IntelliServe

RATING:

4.5

(6)
Overview

About IntelliServe

IntelliServe is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support and expand business operations either through via a laptop or mobile phone. It supports various industries including electrical, plumbing, locksmiths, carpet cleaning, construction, facilities maintenance, junk removal, handyman, appliance repair and more. IntelliServe is an all-in-one business management application including the following features, amongst others such as customer management, inventory management, real-time job scheduling and dispatching, checklists, expense tracking, invoice creation and billing, quoting, client reminders, automated emails and texts, work order management, ticket man...

IntelliServe Pricing

Starting price: 

£10.00 per month

Free trial: 

Available

Free version: 

Not Available

Mobile
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IntelliServe Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for IntelliServe

6 Reviews

Houston

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

IT Management Software

Very good. Great support and customer service

PROS

Easy conversion from jobs to invoices. Bulk emailing of client statements

CONS

No mobile payment facility yet. Tracking section is a bit lacking

Vendor Response

Thank you

Replied March 2022

Marianne

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Excellent

PROS

Its user friendly and easy the navigate.

CONS

Sometimes the application hangs while processing quotes or invoices.

Vendor Response

Thank you

Replied March 2022

Matthys

Machinery, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2022

Intelliserve As Fleet ,Workshop Management tool

The product is easy to use - But support on the product is not always available and this leads to frustrations. The product is adaptable above expectations.

PROS

The Product is easy to use. Reports and Dashboards can be setup to requirement within the system

CONS

The Product is slow and over loads easily kicks users out while working, Opening Job cards takes long - no way to to prevent users opening j/c on incorrect assets

Reasons for switching to IntelliServe

Pastel is not user friendly and its driven from an accounting background not a management backgound

Vendor Response

Thank you

Replied March 2022

Sean

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

REAch2 Review

Overall experience has been very good. Our feedback has always been taken onboard and we have always had any queries / suggestions answered promptly.

PROS

Excellent customer service! Flexibility to develop the system to best suit your needs. Vast array of different fields / features that covers everything to manage workflow

CONS

Web browser seems to take a short while to load

Bongani

Construction, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Quality Service

too early but up to this far, it make quick and accurate deliveries

PROS

easy to use/ user friendly, no records get lost

CONS

nothing so far, basics are all there in this product

Martin

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Great software at a good price

PROS

Its pricing is very good. It is easy to use on web and mobile app.

CONS

That the Apple app is paid for. The reporting functionality needs some work.

Reasons for switching to IntelliServe

Pricing

6 Reviews