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> Reviews of Salesforce Field Service. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Salesforce Field Service is a good fit for you!

Source: https://www.softwareadvice.com/field-service/field-service-lightning-profile/reviews

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Salesforce Field Service Reviews

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# Salesforce Field Service Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(17)

4

(12)

3

(2)

2

(0)

1

(2)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4.2

Value for money

4

Functionality

4.3

* * *

### Pros

"Great value for money for business, provides invoice and estimate also fix bugs and issues."

"self enhance and used to increase statistics of management and the best thing is it is cost effective as if we want to run our own software, we need to focus on many things like infrastructure, software developer team and a separate wing for the team to handle the software and security issues."

### Cons

"It is so complicated, the interface programmers have never been able to create and dispatch a work order using this product."

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Salesforce Field Service Reviews, Pros and Cons - 2026 Software Advice