GPS Insight vs Samsara

RATING:

4.5

(207)

GPS Insight has 207 reviews and a rating of 4.45 / 5 stars vs Samsara which has 338 reviews and a rating of 4.17 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (207)
4.2 (338)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 29, 2023
April 15, 2024
Pros/Cons
  • Pros

  • Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money.
  • Great program i am sold i have been looking for the perfect fit for awhile.
  • Cons

  • Some GPS units will get lost and during that down time we cant track the route of the truck. And to be able to fix it the tech requires us to have the truck with us to trouble shoot it.
  • The fact the the tracking is not always use to find the driver but it can be used to get a driver into trouble for being in a location.
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  • Pros

  • Real time location ease of integration was fine.
  • Excellent reporting and driver management platform as well. All in one pricing was also a great feature.
  • Cons

  • Absolute worst customer service I think I've ever dealt with in my professional 10 year career. You can not get a hold of them by phone.
  • Lack of integration with our CRM and inability to automate creating new customers from an outside source.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos