FleetUp

RATING:

4.4

(28)

About FleetUp

FleetUp is your all-in-one platform for fleet optimization, driver management, and regulatory compliance across your mobile operation. FleetUp shows the past and current GPS location of vehicles and shipments. It provides real-time diagnostics and reduces vehicle downtime. It dramatically reduces your fuel consumption and improves driver efficiency. It boosts driver performance by identifying high risk drivers and reduce traffic violations and accidents. FleetUp helps maximize profitability, reduce costs, improve safety and security, and keeps you compliant with government regulations.
Temperature platform

FleetUp Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for FleetUp

1 - 5 of 28 Reviews

Christopher

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

great service

PROS

You have been using this service for over a year will use if the truck or vehicles fleet and we really like it is a great service. Thank you.

CONS

there nothing wrong with the service our company like the service

Reason for choosing FleetUp

You have been using this service for over a year will use if the truck or vehicles fleet and we really like it is a great service. Thank you.

Lesley

Machinery, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Fleet Up Review

Great experience, loving the software!

PROS

Customer Service is awesome ( [SENSITIVE CONTENT] !!) but the software is great too. Being able to find fleet at anytime has saved us time and $$!

CONS

In some rural areas the service is not great making the machine unable to track.

Reason for choosing FleetUp

Customer service, price, but mainly NO CONTRACT!

Vendor Response

Thank you for giving us a 5-star review about our services and products! We appreciate you, our loyal customers.

Replied May 2022

Duane

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2023

Platform could be great

Customer service could definitely be better than it is. Every time there’s an issue with a unit not working they want videos to prove you are telling the truth. You would think they would just swap the not working unit for a good one without issue.

PROS

Being able to track trips, speed, hard driving helps when your crews are working out on the roads daily.

CONS

Equipment failing and not always working is a big concern now after a year of being in the fleet.

Reason for choosing FleetUp

Sales person was pretty nice

paul

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2023

Trust but verify

The ability to go back to past days and review the trucks location when there are discrepancies. We trust our techs are where they say they are daily but have had occurrences where we found the work ticket hours did not match the time sheet hours. This has saved us a lot of overcharged service jobs.

PROS

The ability to go back to past days and review the trucks location when there are discrepancies. We trust our techs are where they say they are daily but have had occurrences where we found the work ticket hours did not match the time sheet hours. This has saved us a lot of overcharged service jobs.

CONS

The unit is not tamper proof. Zip ties are not a form of tamper proofing. Also, the onboarding did not provide training to the admins.

Reason for choosing FleetUp

Price and ease of installtion.

Pam

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2020

We do not receive the level of service it was promised.

#1 I have called FleetUp customer service to ask for a “PDF” manual for my Drivers. On February 9, 2020 One of my drivers have received a Violation for not having “on board manual” and “ELD Malfunction sheet”. I know we probably received this information when we signed on with your company three years ago, So, I called Fleetup customer service and I asked for this form to be emailed to me. I was told that they DO NOT have this available on PDF besides the training videos on the website. I asked for the “ELD Malfunction sheet” and He said that there is not such a thing . #2 On February 24, 2020 I called FleetUp for another issue about the ELD malfunctioning and not transferring the information thru “webservice” I was told by the Deputy that even though the driver has shown him his “print out” of the previous week the web system shows no information and that is why he had to issue a Violation. I was told by SAVOY that They were not aware they need to keep all that information as part of their report and that they show no issues on their end. I have emailed her a copy of the ticket as well as a copy of the report and I was told she mentioned this to their technical support and they will get back with me meanwhile there is no respond on this issue.

PROS

When I signed on with the company, I understood that ELD law just came out and they were listed under the DOT company preferably providers.

CONS

The Software looses and malfunctions a lot and there is almost no way to fix the issues because nothing is editable. I called Customer Service and they have no record of my concerns or issues. Poor Feedback and customer support.