Fergus vs Service Autopilot

Fergus has 143 reviews and a rating of 4.64 / 5 vs Service Autopilot which has 105 reviews and a rating of 4.31 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.64 / 5 (143)

4.31 / 5 (105)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 17, 2021

December 6, 2020

Pros/Cons

  • Pros

  • easy to use and easy to understand the features, it helps me to organize each schedule efficiently.

  • Easy to use. Great for keeping track of jobs. Easy to invoice.

  • Cons

  • It’s hard at first when you get to end of job and have to make up a gear list when used to racing off to next emergency.but that’s a good thing , right

  • When you get used to using something and really like the way it was but then it changes. For example, the new map.

  • Pros

  • I loved its ease of use and how easy it was to teach my workers how to use it. It also has tons of extras that really come in handy when it comes to managing all aspects of business

  • Absolutely wonderful for repeat maintenance jobs and one time jobs. We never miss any billing because the employees only go to places on their mobile schedules.

  • Cons

  • It can become expensive as mobile users are added. It can be difficult to learn because it is complex. Once you understand the system, it is not difficult to use.

  • Not really anything I can point out. It has the occasional glitch, but what powerful app/software doesn't.

Pricing

Pricing Range

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Product Demo

Advisor Recommendations & User Awards

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Pricing Guide

2020 Field Service Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos