GorillaDesk vs Weave

RATING:

4.83

(256)

GorillaDesk has 256 reviews and a rating of 4.83 / 5 stars vs Weave which has 355 reviews and a rating of 4.1 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.83 / 5 (256)
4.1 / 5 (355)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 1, 2023
January 4, 2023
Pros/Cons
  • Pros

  • Ease of use, simplicity, yet full of data. It is one of the easiest things to learn to use, train others to use, and very client-friendly.
  • I like how easy it is to use and the price. There are other software options that are much more expensive and clunky.
  • Cons

  • The lack of sales tracking and sales commission tracking is the only downfall.
  • The only thing I have had trouble with is when a job is marked complete, you are unable to go back and add to the invoicing. We have accidently pushed the complete button and been unable to undo this.
  • Pros

  • Easy to use, easy to change settings settings customize, customers love the quick responses from us.
  • A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.
  • Cons

  • Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.
  • Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.
Pricing Range
Product Demo
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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