About FASTRAX

FASTRAX is a field service management solution that enables businesses in the heating, ventilation, and air conditioning (HVAC), plumbing and electrical industries to manage processes related to dispatching, inventory management and more. It facilitates integration with several third-party systems including TomTom, Worldpay, Authorize.net, Networkfleet and more.

Key features of FASTRAX include the management of payroll, dispatching, utility, contract, job costing and invoicing. It allows agents to present product designs to customers and quickly process billing, improving sales efficiency across the organization. Additionally, administrators can track employees across locations and gain visibility into business activities using a real-time dashboard.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

4 Reviews of FASTRAX

Overall rating

5.00 / 5 stars

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Showing 1 - 4 of 4 results

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October 2015

Trent from Davis Plumbing

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2015

Technician Tablets are great!

I am thoroughly satisfied with how flawlessly the tech tablets work in sync with the office staff. I am able to dispatch, arrive, and close out my own calls. The tablets allow for constant communication between me as a tech and all office personnel. The tech app itself comes with a presentation tool to help land more sales, along with an option to attach images of before/after work performed. Overall, a seamless product! highly recommend.

September 2015

Mason from Mason Plumbing and Heating

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2015

Affordable Software Solution

We truly did get a small business price for a software that met all our business needs. The seamless integration allowed for all our data to be converted and our business to be up and running on Ergos in a matter of just two weeks. Best part about it, is our ability to request just about any custom work and have our needs met within days. Great product, definitely recommend for small and large businesses.

June 2015

Leslie from Don't Trip Electric

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2015

Very Happy with Fastrax

Working with Ergos has been a really awesome experience for us!!! It has been a much easier integration than expected. We are excited because It is cloud based , with real time interaction with our Techs. It is very user friendly and easy to use. Also the customer service has been excellent. We are able to ask questions and get immediate answers.

June 2015

Kyle from Doncam American Inc

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

June 2015

Awesome people great product

They have always gone above and beyond and been very patient with me. Thanks team for being there!