--- title: "FieldEdge Software Reviews, Demo & Pricing - 2026" description: "Review of FieldEdge Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/field-service/fieldedge-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / FieldEdge Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/fieldedge-profile/alternatives/) # FieldEdge Review Custom quote 3 plans Wondering if FieldEdge is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FieldEdge 4.2 [(312)](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/) Pricing Pricing available upon request ### About FieldEdge FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows businesses to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks. FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. Support is offered via email, phone and through a blog for basic queries. Wondering if FieldEdge is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## FieldEdge User Interface ## Popular FieldEdge Alternatives Main Product FieldEdge 4.2 [(312)](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.92Value for money - 4.37Customer support - 3.95Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1478)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(492)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.46Value for money - 4.67Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2744)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.3 [(339)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 3.81Value for money - 4.00Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price ## FieldEdge Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Select Pricing available upon request Plan includes: - Dispatching - Booking - Scheduling - Digital agreements - Quote - Customer Management - Pricebook Premier Pricing available upon request Plan includes: - Advanced Dispatching - Custom Quotes - Service agreements - 10 Reports - Mobile App Elite Pricing available upon request Plan includes: - Create Unlimited Reports - Call Recording - 2-Way Texting - Customer Portal - Field Services Academy Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldEdge Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of FieldEdge Accounting Integration Activity Dashboard Activity Tracking Automated Scheduling Automatic Backup Change Order Management Chat/Messaging Checklists Client Portal Collaboration Tools Contract/License Management Contractor Management Cost Database Cost Estimating Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Capture and Transfer Data Import/Export Data Synchronization Dispatch Management Document Storage Drag & Drop Driver ETA Electronic Payments Employee Management Equipment Tracking Estimating File Storage For Commercial and/or Industrial Electrical Contractors For General Contractors For HVAC Companies For Locksmiths For Plumbing Industry Historical Reporting Interaction Tracking Inventory Control Inventory Tracking Invoice Management Job Costing Job Management Job Scheduling Job Tracking Knowledge Management Labor Rates Location Tracking Maintenance Scheduling Mobile Alerts Mobile App Mobile Signature Capture Multi-Location Online Booking Payment Collection in the Field Payment Processing Performance Management Performance Metrics Prebuilt Assembly Preventive Maintenance Price and Cost Calculations Prioritization Productivity Analysis Project Management Purchase Order Management QuickBooks Integration Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Route Optimization Scheduling Search/Filter Secure Data Storage Self Service Portal SMS Messaging Status Tracking Task Scheduling Technician Management Third-Party Integration Third-Party Integrations Time & Expense Tracking Time Tracking Workflow Management Work Order Creation Work Order Management ## FieldEdge Integrations Twilio Integration rated undefined from -1 review Sage Intacct Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review ReviewBuzz Integration rated undefined from -1 review Podium Integration rated undefined from -1 review HVACBizPro Integration rated undefined from -1 review See all 11 integrations ## FieldEdge User Reviews ## FieldEdge customer ratings - Overall rating: 4.2/5 - Total reviews: 312 ### Rating distribution - 5 stars: 173 reviews (55%) - 4 stars: 75 reviews (24%) - 3 stars: 31 reviews (10%) - 2 stars: 9 reviews (3%) - 1 star: 24 reviews (8%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 3.9/5 - Customer support: 4.4/5 - Functionality: 3.9/5 --- ### Receiving field edge - Overall rating: 4/5 - Reviewer: Bhawna D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with FieldEdge was positive. It is a useful platform for managing field service operations, improving scheduling and organization, and keeping customer and job information in one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros FieldEdge is easy to use and provides helpful tools for scheduling, dispatching, invoicing, and managing customer information. It helps streamline daily field service operations and keeps important information organized. #### Cons Some features can take time to learn, and the interface could be more modern and customizable. Managing larger amounts of information can also feel a little overwhelming at times. --- ### FieldEdge great for small to medium sized companies - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fieldedge helped streamline our company and operations substantially from our paper invoice and reporting previously. The basic functions were easy enough to train someone on in a day. Some of the more integral functions were a bit confusing and required technical help. The technical help for fieldedge is outstanding. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate #### Cons Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers. #### Reasons for choosing FieldEdge Fieldegde provided a package deal that also included some business coaching and financial guidance that made the total package very attractive. #### Vendor response Thank you for providing your feedback, we always appreciate our customers letting us know how we can further help them! If you contact your Customer Success Manager they will be more than happy help you troubleshoot this issue. Replied December 2019 --- ### Best decision we made 2 years ago! - Overall rating: 5/5 - Reviewer: Beth S. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered We were using a very old software program with a lot of manual entry. We have been able to manage our technicians much more efficiently. Invoicing is streamlined. A lot of statistics we used to guess about are now tracked with FieldEdge-which is so important for growth! We are able to see what advertising truly works and what is ultimately a waste of money and effort! I looked into a lot of programs and have to say there isn't anything I regret about our decision! And the icing on the cake is the customer service. Hands down best of any of the many companies I deal with on a daily basis. Responsive and thorough. They have also integrated with other platforms which is great for having everything in one place. Can't wait to see what they have in store next! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Reliability. Ability to customize like no other software out there. Consistently listening to their customers recommendations and updating. Best value for price! #### Cons If you can call it a con? We are busier than ever as it has streamlined so many ways we operated that we are able to mange our technicians much more efficiently! --- ### Highly focused on trades, sometimes rigid for industry - Overall rating: 4/5 - Reviewer: Ron C. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Good software for basic billing and field service, but the tool quickly reaches its limits when managing complex industrial maintenance and engineering workflows. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FieldEdge shines in connecting field service maintenance directly with real-time accounting, especially thanks to its smooth synchronization with QuickBooks. #### Cons The application was clearly built for residential service trades (HVAC, plumbing) and lacks flexibility for heavy industrial maintenance. --- ### The dedicated operational tool for tracking our field service jobs - Overall rating: 4/5 - Reviewer: Ricky S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros FieldEdge is tailored specifically for technical maintenance operations. Scheduling technicians for renovation projects or emergency repairs is remarkably smooth. #### Cons The desktop interface feels dated and could use a modern refresh. Synchronization delays sometimes occur when technicians work in areas with poor mobile reception (basements, isolated mechanical rooms). --- ### Good starter software - Overall rating: 3/5 - Reviewer: Wayne G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good. Just not robust enough for our business great for a 3-4 man shop. I would suggest it for someone getting started with software, or someone not familiar with online record keeping. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was simple design. I liked the photos of materials. I like how the mobile app didn’t have to many buttons to get lost in. #### Cons It didn’t offer enough systems that we need at our business size. Moved to a software that had more kpi tracking. #### Reasons for switching to FieldEdge Needed more than service management. Also wanted to mange projects --- ### I AM SO SORRY - Overall rating: 3/5 - Reviewer: Ernie K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Deception from the beginning (see example below). We were promised at signing a rate of 2.7% for each credit card transaction. The merchant service provider, Clearent, their owner, charged us 3.4% right off the bat. We were promised a $100 discount for the term of the contract. Ten months into the lease they tried to remove that discount, but I caught them. Deceptive company. The sales person said we would not be required to use QuickBooks, a canned program with no customization. Instead we are paying $70 for QuickBooks, which we never use. Lousy program. We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else. Now see the worst example below. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros They offered features to help us evaluate performance and clients. #### Cons Deceptive practices. We were told we would pay 2.7% using Clearent, FieldEdge's owners, but they charged us 3.4% right off the bat. They never admit to weaknesses in the program, but blame the user for not doing it right. Without empathy for our problems, they could not help us. See below for biggest disappointment. #### Reasons for switching to FieldEdge Jobber lacked features we needed to evaluate performance and clients. #### Vendor response Hi Ernie, Thank you for taking the time to share your feedback with us. The pros and the cons were helpful to us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon. Replied September 2024 --- ### HORRIBLE! Would NEVER recommend. - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Horrible. The program itself is alright, but the people surrounding it make it not worth having. Not to mention when you leave the program, you lose all of YOUR information, unless you are willing to pay for it. These are things that I think should be disclosed at the beginning. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It was easy for the most part to set up and use. Easy to navigate and dispatch and kept everything together in one system. #### Cons Customer service is terrible. The system lagged, wouldn't connect, there were mobile issues, you name it. The customer service reps didn't know anything, and if you escalated it to your actual account reps, they were absolutely no help whatsoever. #### Reasons for choosing FieldEdge We chose FieldEdge over Service Titan strictly for cost. Big mistake. #### Vendor response Hello, Thank you for taking the time to share your feedback with us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon. Replied May 2023 --- ### FieldEdge is not your average CRM - Overall rating: 4/5 - Reviewer: Cathy D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered FieldEdge is ecellent for sending invoices, keeping customer history and service agreements. FieldEdge was built with multi-truck HVAC operations in mind rather than being just a CRM tool #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the reporting in FieldEdge. FieldEdge is a great scheduling tool and way for my clients to keep in contact with their customers. #### Cons I honestly don't have a complaint about FieldEdge at this time. I have heard the field employees complain about the app. This is one I'd take seriously for an HVAC company. Some technicians report the mobile experience as slow or frustrating. There are also reports of invoices or information not appearing correctly after being entered in the field. --- ### Robust and Reliable Field Service Management Solution - Overall rating: 4/5 - Reviewer: Sai Akshith L. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for free trial - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered FieldEdge is a robust and reliable field service management platform that significantly improves dispatch efficiency and streamlines invoicing. It has been a valuable asset for our team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros FieldEdge provides a robust solution for scheduling and dispatching, which has greatly improved our operations. The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry. #### Cons While highly effective, the mobile app occasionally experiences minor synchronization delays. There is also a slight learning curve for technicians who may not be as comfortable with new technology, requiring some initial training. --- Showing 1 - 10 of 312 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/) ## FieldEdge Popular Comparisons [Jobber vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/jobber/)[FieldPulse vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/fieldpulse/)[Housecall Pro vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/housecall/)[ServiceTitan vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/servicetitan/)[BuildOps vs FieldEdge](https://www.softwareadvice.com/cmms/buildops-profile/vs/fieldedge/)[Service Fusion vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/service-fusion/)[Simpro vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/simpro-enterprise/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/fieldedge-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2744) Recently recommended **622** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (828) Recently recommended **151** times [WEX Field Service Management](https://www.softwareadvice.com/crm/payzer-profile/) **4.6** (64) Recently recommended **147** times [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (339) Recently recommended **132** times Stuck Between Options? 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