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Most Helpful Reviews for FSM Grid
Medical Devices, 51-200 employees
Used daily for more than 2 years
EASE OF USE
VALUE FOR MONEY
Reviewed January 2023
Lomaen Medical FSM Grid review
The experience has been a good one for the most part, we are able to be a lot more productive and keep better track of whats going on, since we have implemented this software and the delevopment team has been amazing in helping us customise the software to be exactly what we wanted and are always willing to offer their time & assistance.PROS
The software has all of the elements we need, without being overly complicated. The scheduling and live statuses are a huge benefit as we are able to keep track of our techncians and offer our clients real-time accurate time estimates for their issue to be resolved as well as always having a complete work history to refer back to whenever we need.CONS
The initial process of importing all of our information, customising the software to suit our needs and getting our team to all use the system, was frustratng at times as it took a while for us, but once it was done, it was a pleasure to use.
Reasons for switching to FSM Grid
The software we used previously didnt allow us the same control of scheduling or have the same comprehensive history of jobs for each client.
Thanks for your positive feedback!
Replied January 2023