Housecall Pro vs iM3 SCM Suite

Housecall Pro has 2509 reviews and a rating of 4.74 / 5 vs iM3 SCM Suite which has 17 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Housecall Pro

iM3 SCM Suite

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (2,509)

4.29 / 5 (17)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 8, 2021

November 1, 2020

Pros/Cons

Pros
The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.
Very easy to use and very helpful for my small business!!

Cons
Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.
When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

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Pros
Users can navigate very easily . Very customizable. Cloud based. Very good support whenever needed. Improvements get done on time. Support team has good knowledge of software
It is clear and easy to use.

Cons
Updates - like anything, the software is constantly improving (which is great), but when an update is done, sometimes little things get lost in the shuffle.
It is not flexible, meaning you cannot delete or change certain things without asking support.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

75 Recommendations

6 Recommendations

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Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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