Freshdesk vs iM3 SCM Suite

Freshdesk has 2228 reviews and a rating of 4.5 / 5 vs iM3 SCM Suite which has 17 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Freshdesk

iM3 SCM Suite

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (2,228)

4.29 / 5 (17)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 25, 2021

November 1, 2020

Pros/Cons

Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pros
Users can navigate very easily . Very customizable. Cloud based. Very good support whenever needed. Improvements get done on time. Support team has good knowledge of software
It is clear and easy to use.

Cons
Updates - like anything, the software is constantly improving (which is great), but when an update is done, sometimes little things get lost in the shuffle.
It is not flexible, meaning you cannot delete or change certain things without asking support.

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Pricing

Pricing Range

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