Forms On Fire
Forms On Fire
About Forms On Fire
Forms On Fire Pricing
28-day free trial, no credit card required. Standard Edition - $20 per user, per month (paid annually) or $25 per user, per month (paid monthly). Premium Edition - $28 per user, per month (paid annually) or $35 per user, per month (paid monthly). Includes documents and dispatch/workflow features. Enterprise Edition - $36 per user, per month (paid annually) or $45 per user, per month (paid monthly). Includes SSO with AAD, Ping Identity, or Okta. Enterprise add-ons include private label, privately managed server and more: Call for pricing.
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Not Available

Other Top Recommended Field Service Software
Showing 1 - 5 of 113 reviews
Joanna
Verified reviewer
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2018
Fun to use, so robust for small businesses looking for efficiency
Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.
Pros
When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.
Cons
They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.
Response from Forms On Fire
Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!
Replied November 2018
Sean
Company size: 51-200 employees
Industry: Wholesale
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
July 2021
A very effective tool to save field time and office time.
Overall I'm very satisfied with the price we pay, and the ability to complete items in an app with an output report on our template.
Pros
The output template is the most important feature to us. This way we can use our existing forms, and create a report we can immediately send to a customer while still onsite.
Cons
Sometimes the customer support doesn't know what I am talking about when building the forms. Building the forms is sometimes very confusing, and very tedious. The amount of time it takes to build a form sometimes is not worth the effort over using excel. Not being able to force sync from the home page of the app is a downfall.
Reasons for choosing Forms On Fire
The ability to turn off subscriptions, and the ability to use our existing forms. [SENSITIVE CONTENT] is also very knowledgeable.
Reasons for switching to Forms On Fire
We wanted some users to be able to have monthly subscriptions.
Terry
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
April 2018
Team was very attentive to our needs at the time along with ongoing support.
Pros
We were able to customize it to meet our needs of both the developers and the end users. The ability to take a few steps back was important to get the software working they way we wanted it to
Cons
The inability to change the structure of the software once we went too far down the development path.
Response from Forms On Fire
Hello Terry and thanks for writing. Many of our clients find it easy to change the structure. Please contact support@formsonfire.com to schedule a complimentary session with a platform specialist to help you make the changes you want.
Replied April 2018
Robert H
Verified reviewer
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2018
Insane levels of power and customization at an affordable price
FoF allowed us to create custom inspection forms to match exactly what we needed without any superfluous junk that would just get in the way. Other platforms we looked at required us to use pre-existing templates that would make us either have to ignore or fill out stuff we didn't care about, while FoF allowed us to make custom inspection forms for every aspect of the business for easy tracking/sorting/recording of in-field data that's vital to our business.
Pros
It allows anyone to customize inspection forms for literally any industry and/or location at an affordable price. Get just what you want, nothing more, nothing less. One-size-fits-all doesn't actually fit anyone; this software fits YOU like a bespoke suit from Lloyd's of London.
Cons
The interface to make your own forms isn't 100% intuitive, though the amount of time needed to learn is very short and you can be up and running in less than an hour. Subsequent customization of forms is really easy.
Response from Forms On Fire
Thank you Robert, we appreciate the kind words and glad you have joined our movement!
Replied April 2018
Matthew Maximo
Verified reviewer
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2022
Forms are definitely on Fire!!!!
Forms on fire was exactly the middle ground we needed between being offline using paper and developping our own mobile app for internal use. We decided that simply digitizing the forms was the best use of our time and money and it has had a great ROI. Within the first 3 weeks of using FoF we were able to increase productivity and decrease paper to computer entry completely. Reports that usually took 1 hrs to gather the information and another hour to digitize and publish could be done on the fly during the data gathering phase.
Pros
This software is so easy to use! If you can drag and drop you can make a nice UI and form that is accessible reliably from any mobile platform. We really did have an easy time taking our existing excel sheets, modifying them to a forms on fire friendly format and setting that up. Total effort was about 10 hrs for a form conversion (first time, and done manually).
Cons
We got stuck with a few elements (how to pass data in a certain format) that didn't work, but Forms on fire customer support were available to help us get through it. It turns out it was user error and not Forms on Fire