# FieldEdge Software Reviews, Demo & Pricing - 2026 > Review of FieldEdge Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/field-service/fieldedge-profile/vs --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / FieldEdge Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/)[Alternatives](https://www.softwareadvice.com/field-service/fieldedge-profile/alternatives/) # FieldEdge 2026: Benefits, Features & Pricing Wondering if FieldEdge is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview FieldEdge 4.2 [(306)](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/) Pricing Pricing available upon request ### About FieldEdge FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows businesses to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more. The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks. FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. Support is offered via email, phone and through a blog for basic queries. Wondering if FieldEdge is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## FieldEdge User Interface ## Popular FieldEdge Alternatives Main Product FieldEdge 4.2 [(306)](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.90Value for money - 4.38Customer support - 3.93Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) 4.7 [(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.61Value for money - 4.68Customer support - 4.49Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.4 [(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.84Value for money - 4.03Customer support - 4.20Functionality Pricing Available upon request Get Price ## FieldEdge Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Select Pricing available upon request Plan includes: - Dispatching - Booking - Scheduling - Digital agreements - Quote - Customer Management - Pricebook Premier Pricing available upon request Plan includes: - Advanced Dispatching - Custom Quotes - Service agreements - 10 Reports - Mobile App Elite Pricing available upon request Plan includes: - Create Unlimited Reports - Call Recording - 2-Way Texting - Customer Portal - Field Services Academy Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FieldEdge Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of FieldEdge Accounting Integration Activity Dashboard Activity Tracking Automated Scheduling Automatic Backup Change Order Management Chat/Messaging Checklists Client Portal Collaboration Tools Contract/License Management Contractor Management Cost Database Cost Estimating Credit Card Processing CRM Customer Database Customer History Customer Management Customer Portal Customer Service Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Capture and Transfer Data Import/Export Data Synchronization Dispatch Management Document Storage Drag & Drop Driver ETA Electronic Payments Employee Management Equipment Tracking Estimating File Storage For Commercial and/or Industrial Electrical Contractors For General Contractors For HVAC Companies For Locksmiths For Plumbing Industry Historical Reporting Interaction Tracking Inventory Control Inventory Tracking Invoice Management Job Costing Job Management Job Scheduling Job Tracking Knowledge Management Labor Rates Location Tracking Maintenance Scheduling Mobile Alerts Mobile App Mobile Signature Capture Multi-Location Online Booking Payment Collection in the Field Payment Processing Performance Management Performance Metrics Prebuilt Assembly Preventive Maintenance Price and Cost Calculations Prioritization Productivity Analysis Project Management Purchase Order Management QuickBooks Integration Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Route Optimization Scheduling Search/Filter Secure Data Storage Self Service Portal SMS Messaging Status Tracking Task Scheduling Technician Management Third-Party Integration Third-Party Integrations Time & Expense Tracking Time Tracking Workflow Management Work Order Creation Work Order Management ## FieldEdge Integrations Twilio Integration rated undefined from -1 review Sage Intacct Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review ReviewBuzz Integration rated undefined from -1 review Podium Integration rated undefined from -1 review HVACBizPro Integration rated undefined from -1 review See all 13 integrations ## FieldEdge User Reviews Overall Rating 4.2 Ratings Breakdown 5 57% 4 23% 3 10% 2 3% 1 8% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 4.4 Functionality 3.9 BS Beth S. Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed January 2019 Best decision we made 2 years ago! 5 We were using a very old software program with a lot of manual entry. We have been able to manage our technicians much more efficiently. Invoicing is streamlined. A lot of statistics we used to guess about are now tracked with FieldEdge-which is so important for growth! We are able to see what advertising truly works and what is ultimately a waste of money and effort! I looked into a lot of programs and have to say there isn't anything I regret about our decision! And the icing on the cake is the customer service. Hands down best of any of the many companies I deal with on a daily basis. Responsive and thorough. They have also integrated with other platforms which is great for having everything in one place. Can't wait to see what they have in store next! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Reliability. Ability to customize like no other software out there. Consistently listening to their customers recommendations and updating. Best value for price! Cons: If you can call it a con? We are busier than ever as it has streamlined so many ways we operated that we are able to mange our technicians much more efficiently! Read More VR Verified Reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed November 2019 FieldEdge great for small to medium sized companies 4 Fieldedge helped streamline our company and operations substantially from our paper invoice and reporting previously. The basic functions were easy enough to train someone on in a day. Some of the more integral functions were a bit confusing and required technical help. The technical help for fieldedge is outstanding. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of learning curve on basic functions was very manageable scheduling is straightforward and can be accomplished with a few simple clicks researching a customers history is an integrated tool and very easy to navigate Cons: Overall the software seems a bit dated some features and functions many new estimating/scheduling software packages are implementing are not included such as text notifications for customers. Reasons for choosing FieldEdge Fieldegde provided a package deal that also included some business coaching and financial guidance that made the total package very attractive. Vendor Response Thank you for providing your feedback, we always appreciate our customers letting us know how we can further help them! If you contact your Customer Success Manager they will be more than happy help you troubleshoot this issue. Replied December 2019 Read More EM Erika M. Verified reviewer Utilities 2-10 employees Used daily for less than 12 months Review source Reviewed December 2018 User Fireindly 5 The cost for our customers, and the true cost for the company was the first thing I realized, and it has helped completely . Being able to run the different reports has been a huge help. Ratings Breakdown 4 Ease of use 4 Value for money Previously 5 5 Customer support Previously 4 4 Functionality Pros: I like the tracking abilities of the software, the invoices, work orders, technician time, parts tracking. This has made us more aware of our cost, and better for our customers. Cons: Some of our techs are not tech savvy, and the mobile part explaining to our guys was the hardest for me. Getting them to use it to the full potential Read More WG Wayne G. Verified reviewer Electrical/ Electronic Manufacturing 11-50 employees Used daily for less than 6 months Review source Reviewed March 2026 Good starter software 3 Good. Just not robust enough for our business great for a 3-4 man shop. I would suggest it for someone getting started with software, or someone not familiar with online record keeping. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: It was simple design. I liked the photos of materials. I like how the mobile app didn’t have to many buttons to get lost in. Cons: It didn’t offer enough systems that we need at our business size. Moved to a software that had more kpi tracking. Reasons for switching to FieldEdge Needed more than service management. Also wanted to mange projects Read More AJ Amy J. Verified reviewer Construction 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 Action Office Manager 5 I've had the best experience with FieldEdge. Anytime I have issues, their representatives are always quick to respond and help out. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how easy it is to use, and how easy it is for our technicians to use. Cons: When they make changes, they do not train their customers on the changes. Read More LA Lisa A. Verified reviewer Consumer Services 2-10 employees Used daily for less than 6 months Review source Reviewed September 2024 Fieldedge misrepresents 1 Misrepresented what their platform could do. Refused to give a trial demo unlike other platforms. Told that it worked even better than Housecall Pro, it does not. When asked to cancel; because sales representative lied about what platform could do; Fieldedge instead told our company it was our disconnect and we signed a contract. FYI it turns out the contract does say they will give a trial demo, but it turns out it is not offered except for a few elite customers. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Platform looks glossy and professional. Cons: Hard to navigate for both technicians/office staff. Platform does NOT allow office staff to access jobs. Platform frequently locks out technicians and office staff. Fieldedge does NOT have a solution for this. Reasons for choosing FieldEdge We liked they could intergrate with quickbooks. Reasons for switching to FieldEdge Told by Fieldedge it would do everything housecall does and also integrate with quickbooks. Read More EK Ernie K. Verified reviewer Construction 2-10 employees Used daily for less than 12 months Review source Reviewed September 2024 I AM SO SORRY 3 Deception from the beginning (see example below). We were promised at signing a rate of 2.7% for each credit card transaction. The merchant service provider, Clearent, their owner, charged us 3.4% right off the bat. We were promised a $100 discount for the term of the contract. Ten months into the lease they tried to remove that discount, but I caught them. Deceptive company. The sales person said we would not be required to use QuickBooks, a canned program with no customization. Instead we are paying $70 for QuickBooks, which we never use. Lousy program. We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else. Now see the worst example below. Ratings Breakdown 2 Ease of use 1 Value for money 3 Customer support 4 Functionality Pros: They offered features to help us evaluate performance and clients. Cons: Deceptive practices. We were told we would pay 2.7% using Clearent, FieldEdge's owners, but they charged us 3.4% right off the bat. They never admit to weaknesses in the program, but blame the user for not doing it right. Without empathy for our problems, they could not help us. See below for biggest disappointment. Reasons for switching to FieldEdge Jobber lacked features we needed to evaluate performance and clients. Vendor Response Hi Ernie, Thank you for taking the time to share your feedback with us. The pros and the cons were helpful to us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon. Replied September 2024 Read More VR Verified Reviewer Consumer Services 11-50 employees Used daily for less than 2 years Review source Reviewed May 2023 HORRIBLE! Would NEVER recommend. 1 Horrible. The program itself is alright, but the people surrounding it make it not worth having. Not to mention when you leave the program, you lose all of YOUR information, unless you are willing to pay for it. These are things that I think should be disclosed at the beginning. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: It was easy for the most part to set up and use. Easy to navigate and dispatch and kept everything together in one system. Cons: Customer service is terrible. The system lagged, wouldn't connect, there were mobile issues, you name it. The customer service reps didn't know anything, and if you escalated it to your actual account reps, they were absolutely no help whatsoever. Reasons for choosing FieldEdge We chose FieldEdge over Service Titan strictly for cost. Big mistake. Vendor Response Hello, Thank you for taking the time to share your feedback with us. Please contact us at customermarketing@fieldedge.com so we can gather more information and help you in any way we can. We look forward to connecting with you soon. Replied May 2023 Read More CM Chris M. Verified reviewer Mechanical or Industrial Engineering 2-10 employees Used weekly for more than 2 years Review source Reviewed February 2025 FieldEdge review 4 Overall my experience with FieldEdge was satisfactory. I was pleased with how it performed and it was relatively easy to use Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: What i liked about FieldEdge the most is the easy to use design and functionality. Cons: What i liked the least about FieldEdge is there are still some bugs with the software that need to be fixed Read More James C. Verified reviewer Facilities Services 2-10 employees Used other for less than 6 months Review source Reviewed November 2018 Oversold and Under Delivered 1 I was excited about the potential good F.E. could do for us, but we had a bad customer service experience at every turn. Their product may work great, but I wasn't willing to deal with the people and processes in order to get through the on-boarding. The first issue we had was over something simple. We asked to wait to on-board for one month, but they started calling and emailing us the day after we agreed to sign up. The cc processing company even started calling and bugging us to get started before it was time. When we did start on-boarding I got a rep that I honestly just didn't pair up with very well. IMHO he was more interested in hearing his own voice and talking over us than listening or working with us. He had to get his opinion in, even when it was not solicited. The training videos were also terrible and lacking with regards to real world use. It was more of a features tour with regards to the mobile app. Lastly, they were in charge of converting info from our current CRM to theirs and they couldn't even convert a PDF to an Excel file. I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too? That was the final straw for me. I cancelled the plan before we finished on-boarding and to this day they have not returned any of the on-boarding or first months fees. Buyer Beware with these people! Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Potential features for maintenance plans and quoting equipment. Cons: We never finished the setup / on-boarding so I couldn't say. Read More Showing 1 - 10 of 306 Reviews [See All Reviews](https://www.softwareadvice.com/field-service/fieldedge-profile/reviews/) ## FieldEdge Popular Comparisons [Jobber vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/jobber/)[FieldPulse vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/fieldpulse/)[Housecall Pro vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/housecall/)[BuildOps vs FieldEdge](https://www.softwareadvice.com/cmms/buildops-profile/vs/fieldedge/)[ServiceTitan vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/servicetitan/)[Service Fusion vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/service-fusion/)[Simpro vs FieldEdge](https://www.softwareadvice.com/field-service/fieldedge-profile/vs/simpro-enterprise/) [Compare All Alternatives](https://www.softwareadvice.com/field-service/fieldedge-profile/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **592** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **157** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **136** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **119** times Stuck Between Options? 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