cons
There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.

Response from FarEye
Thank you for the review.
Replied March 2020
Rajesh
Company size: 1,001-5,000 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
March 2020
FarEye feedback
easy to use by them, easy to carry with them, real time update facility.
Pros
Real time tracking, demonstration by the team and continuously adding new features in the app.
Cons
Integration failures and less human touch
Reasons for choosing Intelligent Delivery Orchestration Platform
FarEye team, cost and availability of the team when implemented and nice behavior of the team. Always ready to listen and improve on the feedback.

Response from FarEye
Thanks for your review.
Replied March 2020