Forms On Fire

RATING:

4.73

(114)

About Forms On Fire

Forms On Fire is a mobile app for capturing and dispatching mobile forms such as inspections, audits, safety reports, orders, and many other tasks. Designed for businesses in construction, agriculture, field service management, food safety, manufacturing, transportation, facility / property management, utilities, and oil & gas industries. Your apps will capture text, numbers, dates, photos, video, audio, annotations, barcodes, near-field communication (NFC), signature, GPS locations, mapping, and more. Users can automatically dispatch forms to other remote users and send notifications back to the office via email, with the ability to send emails instantly, after a delay, or according to user-specified conditions. Email layouts can be customized, and form fields can ...

Forms On Fire Pricing

28-day free trial, no credit card required. Standard Edition - $20 per user, per month (paid annually) or $25 per user, per month (paid monthly). Premium Edition - $28 per user, per month (paid annually) or $35 per user, per month (paid monthly). Includes documents and dispatch/workflow features. Enterprise Edition - $36 per user, per month (paid annually) or $45 per user, per month (paid monthly). Includes SSO with AAD, Ping Identity, or Okta. Enterprise add-ons include private label, privately managed server and more: Call for pricing.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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Forms On Fire Reviews

Overall Rating

4.73

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 113 reviews

User Profile

Joanna

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2018

Fun to use, so robust for small businesses looking for efficiency

Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

Pros

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

Cons

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Response from Forms On Fire

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

Replied November 2018

Sean

Company size: 51-200 employees

Industry: Wholesale

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2021

A very effective tool to save field time and office time.

Overall I'm very satisfied with the price we pay, and the ability to complete items in an app with an output report on our template.

Pros

The output template is the most important feature to us. This way we can use our existing forms, and create a report we can immediately send to a customer while still onsite.

Cons

Sometimes the customer support doesn't know what I am talking about when building the forms. Building the forms is sometimes very confusing, and very tedious. The amount of time it takes to build a form sometimes is not worth the effort over using excel. Not being able to force sync from the home page of the app is a downfall.

Reasons for choosing Forms On Fire

The ability to turn off subscriptions, and the ability to use our existing forms. [SENSITIVE CONTENT] is also very knowledgeable.

Reasons for switching to Forms On Fire

We wanted some users to be able to have monthly subscriptions.

Terry

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

April 2018

Team was very attentive to our needs at the time along with ongoing support.

Pros

We were able to customize it to meet our needs of both the developers and the end users. The ability to take a few steps back was important to get the software working they way we wanted it to

Cons

The inability to change the structure of the software once we went too far down the development path.

Response from Forms On Fire

Hello Terry and thanks for writing. Many of our clients find it easy to change the structure. Please contact support@formsonfire.com to schedule a complimentary session with a platform specialist to help you make the changes you want.

Replied April 2018

User Profile

Robert H

Verified reviewer

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2018

Insane levels of power and customization at an affordable price

FoF allowed us to create custom inspection forms to match exactly what we needed without any superfluous junk that would just get in the way. Other platforms we looked at required us to use pre-existing templates that would make us either have to ignore or fill out stuff we didn't care about, while FoF allowed us to make custom inspection forms for every aspect of the business for easy tracking/sorting/recording of in-field data that's vital to our business.

Pros

It allows anyone to customize inspection forms for literally any industry and/or location at an affordable price. Get just what you want, nothing more, nothing less. One-size-fits-all doesn't actually fit anyone; this software fits YOU like a bespoke suit from Lloyd's of London.

Cons

The interface to make your own forms isn't 100% intuitive, though the amount of time needed to learn is very short and you can be up and running in less than an hour. Subsequent customization of forms is really easy.

Response from Forms On Fire

Thank you Robert, we appreciate the kind words and glad you have joined our movement!

Replied April 2018

Matthew Maximo

Verified reviewer

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Forms are definitely on Fire!!!!

Forms on fire was exactly the middle ground we needed between being offline using paper and developping our own mobile app for internal use. We decided that simply digitizing the forms was the best use of our time and money and it has had a great ROI. Within the first 3 weeks of using FoF we were able to increase productivity and decrease paper to computer entry completely. Reports that usually took 1 hrs to gather the information and another hour to digitize and publish could be done on the fly during the data gathering phase.

Pros

This software is so easy to use! If you can drag and drop you can make a nice UI and form that is accessible reliably from any mobile platform. We really did have an easy time taking our existing excel sheets, modifying them to a forms on fire friendly format and setting that up. Total effort was about 10 hrs for a form conversion (first time, and done manually).

Cons

We got stuck with a few elements (how to pass data in a certain format) that didn't work, but Forms on fire customer support were available to help us get through it. It turns out it was user error and not Forms on Fire

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