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Jobber

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber

4.5 (751 reviews)

151 recommendations

Zuper

Zuper empowers field service businesses to streamline operations and provide exceptional customer experiences. Zuper’s platform is available on the web for PCs, and Zuper’s mobile app fosters effortless scheduling, real-time commu...Read more about Zuper

4.5 (11 reviews)

68 recommendations

ServiceWorks

ServiceWorks is a cloud-based solution that helps businesses manage field employees and service delivery operations. Key features include inventory management, route optimization, customer feedback, alerts/notifications, data stor...Read more about ServiceWorks

3.8 (62 reviews)

13 recommendations

Force Fleet Tracking

Force Fleet Tracking (formerly Force by Mojio) is a smart GPS vehicle tracking solution designed for small business fleets with 2 to 30 (or more) vans, cars, or light trucks. Track your vehicles live on a map, keep tabs on your dr...Read more about Force Fleet Tracking

4.7 (74 reviews)

1 recommendations

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ClockShark

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed...Read more about ClockShark

Motive

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered a...Read more about Motive

Hubstaff

In today's ever-evolving work environment, maintaining peak productivity while ensuring a positive employee experience is a challenge many organizations face. Hubstaff stands at the forefront of solving this challenge, offering a ...Read more about Hubstaff

Verizon Connect

Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps...Read more about Verizon Connect

Samsara

Samsara helps the largest and most complex operations organizations empower workers, save on fuel, and build a world-class safety program—all from a single easy-to-use, integrated platform. With tens of thousands of customers ac...Read more about Samsara

Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more about Connecteam

Fleet Complete

Fleet Complete is cloud-based fleet management solution for businesses of all sizes. The solution is used in a wide range of industries including oil and gas, government, construction, manufacturing and many more. Fleet Complete o...Read more about Fleet Complete

Azuga Fleet

Azuga Fleet offers a comprehensive fleet tracking system that combines GPS, dash-mounted cameras, vehicle diagnostics, and driver rewards to enhance safety and efficiency. The system tracks and analyzes every aspect of vehicle and...Read more about Azuga Fleet

GoCodes

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, construction, engineering and health care industries. Key modules include fixed asset accounting, invento...Read more about GoCodes

GPS Insight

GPS Insight delivers innovative solutions that transform the way fleet and field service teams achieve operational efficiency and drive customer success. Organizations across North America turn to GPS Insight when they are sick of...Read more about GPS Insight

Commusoft

Commusoft is a cloud-based workforce management solution for field service companies of all sizes including plumbers, gas and heating engineers, electricians and oil technicians. It helps users to manage customer databases, quotat...Read more about Commusoft

LawnPro

LawnPro is a cloud-based field service management solution that helps businesses in the landscaping industry streamline processes related to invoicing, client communications, time-tracking and more. Professionals can utilize the p...Read more about LawnPro

ClearPathGPS

ClearPathGPS specializes in providing full fleet and asset visibility for field services businesses in construction, landscape, HVAC, plumbing, agriculture, and more. An intuitive yet easy-to-use mobile app + web platform that all...Read more about ClearPathGPS

Elite EXTRA

Elite EXTRA is a dispatch management solution that helps businesses of all sizes track driver locations, send arrival notifications, optimize routes and more. It allows administrators to automatically generate daily, weekly and mo...Read more about Elite EXTRA

Hourly

Hourly is a time-tracking and payroll management solution that allows small businesses to automatically track time, reduce payroll processing errors, and improve payroll transparency between employer and employee. As a comprehensi...Read more about Hourly

Headlight Solutions

Headlight Solutions is a web-based solution that assists businesses with handling their load-planning and routing operations using artificial intelligence (AI) technology. The platform allows organizations to automate the workflow...Read more about Headlight Solutions

Buyers Guide

Last Updated: March 16, 2023

If your business involves vehicles, inventory, or a mobile workforce, you may face at least one of these challenges:

  • Unanticipated shipping delays. This can lead to a bad customer experience and lost business opportunities.

  • Decreased efficiency of your mobile workforce. Employees are taking too long on one job, and showing up late to client locations.

  • Increased vehicle maintenance costs. Your drivers may be speeding, causing vehicles to wear out faster.

If you're worried about these situations, there's a solution: GPS tracking software.

GPS tracking software gives you the real-time location of all your vehicles and inventory and provides vehicle tracking reports, allowing you to track assets and better estimate arrival times.

GPS tracking software can significantly improve the efficiency of your shipping operations and field staff, thereby resulting in a higher overall return on investment (ROI) for your business.

To help you find the right GPS tracking solution for your business, we'll cover the following topics:

What is GPS tracking software?

GPS tracking software enables users to track the location of vehicles, objects, and a mobile workforce using smartphones, tablets, and other location monitoring devices. The software connects with GPS-based tracking devices, records location changes in real time, and provides users with a map of vehicles.

This helps users define and monitor policies related to vehicle drivers and field workers (as can be seen in the image below).

Defining-vehicle-and-mobile-workforce-rules-in-High-Point-GPS-software

Defining vehicle and mobile workforce rules in High Point GPS software (Source)

Common features of GPS tracking software

The first step in selecting the right GPS tracking solution for your business is to understand the common features. This will help you shortlist products based on your specific business requirements.

According to our research, these are the common features of a GPS tracking solution:

Live tracking

Extracts data from different sources such as local servers and software applications. Some products offer built-in connectors that let users extract data from different software such as CRM and HR.

Location history

Records the complete history of the movement of an item or staff person, which can help during audits or while tracing a missing item.

Fleet management

Tracks the real-time location of vehicles and drivers, which can help estimate arrival time.

Geofencing

Creates geographical boundaries around the area of business operation or product movement, and alerts you when an item or vehicle goes outside those boundaries.

Reporting

Compiles reports from data collected using GPS sensors, for vehicle mileage, fuel consumption, or driver activity, for example.

Vehicle operation rules

Defines rules for vehicle drivers and mobile workers, such as stoppage time and speed limits, and reports on any drivers that break the defined rules.

What type of buyer are you?

After you've gone through the features list, the next step is to understand the different types of GPS software buyers. This will help you select products based on the line of business you're in.

We can classify buyers into two categories:

  • Fleet owners and operators. Businesses that own and operate vehicle fleets need a system to track the real-time location of their vehicles in order to estimate time of arrival. They also need to monitor driver activity and optimize routes for minimizing the time of delivery. For these reasons, fleet owners and operators should invest in GPS tracking software with strong live-tracking and reporting functionalities.

  • Businesses with a mobile workforce. Others buyers typically need GPS tracking to monitor their employees, especially mobile workers. They may also need geofencing capabilities in order to track the time each employee or remote worker spends at the office or an offsite location. These buyers should invest in a GPS tracking solution that includes geofencing and reporting functionalities, as these will help them efficiently track staff movement.

Benefits of GPS tracking software

The next step is to understand the benefits of GPS tracking software. This knowledge will help you understand the usefulness of this software in your business, thereby making it easier to persuade business stakeholders to invest in the software purchase.

According to our research, the following are the key benefits of using a GPS tracking system:

  • Route optimization. Tracking reports can help you identify routes that reduce travel time and increase fuel savings. For instance, you can experiment with two different routes, compare time and fuel spent on each, and identify the one that results in better ROI.

  • Vehicle safety. Since the software lets you track the real-time location of your vehicles, you'll get alerts if your vehicle moves outside the designated route. In the instances of theft, you can immediately notify the police about the whereabouts of the vehicle.

  • Better ETA estimates. With the real-time knowledge of vehicle location, you can inform customers in advance about any unexpected delays. Also, since you can track the time a shipment requires to reach the destination in the reporting module, you can provide better estimates of arrival times of vehicles and orders.

Market trends to understand

The final step is to understand the recent technological developments in this market so you can proactively select vendors that will incorporate these into their product, and therefore provide you with an early-adoption advantage.

According to our research, the biggest trend currently disrupting the GPS tracking software market is:

Fuel-theft prevention will be an integral part of GPS tracking software. Fuel theft is one of the biggest challenges facing shipping operations. A fuel-theft prevention system helps you minimize instances of fuel theft. The software analyzes fuel levels and alerts users of unusual fuel consumption patterns. With vendors such as ERM and Cyrrup making developments in this area, we can expect it to become a core GPS tracking software functionality by 2022.