Freshdesk

Launch27

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Ratings & Reviews

Overall Rating

4.51 / 5 (2,147)

4.72 / 5 (200)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 14, 2020

December 30, 2019

Pros/Cons

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • Simplified and easy to handle for beginners as well. Interface and color is very good, more ever very reasonable for price.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • Although the interface is clean and simple, I personally find it a little too simple occasionally. Configuring the email side of it is not as simple as you would like if you are using office 365.

  • Pros

  • Easy to use and read. It looks modern and easily blends in with my current website. I like the icons and the way it looks. Always get compliments.

  • It's very detailed, good looking booking form, easy to use, amazing customer support and they are constantly doing great updates that help us grow our business.

  • Cons

  • The schedule could have a better interface or visual if running multiple teams. As a solo owner operator of is very straight forward now but could be an issue as the scaling begins to happen.

  • The setup is incredibly complicated. Even though there is great support it’s much like computer programming.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots