Housecall Pro vs iM3 SCM Suite
Housecall Pro has 2783 reviews and a rating of 4.7 / 5 stars vs iM3 SCM Suite which has 26 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
- I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
Cons
- No real problems but the interface is kind of boring. But that is just being nitpicky.
- Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
Pros
- Once the orders come into iM3 from different marketplaces, I can then have my warehouse and distribution team start to fulfill these customer demands and requirements in order to pick, pack and ship.
- The inventory processes require more time however the accuracy is much better. What I love about the iM3 team is they listen to our needs such that the software continues to be improved and enhanced.
Cons
- The SRTs needs to be updated. The inconsistency of being able to use all of the features hurts the software.
- The system seems to freeze often, gives errors and takes a while to approve things.
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