iM3 SCM Suite vs UpKeep

iM3 SCM Suite has 17 reviews and a rating of 4.29 / 5 vs UpKeep which has 1194 reviews and a rating of 4.65 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

iM3 SCM Suite

UpKeep

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.29 / 5 (17)

4.65 / 5 (1,194)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 1, 2020

March 11, 2021

Pros/Cons

Pros
Users can navigate very easily . Very customizable. Cloud based. Very good support whenever needed. Improvements get done on time. Support team has good knowledge of software
It is clear and easy to use.

Cons
Updates - like anything, the software is constantly improving (which is great), but when an update is done, sometimes little things get lost in the shuffle.
It is not flexible, meaning you cannot delete or change certain things without asking support.

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Pros
Super Easy to use and simple. I love the flow of the app and that you don’t have to search hard to find things.
The app is great. The interface is simple and intuitive. The ability to communicate with employees within a work order is fantastic.

Cons
Occasionally it has crashed but Customer Support have been helpful
The learning curve on the setup is a bit steep, but their support is pretty good.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Downloads and related articles

Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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