GSMtasks

RATING:

4.7

(29)

About GSMtasks

GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and track on-site workers. Key features include courier optimization, food delivery management, fleet analytics, task scheduling, and automated routing. The integrated field service management system enables employees to collect and store clients’ data in a centralized repository, update task lists and capture customers’ electronic signatures. Using GSMtasks' route and task optimization module, managers can plan routes for deliveries, assign tasks to drivers and calculate the estimated time to complete a task. Additionally, delivery agents can utilize the mobile applications to view, track and edit active jobs using Android and iOS devices. GSMtask...

GSMtasks Pricing

Essential per user 14€ per user/month Tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional 19€ per user/month Keep your customers happy through a selection of additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) For 30+ users. A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin! More information: https://gsmtasks.com/pricing/

Starting price: 

$17.00 per month

Free trial: 

Available

Free version: 

Not Available

An overview of all tasks, add tasks manually or import them. Easy drag and drop allows for easy wasy to change plans and organize incase need be.
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GSMtasks Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GSMtasks

1 - 5 of 30 Reviews

User Profile

Heather

Verified reviewer

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Easy to use

Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

PROS

Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

CONS

Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

Reasons for switching to GSMtasks

We switched from software which had become dead in the water. It was no longer being maintained or adjusted with IT trends. It also had way too much down time for us to function properly.

Vendor Response

Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!

Replied September 2021

Jacob

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Better than every logistics software we’ve tried, at a much lower cost

By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

PROS

Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

CONS

Extra features like API integration are relatively expensive

Reasons for switching to GSMtasks

Onfleet was priced too high and customer service wasn’t much help

Vendor Response

Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!

Replied August 2021

Carmen

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Brilliant Support

PROS

GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.

CONS

I very fortunately have nothing to say. We are very happy with GSM as a work tool.

Vendor Response

Thank you for your glowing review of GSMtasks! We're thrilled to hear that we exceeded your expectations by implementing your 'wish-list needs'. It's rewarding to know that even small tweaks can make a big difference for you and your end users. We're delighted that you're happy with GSMtasks as a work tool, and we're honored to have met your needs so effectively. Thanks for recognizing our efforts, and we look forward to continuing to support you!

Replied April 2024

User Profile

Johann

Verified reviewer

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

FUNCTIONALITY

4

Reviewed February 2019

The Review

Poor quality, but on a good day it really is a friend of courier.

PROS

Pick-up and drop-off points are connected. Phone number and comments can be found from task.

CONS

Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

Vendor Response

Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.

Replied October 2020

Tawanda

Events Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Best route planning software by far

Easy to use and very good support

PROS

Ease of Use Allows multi point routes Allows drop offs and pick ups to be correctly linked Proof of delivery is very detailed and flexible Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

CONS

It was bit difficult to find the software.

Reason for choosing GSMtasks

Cheaper Better features Better support

Reasons for switching to GSMtasks

Too expensive and limited features. Does not accommodate multi point routes No proof of delivery

Vendor Response

Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!

Replied October 2020