We got through the learning curve almost immediately. I was surprised how quickly we started using at a high scale.

I would have loved another integration, maybe accounting software

I have been using Field Complete for over 5 years. Truly a great tool for tracking our work orders and techs in the field.

Able to track my tech's daily schedule and routes, all communication can be handled through the app, estimate submission, photos, etc. I like that everything is in one place and I don't have to worry about emails, text messages, or excel to track our work.

The reporting takes some getting used to

Great no issues , The dispatch team was very helpful And the support team is impeccable

How simple it is and how extreme lines the entire scheduling and job management process for our company

That this product wasnt released out sooner

User-friendly, great for organizing jobs and keeping track of work orders,

Lack of integration to be able to link to other softwares, other than quickbooks.

Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.

Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.

It is good software but they need to be updated, especially because technicians always have difficulties finding WO and they can't see pictures or send us messages.

that if we assign work orders to techs sometimes they can't see the jobs and they always have difficulties finding them.

that is very easy to use it but complicated for the employees or the technicians

- easy to use; - functionality; - completeness. Calendar, data storage, notifications, communication via messenger inside of the software, geo services and many more.

- it doesn't run business on it's own without me being involved ;) waiting for an updated version to be released with this bug being addressed))

I cannot begin to explain the benefits of using the software, but in a few simple words. It has changed how we function as a company!

I love the features and ease of just scheduling work to our technicians wherever and whenever without having to drive to the office to do it! Being able to track our technicians times and updates live.

So far I have not had any problems or issues--It would be awesome to have an "update" feature where we can send an update to the client by simply forwarding current pictures--Aside from anything else--I have not had one complaint or issue!! Love it!

it's the best software i've worked with

how friendly the software is and the speed of its tools

we have 2 areas working with FC and when we assign the other area a job, FC kinda breaks and we cannot make any update without them doing it first or we'd have to do everything again

At US Legacy we us Field Complete to schedule our technicians t fulfill work orders. Field Complete is very user friendly and takes no time at all to learn the software! It provides easy, recorded conversation between you and your technician.

I love the ease of use. i am able to see schedule my contractors, track their progress, and map out their route for the day.

I have no cons. I only have great things to say about this product.

My experience I would say has been great I have no complain. They made the app very easy and understandable. I would recommend this to different business to use. There are always there to answer my question and concerns.

What I like about field complete is that they have very detailed video to help users understand their products better. Also their representative are always there to help when you call or email them.

the least favorite part about field complete is that I can't delete certain things I have to contact my representative to do it for me.

The ability to see each tech and their progress on completions throughout the day. I love the messaging feature to be able to communicate with them directly through the app.

Submitting Invoice's, etc. directly to the customer via email is a great feature. And having the option with one check, all pictures, etc are also sent along with invoice to customer

Searching Property Addresses, WO's and/or Job ID#'s could be more user friendly. Cannot directly delete uploaded documents. Only have the option to uncheck the document.

User-friendly, flexible, can be adjusted to different business needs, helps track technician and arrange itineraries effectively, has variety of features to smooth workflow

There's no such thing as a bug-free App, mediocre design, Wish it head real-time gps tracking feature.

Very positive

The ability to run Reports of many different aspects in real time and top quality Customer Service

Learning curve on interface; the learning curve takes some time to get used to but once you learn it is very user friendly

It has been very helpful and easy to use

Allows me to manage everything from 1 platform instead of the old messy way

I think it has everything I need to run the business, looking forward to seeing more features

Easy scheduling process and it makes it easy to see a technicians route for the day.

A little bit glitchy at times but it’s okay

Good

Easy to use scheduling and dispatching works great

Nothing it’s good gets better and better every update

We can get everything we need if users utilize the program effectively. Use of pictures, chats, and information in the work orders is easy to find with the job id or the work order number.

Miscommunication. Sometimes our techs aren't too clear with the grammar which makes it hard to proceed.

It is very easy to learn, the sales team helped me understand every feature I needed, everything has been excellent so far!

I don’t have anything to answer this question

Field Complete is a great software to run my business. It has everything needed in order to eliminate multiple softwares

The product is easy to use, they have a great team that works on support the costumers

At the beginning what kind of difficult to use but I got support