Ease of use, simplicity, yet full of data. It is one of the easiest things to learn to use, train others to use, and very client-friendly.

They are willing to help and always improving there product so it not out dated.

After having a terrible experience with another software company, I was terrified to try anything else.

The lack of sales tracking and sales commission tracking is the only downfall.

I like how easy it is to use and the price. There are other software  options that are much more expensive and clunky.

GorillaDesk has been my one stop shop for my pest control business software. Scheduling, billing, email, and texting of my customers has been easy and cost effective.

Very impressed with customer service. For the features and price, Gorilla Desk is great.

I love the ease of use and how it grow with my company. I love that Gorilla desk is constantly adding new features.

I love how simple it is, it does everything I need. I like that I don't need a separate app to add new customers.

The outstanding customer service has made my job much easier.

Ease of use very user friendly terrific customer service/support.

It’s very amateurish and has cost me ten times the amount of time trying to figure it out than if I simply did hard copies of everything.

This software has been the perfect addition to our lawn care company's field service management tool bag. It helps all employees to complete their tasks on time and efficiently.

Gorilla Desk has a clean, simple interface that makes it very easy to use, but it has all the features needed to run a pest control business effectively.

Customer's love being able to pay online, receive reminders, and confirm  appointments by text or email. The response has been great.

The customer service has been fantastic. And the ongoing updates without major price increases has been great.

The only thing I have had trouble with is when a job is marked complete, you are unable to go back and add to the invoicing. We have accidently pushed the complete button and been unable to undo this.

Minimal learning curve, powerful, off site storage of customers, awesome integration, works flawlessly on multiple platforms, easy to train users, great reports.

Overall, it's great software. Ease of use is a 10, User Interface is a 10, customer service is off the charts-FANTASTIC, can't be beat.

What I like most about this product is that it's very easy to use and is compatible with Apple and android. It also makes it easier to keep track of my clients and finances.

Easy to understand, integrated, easy to use, good price, great customer service, just a really great product.

Nothing about the software is bad or hard to use.

The ease of use and ability to communicate is excellent.

Customer service is quick and very knowledgeable about their product. Best customer service hands down.

The automatic emails are just the icing on the top.

Great software with great customer support. Always adding updates and new features.

They are very responsive. Also love they are constantly updating the program based on customer feedback.

That your limited on the mobile app from the desktop version.

My customers are extremely happy with the invoice, online pay capability and reporting, when they are happy, so are we.

Warranty companies that we contract with and we can neatly arrange their locations and jobs for ease of access.

Great value for the money. Smart Service makes running my business much easier and I highly recommend it to anyone in the service business.

Pathetic management and very greedy sales people.

Smart service is awesome. Easy to use and good value for the money you pay.

The ability to upload and store images of customers equipment has been invaluable for insurance claims and warranty coverage and keeping track of model and serial numbers.

I like that it’s mobile friendly and integrates well with QuickBooks.

This is time consuming and causes errors if the new job is not scheduled as recurring.

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

It is fairly user friendly. I do like the posting and dispatch screens.

Once you get the hang of it, it's pretty intuitive and easy to use.

It doesn't seem to back up what is done after you post a job. You then have vague information available.

The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect.

Saving us paper and stress with perfect integration with Quickbooks. Thanks for this great product.

Easy to use and the service is awesome. Any time I need help you are there and always polite.

We use it for scheduling field techs for service calls. Great features, but the designers need to work on the reliability of the program.

Its a good basic software for scheduling and data-basing but need many fixes to be up to speed with competitors.

While it took us about 45 days to fully integrate the software and maybe 60 days to feel like we were maximizing our investment I would say that this software was a great investment.

Overall the product is solid and the Support team is extremely helpful.

Great program for service industry. Customer service is always helpful.

It is extremely easy to use. It is evident that quite a bit of thought went into the design of the software, because the features are useful and informative.

Outstanding Software with Outstanding Customer Support.

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.

Many positive features, photo capturing, signatures, notes. I enjoy the monthly webinars that provide/reap new and old features of the product.

The only other bad thing is that it has to work with Quickbooks, which is an atrocious company to have to do business with.

This software and the I-fleet version are great to use. The program is simple to learn, and a great tool for dispatching and tracking technicians time, parts/materials and notes.

Was easy to use I enjoyed working with it. I always had way to keep my accounts scheduled.

Has been fine, had to find a few go arounds for scheduling. I do wish we could get quicker response times when needed.

Scheduling and the ability for the work order to convert to invoice in Quick books.

US Dollar

Introducing GorillaDesk—a simple yet powerful software solution for field-service companies.

Here’s why over 3,100 companies love GorillaDesk:

• Ease of Use: Software is supposed to make your life easier, not harder. GorillaDesk is designed to be simple to use so you can get up and running quickly, and get on with your life.

• Quality of Support: Behind every successful business owner is a strong support network. Our Customer Support team is 100% dedicated to your success with GorillaDesk (and beyond). 

• Features and Functionality: Whether your biggest challenge is scheduling jobs, invoicing customers, collecting payments, or something totally different, we’ve got you covered.

Ready to transform your business?

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LongDescription

Employee Management

Electronic Payments

Barcode/Ticket Scanning

SMS Messaging

Dispatch Management

Route Optimization

Contract/License Management

Electronic Signature

Invoice Management

Chemical Usage Tracking

Job Management

Calendar Management

Customer Portal

Geographic Maps

Scheduling

Technician Management

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Fleet Management

Routing

Pest Activity Tracking

Service History

Email Management

Chemical Management

Estimating

For Pest Control Companies

Work Order Management

Customizable Templates

Property Layouts

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Automatic Backup

For Lawn Care

Feedback Management

Job Tracking

Quotes/Estimates

Drag & Drop

Customer History

Third-Party Integrations

Maintenance Scheduling

For Plumbing Industry

Customer Database

For HVAC Companies

Payment Processing

Activity Tracking

Debit/Credit Card Processing

Digital Signature

Recurring Invoicing

Task Scheduling

Credit Card Processing

Image Capture

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Booking Management

File Storage

Online Payments

Real Time Data

Recurring Orders

Client Portal

Real-Time Notifications

Workflow Management

Real-Time Updates

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Mobile App

Real Time Reporting

Reporting/Analytics

Contact Database

Customizable Forms

Payment Collection in the Field

Communications Management

Location Tracking

Electronic Forms

Inspection Checklists 

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Starting at $49 per month per technician or schedule managed for the Basic plan.

Pro plans starting at $99 per month per technician or schedule managed.

Pricing increases based on the number of schedules.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

GorillaDesk

Live Online

Webinars

Documentation

Videos

The Smart Service mobile app syncs with QuickBooks, allowing users to create and manage customer accounts, schedules, and invoices.  In addition, the mobile Smart Service system expands QuickBooks with work order management, routing, time tracking, inventory, estimates, digital forms, workforce tracking, service histories, and many other easy-to-use features.

Purchase Order Management

Work Order Creation

For Locksmiths

Time Tracking

Document Imaging

Equipment Management

Job Costing

Mobile Payments

Timesheet Management

Recurring Appointments

Self Service Portal

Lead Management

Cost Tracking

Preventive Maintenance

QM/ABPro Interface

For Commercial and/or Industrial Electrical Contractors

Customizable Branding

Inventory Control

Recurring Tasks

Employee Scheduling

Online Time Clock

Equipment Tracking

Document Management

Inventory Management

Smart Service is available for a one time price of $1,599.99. Additional users and mobile users are available at a discounted rate.

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