Freshdesk

Service Fusion

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Ratings & Reviews

Overall Rating

4.51 / 5 (2,147)

4.51 / 5 (121)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 14, 2020

December 9, 2019

Pros/Cons

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • Simplified and easy to handle for beginners as well. Interface and color is very good, more ever very reasonable for price.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • Although the interface is clean and simple, I personally find it a little too simple occasionally. Configuring the email side of it is not as simple as you would like if you are using office 365.

  • Pros

  • Best scheduling and dispatching out there. Easy to customize Support has been amazing Great user interface

  • This product is easy to use for both the office and the field technicians. The fact that it auto sync with our accounting software makes it a must have in my book.

  • Cons

  • The price is the only thing that could use some adjustment. I feel the price is a little too high but besides that all is good

  • There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

182 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots