Fair - Most support personnel were knowledgeable and helpful.

The ease of use in the field is a huge benefit to myself and my techs.

The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support.

It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.

Great value but misses the mark on some aspects.

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software.

I can process payments quickly and I like having all the information of where my techs are at any point in the day and get updates easily.

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

The FieldPulse program is great very easy to use with great support from all team personnel from FieldPluse.

My favorite thing so far has been the customer service.

Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.

Maybe have the ability to drag and drop info on screens.

When you don't have service, you can't use it. The offline mode isn't very useful and tablet apps don't have offline mode.

They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Easy setup and very user friendly. Product support and training were top notch.

Software is very visually appealing and makes scheduling and sending estimates easy. It is intuitive and can be learned quickly.

I usually have my questions answered and explained within minutes. The software is super easy to use and by FAR the easiest I have tried to integrate with Quickbooks online.

Service is great, appears that they are able and willing to explore options/ideas to improve software.

My business has already received multiple compliments on the customer service we provide through it. The communication is much easier to do and our quotes look so professional coming from field pulse.

The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance.

Good bang for the buck, easy to set up, great customer service that is US based. Very easy to customize to your small business.

Software is not working well for us as we have single customers with alot of individual site and units to keep up with.

Ease of use, cost, & functionality were all very good.

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

We really enjoy the custom fields and tags as well as the ability to use projects to start multiple orders. Overall it’s a great service and really helped us organize our business flow.

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

I love how easy it is to use for people of any age.

The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software.

They can answer every question. The ease of use is amazing considering how high quality and use it is.

I believe that FieldPulse is quite wonderful compared to other products.

I have had great response from customer service. Many options to get in touch with support.

Customer service has been helpful and accommodating in finding work-arounds or making system updates to improve upon their product.

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse.

The ease of use has been nice. Keeps my up to date with the app.

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

I really don't have any major negative complaints on this program, once I learned the set up and got used to it.

Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.

And if there was you guys would fix it before I could complain. We use Jobber every single day and we would be lost with out it.

Functionality, ease of use, very short learning curb and quickly integrated with my business.

With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.

Jobber is good for someone just starting out due to it's ease of use but if you want to do any MailChimp or resending quotes you better be willing to pay a lot of money.

So far easy to use and others using it also have said the same so all good as of today. We have been a bit slow due to storms but I expect business to pick up soon.

Good idea, great for small lawn care businesses. I will try it in the future.

They REFUSE to listen to customer complaints about HUGE FLAWS in their MATH.

So easy to use on all mobile devices and laptop. Easy to get employees up to speed.

Another problem is that my drivers sometimes have 55 stops in a day. From their app you can’t see a map - just a list.

The mobile app is top notch. Customer service is very friendly and helpful if you have a problem.

No way to require employees to use them on the job. The leadership of this company is scared to death of competition.

US Dollar

#1 FSM Platform. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. FieldPulse is an all-in-one application for service contractors to better manage and grow their business. 

Customer Management
Scheduling & Dispatching
Estimates & Invoices
Timesheets
Customer Communications
Booking Portals
and much more....


LongDescription

Labor Rates

Document Templates

Cataloging/Categorization

Employee Management

Messaging

Purchase Order Management

Work Order Creation

Surveys & Feedback

Electronic Payments

Status Tracking

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Time Tracking

Customizable Reports

Document Storage

Proposal Generation

Activity Tracking

SMS Messaging

Dispatch Management

Progress Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Group Scheduling

Credit Card Processing

Variable Workforce

Invoice Management

Timesheet Management

Project Management

Team Calendars

Communication Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Customer Portal

Geographic Maps

Scheduling

Data Import/Export

Mobile Signature Capture

Material Ordering

Multi-Location

Self Service Portal

QuickBooks Integration

Contact Management

Audit Trail

Technician Management

Project Time Tracking

Lead Management

File Storage

Mobile Access

Cost Tracking

Photo Capture

Inventory Tracking

Compliance Management

Real Time Data

Performance Metrics

Groundskeeping Management

Routing

Historical Reporting

Bid Management

Commercial

Client Portal

Preventive Maintenance

Real-Time Notifications

Pricing Management

Commercial/Industrial

Email Reminders

Service History

For HVAC Companies

Time & Attendance

Workflow Management

Real-Time Updates

Email Management

Website Integration

For General Contractors

Project Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Time & Expense Tracking

Cost Estimating

Automated Scheduling

Estimating

For Commercial and/or Industrial Electrical Contractors

Contractor Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

FieldPulse

In Person

Live Online

Webinars

Documentation

Videos

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing.


Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub.

The Jobber app is available for iOS and Android devices.



Barcode/Ticket Scanning

Safety Management

Email Alerts

Document Imaging

Access Controls/Permissions

Data Synchronization

Templates

Route Optimization

Residential Inspections

Client Database

Confirmation/Reminders

Attendance Tracking

Projections

Commercial Inspections

Chemical Usage Tracking

Geolocation

Report Summary

Assignment Management

Automated Quoting

Client Tracking

Template Management

Offline Access

Accounting

Email Templates

Pricing and Cost Calculations

Route Management

Repair Estimates

Pesticide Usage Tracking

Online Payments

Fleet Management

Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $19/month. Jobber Core starts at just $69/month. Jobber Connect starts at $169/month. Jobber Grow starts at $349/month.

FieldPulse vs Jobber

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