All Forestree Reviews

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Henry

Government Administration, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

See the trees for the forest

The developers are always ready to listen and evaluate to tailor your needs

PROS

Simple easy to use and effective in covering all important facets of Tree management

CONS

To date nothing has been a problem, this software just keeps evolving and improving

Reason for choosing Forestree

Australian built and design , Great service and customizable to meet our needs It just keeps growing and improving

Reasons for switching to Forestree

Our previous system had ran its course and started to have bugs and problems ,The existing data could be salvaged and integrated into Forestree

Vendor Response

Thanks Henry for the very positive feedback.

Replied December 2021

Cameron

Environmental Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Super powerful yet simple to use

Tree assessment and management are simple with forestree, knowing what is happening in real time rather than long lag times has been fantastic

PROS

This software has been designed specifically for the user, allowing ease of field use & intuitive assistance. Highly specialised software skills are not required for those in the field. At the back end and for the administrators/tree managers, the software provides great outputs and insights with the delivery of urban forest metrics and easy management of works required for contractors and inhouse staff.

CONS

The software works very well, there has been a lot of consideration regarding its development. Perhaps in the future, it can be developed into a standalone app.

Reason for choosing Forestree

Platform seems faster User interface is more intuitive

Vendor Response

Thanks for the review Cameron and glad to hear you're enjoying using Forestree. Great suggestion - we will definitely look into a standalone app as we continue to develop the product

Replied June 2020

Matthew

Renewables & Environment, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2021

Forestree

Easy of navigating through each new added tree, would be great to have an EDIT option on each tree to modify entry notes.

PROS

Multiple choice selection. Target's the outcome desired. Step by step approach in implementing programmed works

CONS

Need for an 'EDIT' option to correct/amend/change any information that may have been missed of an correction needs to be done to update.

Reason for choosing Forestree

Nil

Reasons for switching to Forestree

Preferred option.

Vendor Response

Thanks, Matthew for your feedback - yes your suggestion is part of our new updates so this functionality should be released as part of the new update very soon.

Replied December 2021

Ben

Government Administration, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Product Review

Extremely useful, everyone that i have shown is really impressed with how easy it is to navigate, use and retrieve information

PROS

Very simple for field staff to use and update tree data

CONS

There hasn't been an issue that cant be resolved. Any extra feature we have needed has been implemented or is in the process of being actioned

Reasons for switching to Forestree

Easier for field staff to keep data live. It then saves time and paperwork at the coordinator level. Managers can see what is happening daily

Vendor Response

Thankyou Ben for the Review. We are glad Forestree is saving you time and staff are finding it easy to use.

Replied December 2021

Luke

Fishery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Tree management, team management

Forestree has improved my workplace systems, and the efficiency in managing several different teams work , from planting, watering, special projects to general pruning works, the teams have all taken this software on with ease including contractors. I could not imagine going on about my daily duties without having Forestree, it has made tree management a pleasure.

PROS

The easy of use, rolling this out to the teams, new employees and contractors, this is easily picked up with all users in my experience. The information this captures and collects is also impressive, along with scheduling inspections, and assigned works this product is extremely helpful. Forestree has dramatically improved efficiency in my work group With not only tree management but team management also. I found the watering page, planting page and projects equally impressive in regards to how easily it has improved workplace systems.

CONS

I am yet to be disappointed by this software

Vendor Response

Thanks, Luke. It's feedback like this that we love to hear. Glad you are enjoying the software.

Replied December 2021

Enio

Environmental Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

For today and beyond

Forestree allows us to monitor all our tree assets specific to arboricultural requirements. Inspections and works are easily scheduled, risk is monitored, planting lists are generated, stumps are automatically created, and watering is monitored, tailored to our requirements. Overall an excellent product.

PROS

As an organisation we looked long and hard at the different systems being used in other Local Government Municipalities and it became very clear/obvious early on, that Forestree was easy to use. It is a credit to the developers of Forestree as to how flexible and accommodating they are working with both our IT department and arboriculture staff to achieve and meet our specific requirements. The system is constantly evolving and as it currently exists today is only the beginning of what it will become in the future.

CONS

At this point in time any issues that were identified have been auctioned and fixed or are in the process of being addressed. To comment any further would be disingenuous.

Reason for choosing Forestree

Adelaide based and superior functionality

Vendor Response

Thanks, Enio for the feedback we enjoy working with all our clients to make the software even better. Its feedback like this that makes us love what we do.

Replied December 2021

Michael

Environmental Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2021

Manage your trees AND urban forest

As an external consulting arborists engaged by various local governments to assess their tree assets, i find Forestree very useful for capturing mass data efficiently. No report writing necessary - data is captured live. The platform could also be used to gather more detailed inspection notes and work recommendations on challenging/complex trees. To assist in this process, some adjustments could be made to create larger fields (more characters) for inspection notes and work notes. Then the ability to produce individual reports on these trees would help council staff in discussing the job with team members, managers and decision makers. It also helps if an individual tree requires planning consent for recommended works to take place.

PROS

Easy to use. Quick. Good map interface when inspecting trees.

CONS

Limited character space when entering detailed inspection notes and work notes. Not all trees required detailed nots, but some trees do. Unable to add species names when in the field. Unable to generate individual tree reports when detailed assessments carried out. Significant tree should be called regulated tree. Variable use of terms between different Local Governments.

Vendor Response

Thanks, Michael for the review. The administration settings allow administrators to adjust settings such as contractor permission. Its likely your access as a contractor is limited by your client (maybe have a chat with them about increasing your permission so you can add species in the field and generate reports. Great feedback about more space for note-taking - we will add this ready for the next software update. We are glad you find Forestree fast for data collection and easy to navigate.

Replied December 2021

Tim

Environmental Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

A++ for Forestree

It is hard to imagine managing large sets of tree asset data without Forestree. This is a testament to the brilliance of the software and its designers.

PROS

Forestree is a live mobile data platform that allows access to tree related information from planting and watering to removals and all works in between. It is easy to used, provides seamless access to tree related data and manages all related work. System support and software improvement has been second to none.

CONS

It is hard to fault Forestree in the management of tree assets.

Vendor Response

Thank you Tim for the feedback. We work hard to make Forestree even better and are excited about the new updates being released soon.

Replied December 2021

Alan

Broadcast Media, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

At last a software package that’s user friendly

Daily work life has been made easier. Great work team Forestree

PROS

Easy to navigate program which allows users with little tech knowledge to even use. Streamlines work being allocated. Can monitor works being completed from your desk. Clear and precise with great dashboard. Few clicks and you can find out a lot of info on the assets that have been captured.

CONS

None Should have mentioned this is the pros but it is always has improvements added even when you think it needs none.

Reasons for switching to Forestree

Was in the market for a software package but others used didn’t tick all the boxes. This was the one for us for reasons listed earlier.

Vendor Response

Thanks Alan for the positive feedback. Look out for some awesome new updates coming soon.

Replied September 2021

Wade

Government Administration, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2021

Forestree Managers View

Recording data and providing a recorded history to enable better forward planning

PROS

Easy to use, fit for purpose and visual, solved some of our historical record keeping issues

CONS

Very little not to like, our Staff were involved in testing the product. Still to test the reporting capability?

Vendor Response

Thanks, Wade for the feedback. Let us know what you think of the reporting feature when you get the time to test.

Replied December 2021

Ben

Architecture & Planning, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Forestree to save the day

The Forestree package has brought a new level of professionalism to urban forest management. I am unsure how I ever managed to carry out Arboricultural works without it. An essential tool.

PROS

The more the program is used, the more powerful it tends to become. The ease of use also makes it a pleasurable experience with flow brought to all aspects of the system.

CONS

tough one. The things I like least are yet to jump out with nothing but a positive experience so far.

Reason for choosing Forestree

Local support

Vendor Response

Thanks, Ben for the review. We are really pleased Forestree is helping you to manage your cities trees and thanks for helping to green our Cities.

Replied January 2022

Jason

Environmental Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Reserve maintenance

It is user friendly and not too complicated for the user

PROS

Is very useful to log in stumps that need removing by contractor

CONS

When plotting out trees on reserve would be easier if you can put in clusters of same tree species into the system instead of just one at a time.

Vendor Response

HI Jason thanks for the feedback. Yes, there is an ability to add multiple trees in reserves. Just reach out to the Forestree help desk and we can show you how - its really easy.

Replied December 2021

Scott

Environmental Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Suitable and well utilized data capturing system

Happy with the product and the correspondence with the developer in adding features that suits different departments to achieve their goals with data capture/risk assessments etc.

PROS

Easy to use in an organisation with a diverse range of employees and the data capture is crafted to our organisational needs

CONS

Not necessarily a negative but personally like the idea of a App as well (may or may not work)

Vendor Response

Thanks, Scott for the feedback. Glad you're enjoying the ease of use.

Replied October 2021

Gary

Writing and Editing, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Reviewed by a Highly Experienced Data Collector

Using Forestree has simplified and improved the accuracy of data collection. The clever features have reduce collection errors regarding the scope of the assessment in particular.

PROS

My favourite features are the large icons and intuitive colours making data collection simple and easy.

CONS

I would like to see the ‘move tree’ feature improved as this is moderately cumbersome.

Vendor Response

Thanks, Gary we are glad you're enjoying the benefits of Forestree for managing tree inventories. We have some exciting new features being released soon that we think you will love.

Replied September 2021

Ian

Government Administration, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Forestree roll out

It has been really easy to set up and get our staff using the software, anyone can learn it in 5 minutes, it is already improving how we do things particularly regarding our tree planting and watering programs

PROS

Easy to learn and use, functional, great analytics, great customer service

CONS

Could improve administrator controls regarding deleting ghost trees and user mistakes, contractor work portal needs improvement

Vendor Response

Thanks for awesome feedback. We will be releasing some new feature soon - so watch this space

Replied September 2020

Nick

Architecture & Planning, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Tree inventory and management done right!

Very positive

PROS

Easy to use thanks to the well thought out user interface. Quick data collection when in the field Holistic approach to tree management

CONS

It could benefit from linking scheduled tasks with outlook

Reason for choosing Forestree

Ease of use, quality support and list of features

Vendor Response

Thanks for the review Nick! We are continuing to improve our integrations and will look into how scheduled tasks can work with outlook - great suggestion

Replied June 2020

Samantha

Environmental Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great, friendly and very helpful support

Fantastic. The software has been really easy to use, navigate and learn and Tom has been extremely helpful!

PROS

Support and ease of use. I have had to learn how this product works very quickly and that wasn't difficult. Still lots to learn but I can make my way around it very easily now.

CONS

Integration has been challenging in our organisation but that is from our end not Forestree

Reasons for switching to Forestree

Ease of use, more tailored to our needs that the current product

Vendor Response

Hi Samatha and thank you for your feedback. We are glad you are enjoying the software and finding it easy to learn.

Replied December 2021

Rachael

Architecture & Planning, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2021

Forestree for Local Government

Forestree has been implemented into our system for a short while, and as the data collection grows Forestree will have a greater impact on our systems. So far very good!

PROS

Forestree is a very effective tool for Landscape Architects, who gain access to the information they require to make informed decisions around design and implementation of concepts.

CONS

I have yet to use the app to its full capacity, however possibly more data on the size of the tree would be helpful ie. significant/regulated etc.

Vendor Response

Thanks, Rachael for the great feedback

Replied December 2021

Troy

Government Administration, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Forestree Review

a positive experience with ease of use and excellent support

PROS

Ease of use, functionality, viewability of a high standard

CONS

not applicable at this time as have found no cons with the product thus far

Reasons for switching to Forestree

Product was no longer supported

Vendor Response

Thanks, Troy for the feedback.

Replied December 2021

Nick

Environmental Services, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Surpurb

PROS

Forestree is fast and works on all devices. Having used other tree management systems for years I was blown away how fast and intuitive Forestree is. The customer support is great. Its integration with our existing corporate systems was amazing and the team in the field love it.

CONS

Nothing. This product just delivered with awesome service

Vendor Response

Glad your enjoying Forestree Nick

Replied July 2020

Paul

Environmental Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

User watering trees

My experience has been positive. I can use it without causing me more work and report back to the customer without any issues

PROS

It's a great way to track council trees and monitor them

CONS

It has what I need it for, can't really complain

Vendor Response

Thanks, Paul for the great feedback. Glad you are enjoying Forestree.

Replied December 2021

Sophie

Government Administration, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Good Review!

PROS

It's useful to plan tree planting and tracking current street trees in the Council area. Rather than back and forth conversations between employees it's easy to hop on to the site and have a look yourself.

CONS

I don't use it often enough to have a dislike. Only positive comments.

Vendor Response

Thanks Sophie for the fantastic feedback. Great iForestree is already helping with tree planting and glad to hear your taking advantages of some of the other features. Reach out to our support team anytime if you require any assistance.

Replied December 2021

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